Retail TouchPoints

MAY 2, 2024

of respondents), as well as free or discounted shipping (the next-highest response at 63.2% ). Chad Lusk: The first thing to think about is the customer value proposition, which isn’t only about pricing — there are a lot of different sources of value. RTP: What are some of the most effective membership retention strategies you’ve seen?

Subscription 289

Subscription Shipping Costs Payment Services Payments 289

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Does your order fulfillment strategy live up to your customers’ expectations? Having the best product or lowest shipping fee will no longer guarantee you a sale.

Shipping Costs 290

Shipping Costs Shipping Merchant Services Order Fulfillment 290

ChannelAdvisor

JULY 27, 2022

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. The Psychology of Online Pricing. This is called the zero price effect , or the irrational urge to get free stuff. Source: Shippo, 2021.

Shipping Costs 98

Shipping Costs Shipping eCommerce Merchant Services 98

RetailMinded

APRIL 26, 2024

One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally. That means you need to figure out how you’re going to deliver a shipping experience that’s transparent, reliable, and cost-effective.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

lateshipment

FEBRUARY 22, 2024

Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Retail TouchPoints

AUGUST 30, 2023

Loyalty Beyond the Price Tag In our hyper-connected world with increasing distractions, retailers and brands struggle with high acquisition costs. Leveraging rewards or discounts has been a solid retention strategy and a top priority for many. To thrive, communication and engagement tailored to each customer is critical.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Wiser

SEPTEMBER 5, 2023

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

Groove

MARCH 11, 2024

Setting up an effective Klaviyo abandoned cart strategy can convert these valuable visitors into sales for your business. Unexpected costs: Customers may be put off by high shipping costs or other hidden costs. Another idea is to offer free shipping. According to Hubspot, 73.9%

Shipping Costs 195

Shipping Costs Payments Shopping Carts Shipping 195

Smile.io

SEPTEMBER 19, 2023

In the ever-evolving landscape of ecommerce, building a profitable pricing strategy is like orchestrating a symphony that can significantly impact your success. Nowhere is this more evident than on popular online marketplaces, where the art of pricing can make or break your business.

Shipping Costs 82

Shipping Costs Merchant Services Arts Shopify 82

Ecommerce Platforms

MAY 11, 2023

Are you in the beginning phases of your POD business and need help with how to price your products? Or are you still doing your research, reading through our reviews of different print-on-demand platforms, and now wondering how to price everything? It's not always easy to get prices right when you’re just starting out.

Shipping Costs 104

Shipping Costs Shipping Payment Services X-cart 104

Groove

JULY 6, 2020

Rather than increasing prices and alienating loyal customers , there are several other strategies businesses can implement to increase average order value. Increase Average Order Value: 7 Strategies. However, many realize that the costs of orders average out to the same, inexpensive amount. Free shipping reminders.

Shipping Costs 343

Shipping Costs Gifts Shipping Merchant Services 343

UpSellIt

APRIL 14, 2021

Price sensitivity is a complex phenomenon that varies from person to person and is influenced by a variety of factors. Luckily, there are some excellent strategies that you can employ to convert price sensitive shoppers. Let’s take a closer look at what price sensitivity is and which strategies are right for you.

Shipping Costs 172

Shipping Costs Comparison Shopping Payment Services Shipping 172

Groove

MARCH 11, 2024

Setting up an effective Klaviyo abandoned cart strategy can convert these valuable visitors into sales for your business. Unexpected costs: Customers may be put off by high shipping costs or other hidden costs. Another idea is to offer free shipping. According to Hubspot, 73.9%

X-cart 195

X-cart Merchant Services Shopping Carts Shipping Costs 195

Wiser

MAY 20, 2021

Every eCommerce seller, like any business whose aim is to sell, has its prices as a powerful resource to attract customers and increase revenue. If you have an online store, or are starting a new project, think very carefully about which pricing strategy you are going to follow to make your products even more attractive.

Shipping Costs 122

Shipping Costs eCommerce Shipping Presentation 122

Wiser

SEPTEMBER 6, 2022

For most, the answer will be price. The ability to compare prices, get the lowest prices, find good deals on products, and so on. The bottom line is that price is always top of mind for consumers. A separate Wiser survey of headphones shoppers had price as one of the top-five reasons to buy. What Is Price Matching?

Shipping Costs 144

Shipping Costs Online Retail Presentation Consumer 144

Retail TouchPoints

JUNE 27, 2022

Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 276

Shipping Costs Omnichannel Customer Retention Retail 276

SellBrite

AUGUST 22, 2018

The one thing that every ecommerce business has in common — regardless of size, niche and experience — is shipping. Whether you sell food, fashion accessories or tech gadgets, you’re always going to have to ship something to your customers. But shipping isn’t cheap and at times it isn’t even fast.

Shipping Costs 110

Shipping Costs Shipping Shipping Labels eCommerce 110

ChannelAdvisor

OCTOBER 19, 2023

You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon.

Shipping Costs 52

Shipping Costs Shipping eCommerce Merchant Services 52

ChannelAdvisor

OCTOBER 19, 2023

You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon.

Shipping Costs 52

Shipping Costs Shipping eCommerce Merchant Services 52

Retail TouchPoints

MARCH 30, 2022

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale.

Shipping Costs 264

Shipping Costs Shipping Payment Services eCommerce 264

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

SEPTEMBER 2, 2022

If you find that your business and products can indeed add value to a specific market, do the foundational work, including establishing messaging and an amplification strategy, that will help your brand stand out in these markets. It could come from style, it could come from price point or it could come from assortment.”.

Merchant Services 324

Merchant Services Shipping Costs Channel eCommerce 324

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

Shipping Costs 339

Shipping Costs Shipping Merchant Services Payment Services 339

Algopix

JANUARY 2, 2024

This comprehensive guide aims to unravel the components of a robust net profit margin for Amazon sellers and, more significantly, provides a diverse array of strategies to fortify and elevate it. For Amazon sellers, calculating net profit involves a panoramic view that extends beyond the realm of the cost of goods sold (COGS).

Shipping Costs 120

Shipping Costs eCommerce Order Fulfillment Fulfillment 120

Wiser

MAY 6, 2024

Although price intelligence is important, the true foundation of retail success lies in effectively curating a product assortment. Wiser’s extensive data collection provides crucial insights not only into pricing but more critically into product assortment.

Shipping Costs 78

Shipping Costs Retail Shipping Customer Loyalty 78

Retail TouchPoints

MAY 6, 2024

Through IoT, these managers can seamlessly maintain safer, more service-friendly, energy- and cost-efficient environments by accessing data from the cloud and gaining remote, real-time visibility into their equipment across multiple locations. Temperature setbacks are scheduled when buildings are unoccupied, reducing energy consumption.

Shipping Costs 286

Shipping Costs Retail Operations Technology 286

Groove

AUGUST 22, 2022

By offering a frozen food product like this online, a customer willing to pay the associated costs will be able to enjoy it from the comfort of their home all year long. Shipping Requirements. Depending upon the perishable food products that you will be selling directly to consumers, a series of shipping issues will present themselves.

Shipping Costs 195

Shipping Costs Shipping Food and Beverages Merchant Services 195

Retail TouchPoints

JULY 27, 2022

Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability. With that in mind, here is a look at five strategies that can help grocers optimize online integration of their grocery store. A modular platform that’s really flexible.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

Retail TouchPoints

JANUARY 3, 2024

The Cost of Maintaining the Returns Status Quo The existing fragmented and outdated returns process carries significant costs for retailers, both in financial terms and in customer satisfaction. Retailers must recognize that an efficient returns process is not just a cost-saving measure but also a growth strategy.

Retail 278

Retail Shipping Costs Improvements Customer Experience 278

Algopix

NOVEMBER 26, 2023

Embarking on the intricate and ever-evolving journey of pricing your products within the expansive and competitive Amazon platform demands not just a strategic approach but a nuanced understanding of the dynamic e-commerce landscape. Align your prices strategically with or slightly below competitors to appeal to price-sensitive shoppers.

Shipping Costs 103

Shipping Costs Arts eCommerce Marketing 103

Retail TouchPoints

MAY 15, 2023

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Now that the ecommerce boom is slowing though, the company is looking for ways to offset those added costs, and the logistics regionalization effort is one of them.

Shipping Costs 278

Shipping Costs Fulfillment Travel Shipping 278

Wiser

OCTOBER 11, 2022

One of the most important decisions you will make as a business is how to price your products. No matter what part of the retail industry you’re in, how you price your products will have a direct effect on the success of your business. Price too high and customers could feel intimidated. So, where do you start?

Shipping Costs 147

Shipping Costs Information Marketing Supplies 147

Omnisend

APRIL 13, 2021

Choosing an ecommerce pricing strategy is often one of the most difficult decisions you can make. How do you consider these aspects and choose a pricing strategy your customers will agree to? Get more out of your ecommerce pricing strategy: try Omnisend free for 14 days and increase your sales, not your workload.

Shipping Costs 88

Shipping Costs eCommerce Shipping Marketing 88

Retail TouchPoints

SEPTEMBER 22, 2023

Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. BOPIS removes shipping fees. Reduces peak shipping cutoff constraints. Reduce cost.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

Retail TouchPoints

JANUARY 29, 2024

Finding Partners to Tackle Fulfillment Complexities These developments are part of a larger trend of outsourcing fulfillment’s last mile, traditionally the most expensive leg of the product’s journey, to partners that specialize in mastering its complexities. The percentage using third-party companies also rose, from 29% to 38%.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289