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Six Principles for Redefining Retail with Responsible AI

Retail TouchPoints

The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction. Oversight of this type helps ensure that AI-powered personalization respects customer privacy. Moreover, ethical AI training in retail should also focus on inclusivity.

Retail 327
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CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation

Retail TouchPoints

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain. This is not just a matter of compliance, but of trust.

Supplies 233
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How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Retail TouchPoints

Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.

Consumer 227
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From Aisles to Algorithms: How Small and Medium Retailers Can Leverage AI

Retail TouchPoints

Walmart uses it to analyze what customers are buying and adjust inventories and supply chains automatically. Companies should closely monitor AI bias, inaccuracy, cybersecurity, job displacement and data privacy. Some AI applications are built to ensure privacy first, and these are the ones companies should be considering.

Retail 261
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Walmart Makes Public Commitment to Ethical Use of AI

Retail TouchPoints

17 blog post. “As As the pace of innovation increases and more sophisticated AI models are integrated into our business, it’s important those we serve feel confident and comfortable with the ways we use technology.”

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Carrefour Aims to Become a ‘Data-Driven Retailer’ with Expansion of Collaboration Tools

Retail TouchPoints

LiveRamp’s Safe Haven platform enables data and analytics collaborations between Carrefour and its CPG partners in a safe, privacy-preserving environment. That’s why finding secure ways to share relevant consumer insights while still respecting customer privacy is becoming essential.

eCommerce 191
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How Natori Used AI to Sharpen Retargeting and Achieve a 943% ROAS

Retail TouchPoints

Retargeting existing customers to boost conversions has always been a strong tactic for retailers, and it’s likely to become even more important as third-party cookies deprecate and more stringent privacy regulations go into effect. We also get end-to-end accountability in the supply chain.”