Groove

FEBRUARY 20, 2024

A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. On its own, Shopify is one of the most robust eCommerce platforms. This is especially crucial because B2B sales often involve complex and multi-step processes.

Shopify 358

Shopify eCommerce B2B Live Chat 358

Groove

FEBRUARY 20, 2024

A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. On its own, Shopify is one of the most robust eCommerce platforms. This is especially crucial because B2B sales often involve complex and multi-step processes.

Shopify 358

Shopify eCommerce B2B Live Chat 358

Retail TouchPoints

AUGUST 29, 2022

The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. Amazon Care — which offers virtual urgent care, free telehealth consultations and in-home nurse visits for select services — debuted in 2019 as a pilot program for employees.

Operations 312

Operations Technology Customer Marketing 312

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

JUNE 26, 2023

JD.com reportedly plans to combine its 7Fresh supermarket chain with other online services, creating an independent company selling fresh food and groceries to millions of people throughout China, according to Bloomberg and other media outlets. billion USD ) and RMB 70 million ( $9.8

Operations 305

Operations Other eCommerce Retail 305

Retail TouchPoints

APRIL 11, 2023

Walmart has filed a lawsuit seeking to end its credit card contract with Capital One Financial , alleging that the payment company failed to live up to certain terms of the agreement. In the meantime, cardholders should not experience any disruptions in service and can continue to use their existing Capital One Walmart credit cards.”

Payment Services 278

Payment Services Information Customer Marketing 278

Retail TouchPoints

NOVEMBER 8, 2023

Alcohol distributor Southern Glazer’s Wine & Spirits has launched a new logistics service for the alcohol industry that will offer storage and packaging services for any wine and spirits supplier, regardless of whether or not they currently have a relationship with Southern Glazer’s. glass, cardboard, etc.),

Supplies 251

Supplies Fulfillment Operations Other 251

Retail TouchPoints

MAY 9, 2023

Bergdorf Goodman has launched its Conscious Closet program, designed to extend the useful life of customers’ luxury goods through a range of personal styling, alteration, repair and resale services. ” . ”

Jewelry 311

Jewelry Accessories Clothing Gifts 311

Retail TouchPoints

FEBRUARY 27, 2024

A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

DECEMBER 18, 2023

Beyond its 12,500 square feet of selling space, the store touts a full Custom Spaces Studio featuring its Preston, Avera and Elfa lines, a curated assortment of complementary general merchandise and in-home services. This is the sixth small-format location the Container Store has opened to date.

Specialty Retailers 246

Specialty Retailers Customer Retail Customer Experience 246

Retail TouchPoints

MARCH 15, 2024

In terms of capital, it will take about $11.5 In terms of capital, it will take about $11.5 Dick’s also is expanding its footwear footprint, with plans to add approximately 50 full-service footwear decks, “taking this elevated athlete experience to nearly 90% of our Dick’s locations,” said Gupta.

Sporting Goods 290

Sporting Goods Omnichannel Retail Customer Experience 290

Retail TouchPoints

NOVEMBER 1, 2023

The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Plus, as digital services expand, they introduce convenience. trillion in 2023.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Retail TouchPoints

OCTOBER 23, 2023

The brand has filed numerous motions with the bankruptcy court to continue paying employee wages and benefits, as well as vendors and suppliers for goods and services, without interruption. Financial terms of the deal have not been disclosed, but Hello Bello expects the sale to close within the next few months.

Shipping Costs 257

Shipping Costs Shipping Operations Consumer 257

Retail TouchPoints

FEBRUARY 1, 2024

Gordon Brothers provides short- and long-term capital and liquidity by lending against and investing in brands, real estate, inventory, receivables, machinery, equipment and other assets, both together and individually. We were able to combine our customized lending with additional enhancements for a more effective long-term solution.”

Management 147

Management Other Customer Customer Experience 147

Groove

FEBRUARY 20, 2024

A Shopify CRM assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development. For those with the budget looking for a long-term Shopify CRM solution, HubSpot is likely your answer.

Shopify 195

Shopify eCommerce B2B Live Chat 195

Retail TouchPoints

NOVEMBER 8, 2023

Bacos was previously Chief Digital Officer at Frontdoor , a provider of home service plans, where he led the company’s digital transformation by modernizing its operations and reinventing the customer experience. Bacos’ emphasis on growth connects to Baer’s priorities as a still-new CEO.

Fashion 277

Fashion Technology Operations Customer Experience 277

Retail TouchPoints

APRIL 11, 2023

Instead, returns should be viewed as an opportunity to create a positive experience for a customer, leading to a loyal customer base and long-term ROI. So even if retailers have to report a few more write-downs, the long-term revenue from flexible return policies far outweighs the momentary loss.

Customer Retention 296

Customer Retention Customer Loyalty B2B Customer 296

Retail TouchPoints

JULY 27, 2023

Financial terms of the deal were not disclosed. In addition, Authentic has signed a long-term licensing agreement with Marc Fisher Footwear , a leading full-service fashion footwear company and the U.S. Authentic Brands Group has received approval from the U.S.

Accessories 246

Accessories Travel Apparel Fashion 246

Retail TouchPoints

FEBRUARY 23, 2024

These investments improved communication and provided data-driven insights to streamline operations and help companies deliver rapid, cost-effective services. With the disruptions of the COVID-19 pandemic and global shortages and conflict, the worldwide land transport sector has undergone substantial transformation in recent years.

Shipping Costs 241

Shipping Costs Supplies Operations Presentation 241

Retail TouchPoints

MARCH 21, 2024

This trend is currently playing out primarily across the streaming TV services, which also have proliferated in recent years. Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix.

Shipping Costs 276

Shipping Costs Subscription Consumer Games 276

Forrester eCommerce

NOVEMBER 8, 2022

How well did US financial services firms rank in terms of customers’ trust in 2022? Our new research reveals the scores and rankings of 54 US brands across auto and home insurance, banking, credit card issuers, and investment firms, analyzed as part of Forrester’s US Financial Services Trust Index, 2022.

Financial Services 195

Financial Services Customer Banking Customer Loyalty 195

Retail TouchPoints

AUGUST 3, 2022

Buy now, pay later is short-term financing that allows people to buy everyday items like home goods, electronics and clothes in low to no interest monthly installments — and receive the goods immediately. And there are a lot of consumers that use it: 56% of Americans have used a BNPL service, up almost 50% in just one year.

Payment Services 276

Payment Services PayPal Electronics Games 276

Groove

APRIL 23, 2024

In terms of digital marketing strategies , none are more impactful or affordable than search engine optimization (SEO). You will need to verify your domain before using Google services. The old adage is, "Build it, and they will come." Use a Custom Domain Technically, you don't have to buy a custom domain to build a Shopify store.

Shopify 195

Shopify SEO eCommerce Article 195

Retail TouchPoints

MAY 1, 2023

Following a year of significant pull-back in 2022, venture capital (VC) and growth investors in private companies are continuing to be cautious with their money — a potentially long-term trend that’s impacting the growth trajectories of both emerging and high-growth brands in the retail sector. DTC and VC: Is the Honeymoon Over?

Retail 271

Retail Beauty and Health Omnichannel Operations 271

Retail TouchPoints

DECEMBER 7, 2023

Gordon Brothers advised on the sale to Coldwater Creek and provided Soft Surroundings with a $17 million term loan to pursue a sale process and $18 million in debtor-in-possession financing for its reorganization. “Returns are a major focus for our brands,” said David Walde, CEO at Coldwater Creek and Soft Surroundings in a statement.

Accessories 278

Accessories Clothing Operations Consumer 278

Groove

MARCH 6, 2024

Additional tools cover sales management, website management, service team management, and much more. Deciding between Klaviyo vs HubSpot will depend on your business goals and needs. However, a choice that isn’t the right fit can make it hard for your brand to reach its full potential.

Social Media 370

Social Media Customer Data Shopify Magento 370

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Doing this successfully will create unique and memorable experiences that lead to long-term customer loyalty.

Shipping Costs 260

Shipping Costs Improvements Live Chat Retail 260

Retail TouchPoints

APRIL 3, 2023

The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

Retail 325

Retail Banking Operations eCommerce 325

Retail TouchPoints

AUGUST 7, 2023

Developing your digital marketplace should be an ongoing process that allows you to stay nimble, by collaborating with your marketplace partners to offer a variety of products and services for your customers. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Subscription 246

Subscription B2B Mobile Customer Experience 246

Retail TouchPoints

NOVEMBER 1, 2022

Walmart is partnering with pop-up marketplace Popable to offer short-term leases to small- and medium-sized businesses for shop-in-shop locations within its stores. Lease lengths will be determined by the SMBs and can range from one month to one year , and could grow into longer-term agreements.

Small Business Retail 204

Small Business Retail Retail Supplies Operations 204

Retail TouchPoints

AUGUST 8, 2023

The retailer also is offering students and their parents a range of “off to campus” in-store services at its stores nationwide including free battery testing and installation, wiper blade installation and check engine light scanning.

Gifts 246

Gifts Marketing Retail Consumer 246

Kissmetrics

JANUARY 30, 2022

Public & Local Services face the highest average keyword difficulty for target terms. These businesses aren’t just liked by Google, they’re also liked by customers. Where’s the Data From? Key Findings. There is no one-size-fits-all approach to digital marketing.

SEO 244

SEO Beauty and Health Social Media Fashion 244

Groove

APRIL 22, 2024

When you start an eCommerce business, the first decision you'll have to make is which platform to use for your eCommerce store. Shopify is one of the most trusted names in the eCommerce space, with more than 4.5 million Shopify stores as of early 2024. And that number is growing.

Shopify 195

Shopify Shipping Costs Live Chat Point of Sale 195

Retail TouchPoints

MARCH 4, 2022

Around the world there are more than 10 million short-term rental properties on the market through platforms like Airbnb and Vrbo. platform also allows short-term rental owners to offer additional services such pantry pre-stocking and connections to local artisan products for sale. The Host Co. The Host Co.

Arts 296

Arts Books Technology Mobile 296

Retail TouchPoints

APRIL 5, 2023

Join Forces with a Responsible BNPL Provider From direct-to-consumer providers and marketplaces to white-label services, there are various BNPL solutions in the market supporting different lending models and practices. They also need to run credit checks and make financing terms, fees and interest rates completely transparent.

Merchant Services 293

Merchant Services Payment Services Banking Retail 293

Retail TouchPoints

MAY 1, 2023

Following a year of significant pull-back in 2022, venture capital (VC) and growth investors in private companies are continuing to be cautious with their money — a potentially long-term trend that’s impacting the growth trajectories of both emerging and high-growth brands in the retail sector. DTC and VC: Is the Honeymoon Over?

Retail 236

Retail Beauty and Health Omnichannel Operations 236

Retail TouchPoints

APRIL 25, 2024

However, there is a growing need for technological advancement in this market, particularly in terms of improved targeting and data strategy. Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs will contribute to 15.4%

Retail 219

Retail Customer Loyalty Technology Marketing 219