Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. IoT solutions enable retail stores to monitor and manage their equipment, including HVAC systems and refrigerators. Predictive equipment maintenance.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

SEPTEMBER 12, 2023

Brands have been clamoring to sell on TikTok almost from the moment the platform began its meteoric rise and the #TikTokMadeMeBuyIt hashtag proved its commerce potential. Today, we’re excited to announce a new way for people to now find and shop for their favorite products with the full launch of TikTok Shop in the U.S.,”

Merchant Services 278

Merchant Services Payment Services Multi-channel Shopify 278

Retail TouchPoints

JANUARY 6, 2021

Emerald Holding has completed its acquisition of PlumRiver LLC , an international provider of software-as-a-service (SaaS) technology through its Elastic Suite solution. These integrations will help customers manage orders, real-time inventory and product merchandising.

Sporting Goods 278

Sporting Goods Outdoor B2B Technology 278

Retail TouchPoints

MARCH 24, 2022

stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience. Our customers are very loyal to our brand, and we’re thrilled that Tulip’s solutions will help us enhance the customer experience across all our channels.”.

Operations 264

Operations Fashion Books Customer Experience 264

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Forrester eCommerce

MAY 11, 2020

COVID-19 Accelerates Momentum For Sales Engagement B2B sellers face the most challenging selling environment of their lifetimes. Business leaders who already invested in sales digital transformation and technologies are reaping the rewards for their prescient decisions. The COVID-19 pandemic is accelerating existing […].

Multichannel 321

Multichannel B2B Marketing Management 321

Algopix

JANUARY 10, 2024

The realm of selling digital products on Amazon has witnessed a surge in popularity, offering a plethora of unique opportunities alongside inevitable challenges. Amazon caters to a diverse array of digital products, including e-books, audiobooks, software, music, video, and more. Optimizing Product Listings a.

eCommerce 123

eCommerce Books Social Media Information 123

Retail TouchPoints

FEBRUARY 14, 2024

We’re providing a different solution, an additive solution, that extends the brand’s value proposition. That’s another great opportunity for us because , one, we’ve got the locations that are near the consumer and, two, we also have locations that have inventory that is not online or unlocked [in a digital sense].

Fulfillment 247

Fulfillment eCommerce Other Consumer 247

Groove

OCTOBER 4, 2023

In the realm of digital marketing, email continues to be a potent and influential channel for engaging with audiences, fostering customer relationships, and driving business growth. Powered Content Assistant, both of which are designed to maximize productivity and efficiency. The suite includes innovative tools such as ChatSpot.ai

Merchant Services 367

Merchant Services eCommerce Marketing Recommendation 367

Retail TouchPoints

JULY 28, 2023

Digital advertising is designed around ecommerce; all ad platforms are built ‘ecom first.’ Product margins are a good straightforward example, but in our industry they are old news. Most ecommerce stores constantly change the product assortment, making product-level analysis of return rates unpredictable.

eCommerce Platforms 244

eCommerce Platforms eCommerce Technology Marketing 244

Retail TouchPoints

OCTOBER 7, 2022

Nestled within articles about where to find a dress like Kate Middleton’s or the top 10 smart home devices are links to sites where readers can buy the products being discussed. Here’s how it works on IndyBest: Readers discover products via editorial reviews and can click on a “Buy Now” button directly within the article.

Merchant Services 278

Merchant Services Article Fulfillment eCommerce 278

Retail TouchPoints

MARCH 16, 2023

The advancements in just three months feel like they should have taken 10 years,” said Darren Hill, Chief Digital Office at BrandX , which owns the Bon-Ton brand , among others, in an interview with Retail TouchPoints. Generative AI] is different. How do you get somebody to buy the $300 cashmere sweater versus the $50 sweater?

SEO 321

SEO Retail Merchant Services Social Media 321

Retail TouchPoints

MARCH 28, 2022

It’s a reminder that while digital commerce is an international business, all markets are ultimately a local one. While consumers are increasingly happy to shop digitally across borders, they are still likely to turn to retailers and brands with a high local recognition factor. Research marketplaces and local market conditions.

Channel 242

Channel Supplies Clothing Consumer 242

Retail TouchPoints

MARCH 1, 2023

Although spontaneous purchases may in part be motivated by having spare cash on hand, digital branding campaigns can have a significant influence over those split-second decisions. Hit the Jackpot with High-Impact Video Digital video remains one of the best mediums for driving mass awareness across industries, and lotteries are no different.

Games 278

Games Books Consumer Mobile 278

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Here are some best practices to take full advantage of the opportunity digital marketplaces provide. This is where businesses can get stuck.

Subscription 246

Subscription B2B Mobile Customer Experience 246

Retail TouchPoints

MAY 17, 2023

Ebay ’s spending spree is continuing with the acquisition of Certilogo , a provider of digital IDs and authentication tools for apparel and fashion goods. “Ebay pioneered recommerce, while Certilogo pioneered connected products and consumer-facing digital authentication. ”

Sporting Goods 299

Sporting Goods Apparel Fashion Accessories 299

Retail TouchPoints

DECEMBER 20, 2021

With more than 90% of Nu Skin’s revenue flowing through its digital properties, Smith and the leadership team believed doubling down on social commerce and affiliate capabilities would set the brand up for a strong future. We took a look at the capabilities we had in-house versus where we had gaps,” Smith explained. “In

Social Media 264

Social Media Customer Retention Technology B2C 264

Retail TouchPoints

MARCH 2, 2022

For example, within seven years StockX and GOAT have each grown from nothing to multi-billion-dollar valuations selling sneakers by launching their own marketplaces. Level 2 — Dropship: Drop shipping adds third-party products without the need to physically or financially carry the products.

Shipping Costs 246

Shipping Costs Specialty Retailers Drop Ship Operations 246

Wiser

OCTOBER 11, 2023

Key factors to consider include the brand’s target audience, product offerings, pricing strategy, and scalability. Types of eCommerce Business Models There are several eCommerce business models prevalent in today’s digital landscape. Next, consider your product or service type.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Retail TouchPoints

SEPTEMBER 2, 2022

If you find that your business and products can indeed add value to a specific market, do the foundational work, including establishing messaging and an amplification strategy, that will help your brand stand out in these markets. Other solutions help merchants ensure tax compliance for specific markets, products and sales channels.

Merchant Services 324

Merchant Services Shipping Costs Channel eCommerce 324

Retail TouchPoints

SEPTEMBER 29, 2022

Athleta’s first-ever resale platform — Always Athleta — is being powered by ThredUP’s Resale-as-a-Service (RaaS) solution , which is already being used by sister brands Gap and Banana Republic. Starting in early October, customers can shop a curated assortment of Athleta product via the brand’s dedicated storefront on ShopPremiumOutlets.com.

Accessories 276

Accessories Apparel Customer Consumer 276

Retail TouchPoints

MARCH 28, 2022

Visual merchandising solution Stylitics has raised $80 million in series C funding from PSG Equity , which now holds a minority stake in the company. The solution is currently used by more than 100 major retailers in six global markets including Express , Puma , Chico’s FAS and Williams-Sonoma.

Fashion 243

Fashion Technology Management Customer 243

Retail TouchPoints

JUNE 1, 2023

Retailers never get a rest: there’s always a new digital advertising platform to master. As a former digital strategy executive at Starbucks and Amazon, and now a founder of Thred, an AI-driven NFT ratings-and-reviews site, I’ve been keenly following how brands use NFTs to engage with consumers. Use NFTs to drive revenue.

Social Media 278

Social Media Retail Consumer Books 278

Retail TouchPoints

OCTOBER 26, 2022

Amazon unveiled a slate of new advertising products and capabilities at its unBoxed conference, touting its ongoing mission to “make marketers’ lives easier” and help them adapt to the changes taking place in digital marketing (read: deprecation of the cookie and ongoing privacy regulation). . “We

Information 162

Information Marketing Games Other 162

Retail TouchPoints

DECEMBER 22, 2021

McDonald’s made headlines when it acquired the personalization solution provider Dynamic Yield in March 2019 for a reported $300 million. Now the QSR chain is selling the tech company to Mastercard , although Dynamic Yield will continue to work with McDonald’s as a client.

Merchant Services 276

Merchant Services Payment Services Financial Services Travel 276

Retail TouchPoints

JULY 11, 2023

Other offerings include a Price Guide to track the prices cards are selling for; the Ebay Collection and Image Scan capabilities to allow faster, more streamlined listing and selling of cards; and an Authenticity Guarantee to ensure product quality. Ebay’s efforts to appeal to collectors extend beyond trading cards.

Hobbies 214

Hobbies Apparel eCommerce Platforms Fashion 214

Ecommerce Platforms

APRIL 5, 2023

With a subscription platform, companies can sell everything from packages of crucial products delivered on a monthly basis, to webinar and online course access. The challenge is in finding a solution suitable for your business model. We chose the top options below based on the factors outlined above.

eCommerce Platforms 104

eCommerce Platforms Subscription Payment Services eCommerce 104

Retail TouchPoints

DECEMBER 18, 2020

But with the industry’s “great digital shift” accelerated by COVID-19, retailers have had to find ways to use technology to support their people — especially store stylists. That is why Canadian menswear retailer Harry Rosen sped up its digital transformation to bring one-to-one relationships online. Photo courtesy of Harry Rosen.

Payment Services 312

Payment Services Shopping Carts Clothing Omnichannel 312

Retail TouchPoints

NOVEMBER 10, 2021

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. Retail TouchPoints (RTP): How have consumers’ increasingly digital behaviors influenced design decisions?

Consumer 264

Consumer Technology Retail Social Media 264

Retail TouchPoints

MARCH 5, 2024

billion in digital spending in 2022 alone. The best way to do this is to think of your RMN as a distinct product, one that’s designed to create value for an intended customer. Remember, an RMN is selling people’s attention, first and foremost. Take the fishing equipment retailer mentioned earlier.

Retail 264

Retail Customer Data Channel Arts 264

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

Omnichannel 264

Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

JULY 26, 2021

There are plenty of good reasons to sell direct, from higher margins to insulation from future pandemics, but succeeding at DTC requires a different set of skills than the B2B environment you’re used to. If they’re selling on Amazon or another retail marketplace, they may also have some level of online presence to leverage.

Payment Services 279

Payment Services Fulfillment Web Design B2B 279

Retail TouchPoints

AUGUST 26, 2022

Most digital stores are built on ecommerce engines that provide both the product offering and processing engine, which is directly integrated with the website, and storefront. Why break the neatly integrated solution in which the front end and back end are seamlessly built together? Why Do This? to 84.3%.

eCommerce 290

eCommerce Mobile Technology Improvements 290

Retail TouchPoints

JULY 19, 2021

In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments. This enables greater insight and accuracy at every stage of the product lifecycle.”

eCommerce 299

eCommerce Supplies Consumer Customer Retention 299

Wiser

DECEMBER 18, 2023

Prioritizing your digital share of shelf is paramount if you want to get ahead in the eCommerce space. This critical metric, reliant on online product visibility and positioning, holds significant sway over brand awareness, customer preference, and ultimately, sales performance. Why is DSOS critical for online retailers?

Online Retail 139

Online Retail Information Improvements Management 139

Ecommerce Platforms

FEBRUARY 3, 2023

Choosing the right ecommerce store building solution can be quite the challenge for any business owner. Big Cartel is one of the more popular tools for online selling on the market today, often ranking alongside market leaders like Shopify. Big Cartel’s pricing plans are dependent on the number of products you want to list or sell.

Payment Services 197

Payment Services Shipping Costs Payments eCommerce Platforms 197

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. Globally, 80% of women are familiar with the brand and 30% of them own a Pandora item, so the stakes for the brand’s digital transformation are high. “We’re

Jewelry 283

Jewelry Omnichannel Operations Technology 283