Retail TouchPoints

AUGUST 10, 2023

From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experiences. AI algorithms thrive on data.

Shipping Costs 246

Shipping Costs eCommerce Customer Experience Recommendation 246

Retail TouchPoints

NOVEMBER 17, 2023

Subsequently, when a customer order is out of stock or delayed, omnichannel retailers are offering product substitution , which refers to suggesting a similar alternative when the specific products customers originally ordered are unavailable. In other instances, customers might expect an upgrade for their trouble.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

JANUARY 27, 2023

The baseline hdPhones offer capabilities such as long-range product scanning, which spares associates the trouble of scaling eight -foot shelves to search for products, and advanced communication tools that help associates stay in touch throughout the store. The associate experience is a top-of-mind topic for today’s retailers.

Technology 299

Technology Mobile Management Customer 299

Retail TouchPoints

FEBRUARY 28, 2024

LEGO’s strategy for LEGO Space – and every other theme that LEGO has launched since that early success – is to engage customers by making it easy to open a box and quickly experience the joys and benefits of a finished product. Analysts save time that would otherwise be spent developing data models from scratch.

Toys 258

Toys Supplies Improvements Marketing 258

Retail TouchPoints

NOVEMBER 21, 2023

Walmart Business has spent the last year building out its solutions and services for SMB customers, including a dedicated membership offering and tailored app experience. Now Walmart is helping small businesses prepare for holiday office celebrations.

Small Business Retail 254

Small Business Retail Payment Services Gifts Omnichannel 254

Retail TouchPoints

JULY 20, 2023

The expansion will focus on rural communities and is part of Lowe’s broader rural strategy of tailoring its assortment in up to 300 stores to include everything needed for farm and home. Lowe’s and Petco are expanding their store-in-store pilot program, which launched in February 2022 , from 15 locations to nearly 300 by year-end.

Apparel 246

Apparel Outdoor Supplies Customer 246

Retail TouchPoints

MARCH 18, 2024

Additionally, 93% of these retailers say they’re already using generative AI to support personalization of customer-facing communications like emails and product recommendations. Executives’ top concern, at 50% , is bias, when AI algorithms product prejudiced results or responses. It needs to be operationalized.”

Retail 316

Retail SEO Operations Consumer Goods 316

Groove

MARCH 5, 2024

Whether you sell your products in an online store or work out of a brick-and-mortar location, staying in touch with your email subscribers is more important than ever. Kaviyo and ActiveCampaign are two of the industry's best marketing automation solutions. The block feature for products is limited to WooCommerce or Shopify stores.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

Retail TouchPoints

APRIL 26, 2024

Studies indicate that consumers are willing to put their money where their mouth is, with products that make environmental, social and governance-related claims seeing disproportionate growth over products that don’t make such claims, achieving a 1.7 percentage point increase in the CAGR.

Consumer 147

Consumer Shipping Costs Shipping Supplies 147

Groove

OCTOBER 4, 2023

-Powered Content Assistant, both of which are designed to maximize productivity and efficiency. is a conversational CRM bot that optimizes productivity using chat-based commands. The platform uses artificial intelligence to provide customized solutions for enhancing the shopping experience and driving conversions. ChatSpot.ai

Merchant Services 367

Merchant Services eCommerce Marketing Recommendation 367

Groove

NOVEMBER 10, 2022

Instead of filling you in on the solutions Cordova offers to solve your adventure’s challenges, here is an introduction from the brand itself. "We In a highly-competitive market such as outdoor products, Cordova Outdoors needed an agency with our expertise to take on the challenge. Our Solution. Account Optimization.

Outdoor 370

Outdoor Accessories Merchant Services eCommerce 370

Retail TouchPoints

MAY 5, 2023

As the retail media landscape continues to grow , Uber is expanding the types of ads available to CPG brands on the Uber Eats platform, and Sprouts Famers Market is leveraging Instacart ’s Carrot Ads platform to launch its own retail media network. The new offering is currently available in the U.S.

Food and Beverages 298

Food and Beverages Payments Technology Consumer 298

Retail TouchPoints

MARCH 14, 2024

We as the landlord need to disintermediate the middleman and develop a meaningful, lasting relationship directly with the consumer, and that’s what we’re doing here. The solution presented itself during the development process for the massive expansion Bal Harbour Shops is currently undertaking.

Travel 299

Travel Consumer Shipping Drop Ship 299

Retail TouchPoints

NOVEMBER 8, 2021

No more wrestling with metal tape measures that bend and snap back into DIYers’ hands: Lowe’s will launch a beta test of a room scanning and measurement tool, available in the Lowe’s iOS app, by the end of Q1 2022. (An An embedded video demonstrates how the solution works.).

Technology 285

Technology Information Customer Consumer 285

Retail TouchPoints

JANUARY 2, 2024

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. One way for brick-and-mortar stores to stay ahead of the competition is to expand into digital product. However, building an app isn’t a quick-fix solution.

Improvements 278

Improvements Retail Mobile Customer Experience 278

Retail TouchPoints

DECEMBER 20, 2023

Fairway Now will help them do that by making it easy to get fast deliveries of the groceries and household goods they need now.” The new Fairway Now convenience service is available from Fairway’s Chelsea and Upper East Side locations and will expand to all four Fairway Market stores in Manhattan in the coming weeks.

Marketing 260

Marketing Payment Services eCommerce Retail 260

Retail TouchPoints

APRIL 21, 2023

Focusing on distribution centers, employee availability at the retail level remains a persistent challenge for supply chains to overcome congestion of goods at the warehouse and parcel shipment centers. This slows down production, causing inventory stockouts for parcel distributors and retailers. trillion.

Marketing 278

Marketing Fashion Order Fulfillment Shipping Costs 278

Retail TouchPoints

JULY 11, 2022

CVS has unveiled a new shop-in-shop concept called Skin Care Center featuring solutions for skin health in three U.S. The new concept builds on the retailer’s BeautyIRL concept, which launched in 2018 and is now available at more than 50 locations. locations — New York City, Woodland Hills, Calif. and Walnut Creek, Calif.

Beauty and Health 296

Beauty and Health POS Customer Experience Mobile 296

UpSellIt

FEBRUARY 22, 2024

Firstly, let’s provide some insight into the company behind the Website Experience Solution — that would be us, Upsellit. We’re a leading conversion optimization partner and we create hyper-personalized solutions to increase conversions, order values, customer loyalty, and more. ” What is Upsellit’s Website Experience?

Conversion Optimization 137

Conversion Optimization Recommendation Customer Loyalty Merchant Services 137

Wiser

DECEMBER 11, 2023

They aid in the monitoring of product availability, pricing accuracy, promotional execution, and overall store cleanliness. A comprehensive store audit helps optimize product placement, enhance customer experience, and ultimately, drive more sales. That’s where crowdsourcing comes into play.

Operations 148

Operations Games Customer Experience Information 148

Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

Merchant Services 264

Merchant Services Payment Services Payments Gifts 264

Retail TouchPoints

DECEMBER 27, 2023

The same could be true of all for-profit organizations, but the CPG industry is unique in its unrelenting pace of new product launches designed to woo or wow an audience that has grown accustomed to constant change. Of the 30,000 new consumer products released each year, most of them fail. existing knowledge). Better engagement.

Improvements 263

Improvements Supplies Consumer Operations 263

Retail TouchPoints

DECEMBER 29, 2022

The key to having that edge over the competition is delivering top-notch customer experience, ensuring the quality of well-trained staff and continuously studying customer behavior and trends to ensure that customer needs and expectations are met. What is Knowledge Management and Why is it Important? Knowledge conversion.

Customer Experience 358

Customer Experience Management Customer Retail 358

Retail TouchPoints

MAY 9, 2023

retailers plan to use technology and automation for their critical behind-the-scenes work, like inventory, orders, payroll and invoicing — as well as for more customer-focused needs like communications, marketing, loyalty and checkout. Maximizing time through optimized product descriptions. Providing 24/7 customer service.

Payment Services 289

Payment Services Retail Operations Banking 289

Retail TouchPoints

MARCH 9, 2023

Surprisingly — and according to aggregate, anonymized data derived from over 10,000 products from a number of CPG brands and companies tracked via Dayrize’s environmental impact assessment technology — transportation and packaging are responsible for a relatively negligible amount of CO2 emissions by makers of CPGs and apparel.

Apparel 300

Apparel Clothing Technology Consumer 300

Retail TouchPoints

MARCH 26, 2021

Modern Warehouse and Production Management Systems for Product Customization. Following the rise of individualism, modern customers now seek customized products that connect directly with their lifestyles. A study by Deloitte revealed that customers are willing to pay 20% more than standard equivalents for customized products.

Customer Experience 312

Customer Experience Technology Customer Fulfillment 312

Retail TouchPoints

SEPTEMBER 18, 2023

based sellers exported more than 216 million products to customers in other markets through the platform. Here’s a look at how Amazon is moving even further away from the domain of retailer with the debut of new services in supply chain management, shipping, banking, market research, product development, inventory management and more.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

JUNE 12, 2023

Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. While AI was initially associated with big tech and multinational brands, the technology is becoming increasingly available for everyone. They can partner with a larger company with the resources to deploy these models.

Retail 288

Retail Technology Games Recommendation 288

FastSpring

APRIL 26, 2024

Not only is it a payment method that is instantaneous and convenient, but it’s available to anyone with a bank account in Brazil and has grown to be one of the largest payment methods in the region. Check out our latest product announcement , sign up for a demo , or check out the platform yourself. What Is Pix? Deliver Notification.

Payment Services 78

Payment Services Merchant Services Banking Demo 78

Retail TouchPoints

JUNE 22, 2022

Reaching potential customers where they are is critical to the success of Shopify merchants,” said Amir Kabbara, Director of Product at Shopify in a statement. That feature was an expansion of the Shop Module, which allows merchants to showcase up to five products directly on their profile.

Merchant Services 289

Merchant Services Shopify Payment Services Retail 289

Retail TouchPoints

SEPTEMBER 8, 2023

In addition to a host of other factors, the ability to offer fast delivery when customers search for a product or see it in a social ad has driven many retailers to prioritize promising as a key capability of their tech stacks. These engines empower you to speed up or slow down the promise as needed.

Shipping Costs 255

Shipping Costs Omnichannel Merchant Services Fulfillment 255

Retail TouchPoints

MAY 11, 2022

While the first two are readily available and pose no serious obstacles, data collection and labeling remain a major hurdle. And not on a one-off basis, but consistently — datasets and ML algorithms need to be updated and improved post-deployment. Data Labeling. A variety of options exist.

eCommerce 289

eCommerce Recommendation Accessories eCommerce Platforms 289

Retail TouchPoints

APRIL 24, 2023

As the saying goes, it takes a village — and everyone in that village needs things to help raise the child. Clare noted that price is a major decision driver for the modern parent, with 40% of parents looking toward store brands to get what they need without sacrificing quality. Baby retail isn’t just about the babies themselves.

Gifts 278

Gifts Customer Retail Consumer 278

Retail TouchPoints

MARCH 24, 2022

.” The suite of enterprise-grade tools will be housed under the new Instacart Platform banner, bringing together a range of solutions to help retailers digitize their end-to-end grocery operation. Key Food is already using the solution, which is now live for all Instacart Platform customers.

Fulfillment 278

Fulfillment eCommerce Operations Omnichannel 278

Retail TouchPoints

JULY 12, 2022

“As an early dotcom and digital leader in retail, we are continually looking to improve the consumer experience through seamless advances in technology supporting product discovery, shopping and checkout,” said Sreedhararaj in an interview with Retail TouchPoints. “To

Omnichannel 277

Omnichannel eCommerce Gifts eCommerce Platforms 277

Retail TouchPoints

DECEMBER 16, 2022

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. Industry needs to come together to do this for the benefit of all.

Technology 345

Technology Games Mobile Management 345

Retail TouchPoints

NOVEMBER 14, 2022

However, wood alternatives such as agricultural residues and recycled textiles are available and can be scaled to prevent logging these forests at an untenable rate. million metric tons of greenhouse gas emissions from going into the atmosphere relative to the equivalent product of virgin forest fiber.

Supplies 270

Supplies Clothing Fashion Other 270