RetailDive

DECEMBER 6, 2023

Interest in buying gifts in-store from independent businesses surpassed some large retailers including Macy’s and Best Buy, according to a report.

Small Business Retail 103

Small Business Retail Gifts Retail 103

365 Retail

OCTOBER 30, 2023

A comprehensive survey by Tyl by NatWest offers a deep dive into the changing relationship between consumers and retailers, examining the factors that attract shoppers to both small boutiques and large commercial outlets. On the other end of the spectrum, small businesses seem to have cracked the code to consumer hearts.

Small Business Retail 111

Small Business Retail Shipping Costs Customer Experience Customer 111

Retail TouchPoints

NOVEMBER 20, 2023

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. This represents the greatest source of loss for retailers of all sizes.

Small Business Retail 311

Small Business Retail Payment Services Retail Sporting Goods 311

RetailDive

OCTOBER 10, 2022

Small retailers appear to be recovering from the depths of the COVID-19 pandemic downturn, but nearly a third still can’t pay rent.

Small Business Retail 96

Small Business Retail Improvements Retail 96

365 Retail

AUGUST 30, 2022

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Although small business sales rose 4.5 Late payments continue to hurt small businesses.

Small Business Retail 109

Small Business Retail Payment Services Telecommunications Games 109

Retail TouchPoints

JUNE 27, 2023

In its ongoing bid to appeal to small business owners, Amazon is making business accounts free for sole operators who already have a personal Prime membership. The price of other Amazon Business account tiers will remain the same. “ We’re very focused Amazon-wide on being an ally of the small business customer.

Shipping Costs 239

Shipping Costs Operations Small Business Retail Customer Loyalty 239

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9

Small Business Retail 235

Small Business Retail Retail Jewelry Customer Experience 235

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale.

Payment Services 263

Payment Services Consumer Small Business Retail Banking 263

Korona

DECEMBER 17, 2021

As a retailer or small business owner , knowing the best Christmas marketing campaigns is a must if you want to increase your sales during the holiday season. In fact, between November and December, holiday sales have averaged 19% of annual retail sales over the past five years. . Make Your Landing Page More Attractive.

Small Business Retail 98

Small Business Retail Shipping Costs Marketing Social Media 98

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Reasons cited were that the country’s 1.1

Payment Services 274

Payment Services Small Business Retail Banking Operations 274

Retail TouchPoints

SEPTEMBER 8, 2022

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. Retail Crime is a National Issue. No retailer can fight retail crime alone.

Small Business Retail 269

Small Business Retail Retail Technology Other 269

Retail TouchPoints

MAY 2, 2023

As National Small Business Month kicks off, some of the biggest names in U.S. To understand the current mindset of small-business owners given the challenging economic climate, Amazon conducted a poll in partnership with Walker Sands. Not surprisingly, given that small businesses account for 99.9%

eCommerce 224

eCommerce Webinar Supplies Subscription 224

Email Audience

AUGUST 2, 2023

But what are the best email marketing services for small businesses? 9 Best Email Marketing Services for Small Businesses Overview Small businesses have different needs than enterprises. If you run a small business, you’re probably pressed for time. You can build quizzes and surveys.

Small Business Retail 52

Small Business Retail Marketing Shipping Costs Multi-channel 52

Retail TouchPoints

MARCH 21, 2022

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

Payment Services 252

Payment Services Small Business Retail Retail Customer Experience 252

Retail TouchPoints

JUNE 21, 2023

will have access to more deals from small businesses than ever before, continuing a push that began with last year’s Prime Day and has continued since as the company looks to boost its profile as an enabler of American SMBs. RetailMeNot’s survey of 1,000 U.S. Amazon also said that Prime members in the U.S.

Electronics 243

Electronics Small Business Retail Clothing Shopping Carts 243

RetailDive

NOVEMBER 14, 2022

A recent survey commissioned by American Express and PayPal, and conducted by studioID’s Retail Dive, found that only 10% of shoppers say their holiday budgets would be “a lot less” this year than in 2021.

Small Business Retail 98

Small Business Retail PayPal Retail 98

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

Small Business Retail 216

Small Business Retail Marketing Retail Social Media 216

Retail TouchPoints

DECEMBER 6, 2022

The first retailer to launch on ACS’ eBay Shop will be Monsoon , with other companies set to follow. There is huge commercial value in backing the resale economy and the retailers that are first to make the change and invest will benefit the most in the long run.”. To be “more sustainable” ( 26% ).

Clothing 257

Clothing Fashion Small Business Retail Management 257

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Alternative Supply Chain Options.

Small Business Retail 236

Small Business Retail Supplies Retail B2C 236

VTNS Solutions

APRIL 10, 2023

Are you curious about the state of small business in Connecticut. I have curated, vetted and listed an up to date stat on small businesses operating in connecticut. These statistics include every relevant piece of information on small businesses in 2023. Check it out!

Small Business Retail 36

Small Business Retail Social Media Reference Operations 36

Retail TouchPoints

JANUARY 29, 2021

billion , according to a survey by the National Retail Federation (NRF) and Prosper Insights & Analytics. Perhaps unsurprisingly, just 24% of shoppers plan to treat their loved one to an evening out, the lowest ever recorded by the survey. Just over half ( 52% ) of U.S. per person spent in 2020. in 2020 to $10.77

Department Stores 305

Department Stores Small Business Retail Consumer Other 305

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. in April 2020, but online retailers saw an 8.4%

Payment Services 163

Payment Services Payments Small Business Retail Technology 163

Retail TouchPoints

JUNE 15, 2020

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores. After all, it’s called “retail therapy” — not “retail trauma.”. Let’s Fix The Fear.

Operations 308

Operations Small Business Retail Retail Technology 308

Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With that in mind, here are three predictions for retailers in the coming year. Real-time data is the key for 2021. CPG will thrive with D2C.

Small Business Retail 233

Small Business Retail Retail eCommerce Social Media 233

365 Retail

NOVEMBER 20, 2023

Independent retailers across the UK are set to defy the Black Friday sales frenzy for the third year running, according to a survey conducted by Bira. “From an indie retail perspective, Black Friday is seen as a big business, internet event.

Small Business Retail 52

Small Business Retail Retail eCommerce Events 52

Retail TouchPoints

JULY 6, 2020

The partnership aims to make it easier for retailers to create professionally printed materials to help them get back to business quickly and safely. More than 2,000 FedEx Office stores will now feature Canva’s image library and templates, which can be used to help retailers quickly design and print materials.

Small Business Retail 268

Small Business Retail Operations Shipping Customer 268

Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. Through a survey of 475 consumers, Influence Central also found that only 19% of U.S. Its rampant rise in China is encouraging U.S. consumers have tuned into a livestreaming event.

Small Business Retail 306

Small Business Retail Marketing Retail Fashion 306

Retail TouchPoints

NOVEMBER 9, 2021

For retailers, marketplaces are the new shop window. Companies must engage with, win and convert site browsers to customers in real time — yet many retailers are unable to achieve this today. I abandoned my shopping cart and the retailer lost the business.

Customer Experience 269

Customer Experience Small Business Retail Customer Recommendation 269

Retail TouchPoints

FEBRUARY 11, 2022

Not all of that spending will go to product purchases at retail — 41% of survey respondents said they would “love to receive the gift of experiences,” up from 36% in 2021. billion in 2021 and the highest in the survey’s history. Check out Retail TouchPoints ’ upcoming Feb. Snacks Dominate Super Bowl Spending.

Food and Beverages 256

Food and Beverages Games Small Business Retail Department Stores 256

Retail TouchPoints

OCTOBER 11, 2021

Conversely, trust in large and small businesses has increased significantly since the pandemic. Complete confidence in small businesses has nearly doubled since 2016 (from 21% to 39% ), and for big businesses it has increased more than 4X during that time, from 5% to 21%. For things like services (e.g.

Consumer 147

Consumer Small Business Retail Customer Definition 147

BigCommerce

FEBRUARY 13, 2018

Globally, ecommerce growth projections are also on an upward trajectory: They show that retail sales may exceed $4.058 trillion by as soon as 2020. of total retail sales. When you buy shoes from an online shoe retailer, it is a business-to-consumer transaction. Business-to-Business (B2B). Image source.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Retail TouchPoints

OCTOBER 21, 2022

With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. Retail TouchPoints (RTP): The world of payments is actually a pretty exciting place right now — tell us how Venmo is capitalizing on all this momentum. million small businesses with profiles.

Payments 304

Payments Merchant Services Payment Services PayPal 304

Retail TouchPoints

OCTOBER 1, 2020

The 2020 holiday season will be dominated by uncertainty, a sharp contrast to the relatively steady growth in spending and ecommerce traffic that retailers enjoyed over the past several years. I don’t think retailers have ever seen this mix of health, economic and social disruption that we’re experiencing today.”.

Fulfillment 270

Fulfillment Gifts Small Business Retail eCommerce 270

Korona

FEBRUARY 16, 2021

So, of what importance will going modern be to your business? And what’s in store for modernized businesses? What is Small Business Modernization? Business modernization is simply reviewing old processes and making them fit into the current practices that pervade our present day-to-day business transactions.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

RTP blog

NOVEMBER 14, 2017

Small Business Saturday. This year there already are more than 225 retailers participating in this promotional day that started in 2008. Harvard Business Review (HBR) supported my feelings in an article titled, Why Retailers Should Retire Holiday Shopping Season. It features survey results from more than 2,000 U.S.

Small Business Retail 150

Small Business Retail Shipping Costs Retail Article 150

Retail TouchPoints

DECEMBER 1, 2023

Our Editor’s Perspectives columns offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Image courtesy Amazon) In the days since the game aired, I’ve embarked on a highly informal survey of other viewers to gauge reaction.

Games 263

Games Small Business Retail eCommerce Other 263

365 Retail

NOVEMBER 28, 2023

Research commissioned by American Express Shop Small reveals the top 10 high streets for independent shops in the UK, shining a light on the nation’s small businesses that play such an important role in their local communities. In 2022 shoppers spent an estimated £774m in small businesses nationwide on Small Business Saturday.

Small Business Retail 52

Small Business Retail Merchant Services Events Gifts 52