Retail TouchPoints

MAY 3, 2023

And we push the limits using high-performing feature engineering technology that can successfully manage Big Data data marts, provide visibility for business intelligence users and guide marketing campaigns. Therefore, automation today is critical, and visibility and instant accessibility are necessary.

POS 248

POS Customer Experience Customer Technology 248

Retail TouchPoints

JANUARY 24, 2022

For in-store associates in particular, the hiring challenges of 2021 are going to remain potent in 2022: 74% of retail executives expect talent shortages for customer-facing positions to continue this year. This can include helpful automation and personal tools in addition to improved scheduling.

Retail 258

Retail X-cart Omnichannel Supplies 258

Groove

DECEMBER 22, 2020

Advertising on various platforms is a great way for businesses to increase visibility and brand awareness. In this blog, we're sharing how you can leverage Google, Facebook and Instagram ads to promote your B2B eCommerce store. Google is one of the best advertising platforms to increase visibility, website traffic and conversions.

B2B 347

B2B Social Media Merchant Services Reference 347

Retail TouchPoints

JULY 12, 2023

In short, AIOps is like DevOps, in that it brings together service and performance management along with automation to provide continuous insights and enable improvement. In fact, AI-powered solutions are already helping IT pros like you with solving today’s biggest retail networking challenges: Remotely managing multiple stores.

Retail 237

Retail Operations Management POS 237

Groove

DECEMBER 1, 2020

Creating custom online shopping experiences starts with designing an eCommerce store that fits your customers' needs. Of all the design strategies discussed, this one is most important when creating a mobile-optimized eCommerce store, though it applies to desktop as well. Create A One-Page Checkout.

eCommerce 284

eCommerce Mobile Recommendation Improvements 284

Wiser

OCTOBER 9, 2023

The Impact of Field Force Empowerment on Brand Performance Field force management significantly influences brand performance by improving visibility, productivity, and overall customer satisfaction. These metrics will help your field force align on what is expected from them and can help identify areas that require improvement.

Improvements 147

Improvements Management Operations Information 147

Retail TouchPoints

DECEMBER 7, 2020

At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s Wearhouse is prioritizing in-store innovation. has seen great success after unveiling a “next-gen” store concept this past September in Shenandoah, Texas. Its parent company Tailored Brands, Inc. ,

Customer 299

Customer Omnichannel Technology Customer Experience 299

Wiser

JUNE 15, 2021

Do you work on behalf of dozens of brands to get their products onto retail store shelves? If so, then you definitely have experienced a few headaches along the way—especially around these collaborative relationships, in-store visibility into the work being done on the ground, and overall team performance. The good news?

Retail 148

Retail Mobile Information Definition 148

Retail TouchPoints

JUNE 13, 2023

This involved creating a seamless omnichannel experience that allowed customers to interact with us both in-store and online without friction.” This requires not just flexible technology but also agile methodologies and a culture of innovation and continuous improvement. This is not just a matter of compliance, but of trust.

Supplies 239

Supplies Customer Experience Technology Omnichannel 239

Retail TouchPoints

MARCH 5, 2024

Having a unified view of your customer matters because retail buying journeys don’t take place on one channel. The same customer might drop into your store to try on an item, then check out the website listing before eventually shifting to mobile to make the final purchase. Strategic partnerships and auction visibility.

Retail 261

Retail Customer Data Channel Arts 261

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Optimizing customer loyalty is essential for improving the lifetime value of current customers.

Shipping Costs 234

Shipping Costs Improvements Live Chat Retail 234

Retail TouchPoints

APRIL 9, 2021

Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the modern-day retail experience. BOPIS is a hybrid shopping experience allowing customers to buy items online and then pick them up in a physical store. What to Expect in 2021.

Technology 306

Technology Retail Supplies Sporting Goods 306

Kissmetrics

SEPTEMBER 21, 2020

There are several potential benefits of Google Guides for your business and its online visibility. Guides’ additional content can increase your business’s visibility and make it easier for consumers to get the information they need. Increased Visibility. Since its launch, the Google Guides community has proved hugely popular.

Improvements 363

Improvements Payment Services SEO Information 363

Retail TouchPoints

AUGUST 16, 2022

While only a small number of retail stores have unionized, the growing popularity of the movement may herald of what’s to come. While these represent just a fraction of retail’s total footprint, the labor movement in these initial stores represents how frontline retail work has evolved since the pandemic turned the industry on its head.

Operations 277

Operations Other Retail Definition 277

Retail TouchPoints

JULY 5, 2022

A lot of the pain points that we’re seeing are in the inventory side, but against that backdrop we’re going to see a steely-eyed focus on improving profitability in stores and digital channels.”. The retail industry has been built for the last 150 years around physical stores,” explained Anderson. “We’ve

Shipping Costs 299

Shipping Costs eCommerce Retail Merchant Services 299

Retail TouchPoints

AUGUST 23, 2021

To meet these demands quickly and seamlessly, the technology behind the scenes matters. While many retailers were already offering some shipping and store pickup options before, the demand now is higher and expected to stay popular post-pandemic. More retailers should look into building it into their loyalty apps and store systems.

Mobile 264

Mobile Payment Services Technology Payments 264

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Store design teams need to determine what exactly they’re trying to accomplish within their spaces and how they will ascertain whether these goals are met.

Technology 265

Technology Consumer Mobile Operations 265

BigCommerce

JANUARY 30, 2018

This means that faster loading sites will benefit from improved visibility (Google started using site speed in desktop web search rankings in 2010). Today, we’re excited to announce Akamai Image Manager is now available for all Stencil stores worldwide. Improving Page Performance Without Compromising Customer Experience.

BigCommerce 279

BigCommerce Management Mobile Conversion Optimization 279

Optimizely

OCTOBER 29, 2020

From landing pages to navigation to checkout flow essentials, sellers must go through their store with a fine-toothed comb to identify and remove areas of friction. When product pages become more visible in the SERPs, they can generate more traffic and earn more sales. Streamline the Checkout Process. Provide a Great Return Policy.

Merchant Services 284

Merchant Services eCommerce Shipping Costs Shipping 284

Wiser

JUNE 21, 2022

Do they like what they see from your store? It can be hard building a customer base, especially when the world of eCommerce is rapidly expanding, and anyone can create an online store for their products. Why Is It Important to Optimize Your Online Store? Are you reaching the right customers? Prioritize Your Customers.

Mobile 148

Mobile Shipping Costs SEO Information 148

Kissmetrics

NOVEMBER 6, 2020

With over 4 million mobile apps in the major app stores, getting your app discovered is one of the biggest issues facing mobile app publishers today. This is why understanding app store optimization is so crucial. But what is app store optimization, and how can you make the most of it? What is App Store Optimization (ASO)?

Download 249

Download SEO Mobile Improvements 249

RTP blog

NOVEMBER 19, 2018

Standing in long lines, not being able to find an associate to help or arriving to the store only to find a product out of stock are too often still a reality during the holiday season. Retailers are continuing to push the limits when it comes to technology, but they must also elevate the moments that matter the most in a shopper’s journey.

Retail 150

Retail Customer Data Operations Customer Loyalty 150

Groove

AUGUST 23, 2023

SEO Ranking With so many competing retailers, visibility is key to success. Faster sites not only cater to human users but also fulfill search engine algorithm requirements, leading to better visibility in search results. Caching, both browser and server-side, stores frequently accessed resources, speeding up subsequent visits.

eCommerce 195

eCommerce Mobile Merchant Services BigCommerce 195

Wiser

MARCH 4, 2024

Brands go through unique stages online versus in-store, each with distinct challenges and opportunities. In-Store No. Key needs include: Cost-Effective Visibility: They require cost-effective insights into distribution, team performance, and shelf conditions to ensure product reach and proper display.

Retail 78

Retail Operations Management Technology 78

Retail TouchPoints

APRIL 25, 2023

Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. No matter the use case, these brands are bridging the gap between the digital and physical shopping experience to meet potential customers wherever they may be — at home, on the go or engaged with the metaverse.

Technology 258

Technology eCommerce Shipping Costs Games 258

Groove

NOVEMBER 19, 2019

This is the first crucial step in improving your organic search rankings. No matter your eCommerce vertical, you should include unique title tags on every page of your website. Overall, relevant title tags can increase your website’s visibility click-through-rate in organic search results. eCommerce SEO Checklist.

SEO 240

SEO eCommerce Reference Improvements 240

Retail TouchPoints

SEPTEMBER 6, 2022

The retailer employs 40,000 workers at 1,300 of its own stores, 200 locations inside Target stores, and six fulfillment centers with a seventh on the way. Another innovation that will affect the entire journey is the introduction of control towers at distribution centers that will enable real-time visibility into the supply chain.

Supplies 266

Supplies Shipping Costs Travel Multi-channel 266

Retail TouchPoints

JULY 23, 2021

Last year, multiple lockdowns and store closures forced fashion retailers to go online. There are a lot of opportunities for web shop owners to be visible where their customers are online and align interests through a quick and easy buying experience. This is important as it improves your rankings on search engines.

Fashion 264

Fashion eCommerce eCommerce Platforms Social Media 264

Shopping Signals

DECEMBER 1, 2023

From driving organic traffic to increasing search visibility and conversions, the right product tags pack an SEO punch. Why Shopify Product Tags Matter for SEO Product tags serve an important technical function in your Shopify store. Double check all tags, as accuracy matters. The SEO impact?

SEO 52

SEO Shopify Jewelry Outdoor 52

Wiser

APRIL 26, 2022

The promoting and selling strategies that retailers use to increase sales, boost profits, draw in new customers, improve customer experiences, and shape brand image are all part of merchandising. Often, merchandising includes things like creating a pricing strategy, display design and layout, loss prevention, and store upkeep.

Customer Loyalty 146

Customer Loyalty Omnichannel Customer Experience Improvements 146

Retail TouchPoints

JUNE 19, 2020

For several years, retailers have grappled with the challenge of operating physical stores while scaling their e-Commerce businesses. Store closures, sourcing disruptions, shifts in demand and accelerated digitalization are but a few of the shockwaves that retailers are contending with. . Next: Transform Deep And Wide.

Supplies 204

Supplies Retail eCommerce Fulfillment 204

Wiser

AUGUST 21, 2023

No matter how revolutionary your product or service may be, it’s the promotion strategy that can make or break its journey in the market. Lastly, new product marketing aims to gather customer data and feedback for continuous improvement. It is the foundation upon which the visibility and market presence of your offering is built.

Social Media 146

Social Media Webinar Demo Consumer 146

365 Retail

MARCH 15, 2024

Hey, are you planning to open a new retail store in the market? This is transforming the way retail stores look and appear to the world. Also, in the market, your innovation in design and colors can get you to bring more customers into the store. When you are adding visuals in the color, you can add depth to the store.

Retail 52

Retail Customer Retention Social Media Technology 52

Retail TouchPoints

NOVEMBER 23, 2020

You may have plenty of masks, floor markers and plexiglass to go with your holiday inventory and festive in-store music. Your seasonal sales strategy won’t matter unless your frontline associates have the support they need to execute it. Thank the customer for shopping at your store. Stay visible.

Reference 245

Reference Management Customer Operations 245

lateshipment

OCTOBER 30, 2023

To help you provide a great post-purchase experience and reap its benefits, we have developed a playbook covering everything you need to know about creating an e-commerce post-purchase strategy that will improve the customer experience and boost customer retention this Holiday Season and beyond.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Wiser

FEBRUARY 3, 2022

Whether you are looking to maintain your advantage in the new year or are working overtime to make up lost ground, here are three tips to help you to enhance your category insights strategy and improve your retail execution: Tip No. But tracking compliance across stores, down to individual sets can be very challenging.

Management 78

Management POS Blog Retail 78

SellBrite

JANUARY 5, 2021

Here, we share how to manage your eBay Feedback score to improve your business. What is eBay Feedback, and why does it matter? The Feedback system is important because it acts as a show of good faith for customers who have not experienced your store before. Improve your handling time. Why is eBay Feedback important?

Payment Services 160

Payment Services Shipping Costs Shipping Improvements 160