Retail TouchPoints

NOVEMBER 15, 2023

Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. Additionally, ThredUp customers will now find a range of luxury handbags from Rebag on Thredup.com. ” .

Shipping Labels 306

Shipping Labels Accessories Jewelry Fashion 306

Retail TouchPoints

APRIL 24, 2024

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J.,

Omnichannel 264

Omnichannel Accessories Presentation Consumer 264

Retail TouchPoints

MARCH 7, 2024

“By reimagining the way we work with our brand partners, we’ll grow our curated online assortment to serve more customers on even more occasions through increasing our use of unowned inventory,” said CEO Erik Nordstrom on the earnings call. The company reported better-than-expected earnings for Q4 2023, which ended Feb.

Department Stores 263

Department Stores Customer eCommerce 263

Retail TouchPoints

MARCH 18, 2024

Lowe’s has signed on to be one of the first retailers to test the solution for what will be the first offsite retail media offering from Lowe’s One Roof retail media network on Google Search and Shopping inventory, according to a blog post that will be published today, which Retail TouchPoints reviewed in advance.

Retail 306

Retail Management Blog Channel 306

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities.

Home Furnishings 293

Home Furnishings POS Omnichannel Fulfillment 293

Retail TouchPoints

MAY 4, 2023

Value shopping app Shein is opening up its platform to third-party sellers with the debut of a new global integrated marketplace. Up until now Shein has operated as a traditional retailer by acquiring its own inventory. 1 shopping app in America. Shein still holds the No. 2 position, ahead of both Amazon and Walmart.)

Fashion 299

Fashion Apparel Operations Shipping 299

Retail TouchPoints

JUNE 16, 2023

In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh.

Fashion 353

Fashion Apparel Events Operations 353

Retail TouchPoints

APRIL 30, 2024

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Frictionless checkout is an AI solution that allows for customers to shop for what they need and leave, and is now picking up steam in live event formats.

Retail 222

Retail Clothing Events Games 222

Retail TouchPoints

JANUARY 9, 2024

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. We pay attention to our customers’ desired preferences and listen to them every second of every day — including their expectations of a seamless shopping experience.

Omnichannel 258

Omnichannel Fulfillment Social Media Operations 258

Retail TouchPoints

OCTOBER 9, 2023

The intersection of traditional shopping and ‘online experiences’ is unavoidable. It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. Just as the last point, this isn’t a platitude.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

OCTOBER 25, 2023

One big reason is that the nature of holiday shopping — with many consumers shopping for others and making purchases across multiple categories — gives retailers a golden opportunity to impress, and possibly retain, new customers. Unfortunately, the nature of holiday shopping also makes customer service issues more problematic.

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Groove

APRIL 18, 2024

Optimizing Inventory: Because Shopify ERP integration platforms sync inventory levels in real-time, you’ll prevent overstocking and stockouts, all while reducing costs. Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience.

Shopify 393

Shopify Payment Services Shipping Costs Order Fulfillment 393

Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. There’s also a cost consideration for retailers: faster and more convenient returns mean products are restocked sooner, and customers who return items are more likely to shop again quickly.

Retail 278

Retail Shipping Costs Improvements Customer Experience 278

Retail TouchPoints

SEPTEMBER 27, 2023

The partners first teamed up in 2021 with a Shopify integration on the Faire platform that allowed brands to sync their inventory and orders across the two platforms.

B2B 288

B2B Shopify Merchant Services eCommerce 288

Retail TouchPoints

JANUARY 13, 2023

Albertsons has completed its rollout of an inventory management platform specifically designed for the rapidly changing nature of fresh products, deploying the solution across its more than 2,000 supermarkets in just seven months’ time. In addition, it helps to ensure our customers have access to fresher products when shopping with us.”.

Operations 304

Operations Technology Management Improvements 304

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Dropit layers AI technology into existing fulfillment systems to empower merchants to use real-time data that powers dynamic decision-making to balance inventory, optimize sourcing and streamline returns.

Merchant Services 261

Merchant Services Fulfillment Omnichannel Technology 261

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Shipping Costs 285

Shipping Costs Payment Services Merchant Services Payments 285

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

Merchant Services 299

Merchant Services Small Business Retail eCommerce Information 299

Retail TouchPoints

SEPTEMBER 1, 2022

At the same time, retailers are harkening back to a time in the not-so-distant past when holding too much inventory was considered an unforgivable sin. In traditional retail, you always want to minimize your inventory holding costs to avoid paying for something you might not be able to sell. Excess Inventory Eats into Profits.

Fulfillment 308

Fulfillment Retail Supplies Operations 308

RetailDive

SEPTEMBER 29, 2020

To help marketers prepare for the holidays, the social media platform unveiled features such as ad placements in more locations on its website and app.

Social Media 109

Social Media Marketing 109

Retail TouchPoints

FEBRUARY 9, 2023

and Google Cloud have launched BrainOS Inventory Insights, a proprietary solution that aims to deliver next-generation in-store inventory analytics to retailers. The platform is designed to be an end-to-end solution for analyzing the inventory data collected by BrainOS-powered inventory scanning robots. Brain Corp.

Management 246

Management Events Channel Operations 246

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. By sharing this information with the 3PL partners handling their returns, brands can restock inventory and get customers their refunds faster.

Fulfillment 309

Fulfillment Shipping Costs Supplies Operations 309

Retail TouchPoints

OCTOBER 26, 2022

Simon and Shop Premium Outlets (SPO) are partnering with Alibaba Group ’s Tmall Global to launch a series of live shopping events in China. Global Shopping Festival and throughout the holiday season. Global Shopping Festival and throughout the holiday season. in time for Alibaba’s 11.11 in time for Alibaba’s 11.11

Events 245

Events Channel Consumer Operations 245

Retail TouchPoints

MAY 9, 2023

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Creating a seamless inventory management journey. Providing 24/7 customer service.

Payment Services 288

Payment Services Retail Operations Banking 288

Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

Consumer 264

Consumer Supplies Fulfillment Technology 264

Retail TouchPoints

FEBRUARY 14, 2024

Additionally, BJ’s Wholesale Club and Stop & Shop have deployed robots in stores to improve on-shelf availability and inventory accuracy. Robots have been used in fulfillment centers by a number of brands, including Amazon. Walmart purchased robotics company Alert Innovation in October 2022.

Fulfillment 265

Fulfillment Supplies Improvements eCommerce 265

RetailDive

JULY 12, 2021

The deal with Aria will implement AR advertising experiences across the mall operator's roughly 150 million square feet of untapped virtual air space.

Operations 127

Operations 127

Retail TouchPoints

APRIL 8, 2022

“Google’s broader company mission is to make the world’s information available and useful for everybody,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. Our role is really to just facilitate that connection.”. This isn’t altruism on Google’s part though.

Merchant Services 279

Merchant Services Shipping Costs Small Business Retail eCommerce 279

Retail TouchPoints

JULY 28, 2023

Merchants on the WooCommerce platform will be among the first to integrate directly with TikTok ’s new Shop feature, which allows brands to sell directly on the social media platform. Now, through the beta program, WooCommerce merchants can bring their entire inventory to TikTok Shop. as well as in the UK and Southeast Asia.

WooCommerce 246

WooCommerce Merchant Services Social Media Reference 246

Retail TouchPoints

JANUARY 9, 2024

With the help of programmatic platforms like The Trade Desk , hundreds of retailers can monetize their shopping data, or take monetization a step further by providing managed service advertising campaigns — allowing an agency to operate programmatic campaigns — targeted with their shopper data.

Retail 290

Retail Omnichannel Channel Mobile 290

Retail TouchPoints

MARCH 8, 2023

After three years of supply chain logistics and shipping delays, retailers have too much inventory sitting on shelves, and consumer demand continues to be in flux as inflation maintains a strong grip on budgets everywhere. This means the way consumers shop has drastically changed as new financing options rise in popularity.

Shipping Costs 274

Shipping Costs eCommerce Payment Services Customer Experience 274

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions. The possibilities appear to be endless.

eCommerce 242

eCommerce Order Fulfillment Fulfillment Multi-channel 242

Retail TouchPoints

APRIL 11, 2024

But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. AI agents will shop for you. Retailers are readying auto-shopping bots that allow consumers to enter very detailed preferences (styles, brands, materials, sizes, prices, etc.)

Retail 289

Retail Mobile Consumer Operations 289

Retail TouchPoints

SEPTEMBER 22, 2023

92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. 59% of consumers expect BOPIS as a shopping option. 88% of retailers agree in-store shopping delivers instant gratification , and 79% confirm in-person shopping increases customer lifetime value. BOPIS removes shipping fees. Reduce cost.

Shipping Costs 264

Shipping Costs Omnichannel Supplies Shipping 264

Retail TouchPoints

JANUARY 28, 2022

Sam’s Club will add Inventory Scan capabilities to its existing fleet of nearly 600 robotic scrubbers chainwide, in partnership with Brain Corp and Tennant Company. Sam’s Club is adopting these processes to reduce waste and help fight inventory loss. This intelligence allows us to proactively manage our clubs in an efficient manner.

Management 264

Management Technology Information Consumer 264

Retail TouchPoints

APRIL 7, 2023

American Eagle Outfitters (AEO) plans to implement a new RFID and computer vision-based store inventory tracking system from Radar at approximately 500 stores across the U.S. Our initial test with Radar provided visibility into inventory availability and placement with impressive accuracy. over the next year.

Fulfillment 257

Fulfillment Technology Operations Customer 257