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The State of Gamification in Retail: How Brands Can Take Advantage

Retail TouchPoints

Fashion brand ASOS’ “ virtual runway ” is a prime example of this — allowing shoppers to see the clothes they wish to purchase modeled on the catwalk. When creating an advertisement or a campaign, there is a clear number-one priority a brand needs to focus on: not just getting a consumer’s attention, but holding it.

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How to Hack Retention Rate and Get Customers to Stick Around

Kissmetrics

Retention, huh? But before we get into the details, let’s go through what retention rate optimization is and how data can be helpful in improving it. What is Retention Rate Optimization? Retention rate optimization is the process of improving the rate of customers returning to use your services. Boy, that hurts.

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What Data Can You Pull From Cookie Tracking?

Kissmetrics

They allow persistent shopping carts that retain items even when a customer navigates away from the page, wish lists, product recommendations, personalized customer interfaces, and the retention of payment and address information. To a non-marketer, cookie tracking sounds like a scavenger hunt for baked goods. Sounds innocent, right?

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Yotpo Review and Pricing: What’s It All About? Reveal Pricing and Features

Ecommerce Platforms

Customers can choose whether they wish to receive your texts or not, by opting in in one of many ways – at checkout, via an onsite widget or pop-up, even through a QR code on your product packaging. In that case, they might wish to ask other shoppers how it fits. That's enough preamble; let's dig in!

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5 Ways Social Media Improves Ecommerce Loyalty Programs

ecomdash

We could talk all day about the differences between new customers and repeat customers, but really you only need to know two things: It costs 5x more to attract a new customer than to retain an old one. But first, let’s talk a little about the nature of loyalty programs: the most effective ones and who they benefit.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

Improved customer retention. The channels I talk about below are perfect for starting an omnichannel customer support strategy. In most cases, when you click on it, you’ll see a live chat window pop up so that you can talk to an agent in real-time. Reducing agents’ time handling customer requests.

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Top 10 Customer Loyalty Programs of 2019

Smile.io

Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. When looking for ways to grow your customer base and increase retention rates, especially as a new business, reward programs are a great place to start. It’s got it all!