Retail TouchPoints

JUNE 30, 2020

lululemon athletica has entered into a definitive agreement to acquire MIRROR , an in-home fitness company offering an interactive workout platform with both live and on-demand classes, for $500 million. MIRROR offers weekly live classes and thousands of on-demand workouts as well as one-on-one personal training.

Definition 191

Definition Operations Customer Experience Customer 191

Retail TouchPoints

AUGUST 28, 2020

For retailers looking to build brand loyalty in the coming year and beyond, best-in-class customer service and CX must be the primary focus. Here are a few ways retailers can leverage well-trained representatives as their best asset, to not only create a memorable customer experience but to provide the added benefit of boosting sales.

Customer 264

Customer eCommerce Customer Experience Retail 264

Retail TouchPoints

FEBRUARY 21, 2023

The Reality: Shopping While Black In a study of Black middle-class shoppers in the New York City area: 80% reported experiencing racial stigma and stereotypes when shopping; 59% reported being perceived as a shoplifter; 52% said they received poor or no service; 52% reported being perceived as poor.

Retail 217

Retail Customer Experience Events Clothing 217

Korona

FEBRUARY 12, 2021

Workplace training and development has a long, complex history. The Industrial Revolution, which began in the early 1900s, was the catalyst for the creation of many of the fundamental tenets of on-the-job training—an approach that we still use today in the retail sector. When Social Distancing and Training Meet.

Retail 52

Retail POS Operations Technology 52

My Wife Quit Her Job

AUGUST 24, 2017

Rachel runs a popular training class called Moolah where she teaches others how to build humongous Facebook followings with rabid fans. What You’ll Learn Rachel’s strategy for building viral Facebook fan pages How to generate your first 10000 likes How she uses Facebook to market her sites.

Books 220

Books eCommerce Other Marketing 220

Liveintent

JANUARY 25, 2022

For example, #pelotonriders is a popular Slack channel and a space for our company’s bike-riding enthusiasts to share their latest milestones, encourage each other, and coordinate classes. Our #workout-wednesdays Slack channel is our community hub for weekly yoga and strength training classes.

Subscription 127

Subscription Channel Blog Other 127

Retail TouchPoints

JUNE 23, 2021

The concept was conceived as a lab space for Vera Bradley where the retailer could test different ideas and gain learnings from how small businesses operate, but it also operates as its own startup founded by executives within the company. The artfully curated artisan shop opened its doors in Fort Wayne, Ind.,

Small Business Retail 196

Small Business Retail Arts Outdoor Accessories 196

Fabric

AUGUST 30, 2023

Users need interfaces that are best-in-class. The simple, intuitive language allows anyone new to the Copilot experience to get up-and-running quickly without needing significant training. What is good design? In your day-to-day life, you might not think about good vs. bad design, but you inherently feel it.

Merchant Services 130

Merchant Services eCommerce Platforms eCommerce Arts 130

Retail TouchPoints

JANUARY 25, 2023

Our Motion Engine technology, world-class content and sleek design are here to connect our members as we all move better together for years to come.” They can either participate in virtual classes or walk through the process with instructors who are on hand to provide guidance and support.

Demo 182

Demo Social Media Consumer Technology 182

Fabric

AUGUST 21, 2023

When your teams have access to interfaces that look and feel like experiences they’re used to, they can embark on self-serve journeys that require less training and enable stronger focus on the tasks at hand rather than where to click next.” Users need interfaces that are best-in-class. What is good design?

Merchant Services 130

Merchant Services eCommerce eCommerce Platforms Arts 130

Retail TouchPoints

FEBRUARY 24, 2021

Retail is now a paradigm of many things merged — functional consumption, social interactions, fun, entertainment and learning experiences. Transformative Experiences, Training and Learning. While training is a more deliberate and engaging activity, learning can be delivered in many forms. Our Position on Retail.

Retail 162

Retail Live Chat Workshop Technology 162

Ecommerce Platforms

APRIL 15, 2020

Looking for the best online learning platforms? That’s where online learning platforms come in. Today’s online learning platforms give you the tools that you need to not only share your knowledge but engage your students too. What Makes an Online Learning Platform Great? You’re in the right place.

Payment Services 246

Payment Services Payments Other Webinar 246

Retail TouchPoints

AUGUST 4, 2021

Everything is thoughtfully curated for a best-in-class experience, whether it’s discovering rare writing instruments in the Collector’s Corner , interacting with new tech or the unique personalization services.”. This is an important part of the customer journey. encouraging discovery at every turn.

Accessories 130

Accessories Arts Events Customer 130

Retail TouchPoints

JUNE 17, 2021

The company’s mission today remains the same as back in 1902: “Helping people reach their potential through learning and work,” as Goodwill Industries International President and CEO Steve Preston puts it. “ The rest, as they say, is history. Goodwill is the tenth-largest charity in the U.S., with revenue of $6.4 billion in fiscal year 2019.

Small Business Retail 279

Small Business Retail Operations Retail Other 279

Ecommerce Platforms

FEBRUARY 22, 2022

Keep reading our Squarespace Scheduling review to learn more. That's what Squarespace Scheduling is offering, and although it's definitely not the first online scheduler on the market (far from it) it has some exceptional advantages that make it appealing for business owners that use client schedulers. What is Squarespace Scheduling?

Merchant Services 104

Merchant Services Payment Services Books Payments 104

FastSpring

NOVEMBER 16, 2023

Check out the list below for deals on video editing effects and plugins, social media tools, photography software, coding and developer training, presentation design templates, and more! But how do you learn to code? Now, you can learn to code like a pro from home.” Set up a demo or check out our platform yourself.

Merchant Services 88

Merchant Services Payments Social Media Payment Services 88

GetElastic

SEPTEMBER 2, 2021

Q: How has Elastic Path supported your learning & development? Rosie: Elastic Path provides an allowance and dedicated learning and development days every year. I just started doing Brazilian jiu-jitsu, I use my EP Gym and Fitness allowance to pay towards the jiu-jitsu classes, which is really nice, since I enjoy staying active.

Events 148

Events Information 148

Kissmetrics

OCTOBER 20, 2020

There’s a reason people spend their entire lives learning the ins and outs of human resources—there’s a lot to it. Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. HR is confusing. And the legal ramifications of doing something wrong… are huge. Flexibility.

Management 259

Management Recommendation Other Customer 259

Retail TouchPoints

OCTOBER 5, 2022

Pop-up fails can waste precious time, energy and money, but brands typically only learn these lessons through trial and error. Sundays Los Angeles pop-up Photo courtesy of Sundays. ‘Somewhere in America’ Japan installation Photo courtesy of Coach. Beyond Yoga’s Los Angeles pop-up experience Photo courtesy of Beyond Yoga.

Arts 221

Arts Home Furnishings Consumer Workshop 221

Retail TouchPoints

SEPTEMBER 28, 2021

Virtual Lululemon yoga classes, IKEA festival or Sail’s outdoor blog are just a few examples of content that brings shoppers to your site regardless of whether or not they’re specifically looking to buy. Back in the heyday of the shopping mall, retailers attracted and retained customers with their in-store experience.

eCommerce 271

eCommerce B2C Jewelry Outdoor 271

RetailMinded

OCTOBER 13, 2023

Skill-Enhancing Workshops: Host training sessions or workshops that equip your staff with new techniques related to their roles. There’s no question that one of the biggest challenges in retail is employee turnover. To that end, here are some easy-to-implement and budget-friendly techniques that have proven effective in retaining staff.

Seminar 52

Seminar Workshop Hobbies Retail 52

Fabric

APRIL 5, 2023

Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

Kissmetrics

JUNE 12, 2018

Besides their regularly-updated blog, Copyblogger offers e-training courses, webinars, and resources through their My Copyblogger membership. You’ve read the books. You’ve watched the videos. You’re convinced that you belong in marketing. Now, all you have to do is put that resume out there and wait, right? Getting into marketing is easy.

Marketing 226

Marketing Blog Books Multi-channel 226

Ecommerce Platforms

OCTOBER 24, 2022

However, not all ecommerce training options are created equal. There are also some fantastic course platforms like Udemy, Alison, and LinkedIn learning worth exploring for the fundamentals of ecommerce. Course structure: Different people learn in different ways. Make sure your chosen course adheres to your style of learning.

eCommerce 104

eCommerce Shopify eCommerce Marketing Shipping Costs 104

lateshipment

JUNE 11, 2020

The efforts of these resilient companies that have navigated the crisis well have key learnings for your business. The China Playbook: Nike Training Platform?. Let’s explore these! Hang on till the end for a great way to engage customers in the last mile! Quickly Adapt to the Situation ?. Nike is a case-in-point. Nike’s Digital Push?.

Social Media 225

Social Media eCommerce Shipping Costs Fashion 225

ChannelSale

MAY 26, 2021

If you are a consultancy providing training or guidance to the people you can sell your services using Shopify. Courses, lessons and classes. The teachers can promote their online courses and the guides can provide lessons and classes for learning skills.

Shopify 52

Shopify Books Clothing Supplies 52

Kissmetrics

JUNE 12, 2018

Besides their regularly-updated blog, Copyblogger offers e-training courses, webinars, and resources through their My Copyblogger membership. You’ve read the books. You’ve watched the videos. You’re convinced that you belong in marketing. Now, all you have to do is put that resume out there and wait, right? Getting into marketing is easy.

Marketing 216

Marketing Blog Books Multi-channel 216

Kissmetrics

SEPTEMBER 10, 2021

to learn more about the package that fits your budget. to learn more about the package that fits your budget. Using automated follow-ups, referral handling, and interest qualification, Saleswhale’s AI assistants offer a best-in-class experience for you and your leads. Who Should Use Systeme? Use Exceed.ai Saleswhale.

Marketing 290

Marketing Payment Services Small Business Retail Technology 290

Kissmetrics

JANUARY 20, 2021

With classes in data analysis, project management, UX design, IT support, and IT automation, Google Certificates are there to help you make the right first step in your career. That’s what you get when you earn a Google Certificate, and you might find your certificate helps you stand out in your choice of field. What are Google Certificates?

Subscription 255

Subscription Management Presentation Banking 255

Kissmetrics

APRIL 7, 2020

Since then a lot has changed and there are new opportunities that have come around when it comes to your online business and marketing activities. Opportunity #1: Help others selflessly. My ad agency has thousands of clients around the world. We lost a ton, but we still have enough to see trends in what’s happening. This means ads are cheaper.

Marketing 357

Marketing Payment Services SEO eCommerce 357

Kissmetrics

OCTOBER 24, 2017

With this insight, you can engage users differently based on how they learn about your brand. How consumers learn about your SaaS product matters. Throughout your career, you’ve learned that business centers around serving the customer. SaaS growth relies on customer engagement. Identify Where Users Come From.

Customer 278

Customer Live Chat Customer Loyalty Social Media 278

BigCommerce

JULY 6, 2018

In this post, you’ll find nine of the top ecommerce expos worldwide and what you can expect from attending them, and you’ll also learn how to effectively prepare to for a conference. Attendees can learn cutting-edge strategies in customer acquisition, digital marketing, and online retail. Top Ecommerce Conferences to Attend.

eCommerce 331

eCommerce Events Online Retail Technology 331

Retail TouchPoints

JUNE 23, 2022

Employee training and communications software provider Axonify has acquired Nudge , an employee communication and execution platform. This combined company will aim to simplify frontline team enablement and offer best-in-class tools for frontline-devoted organizations. Financial terms of the deal were not disclosed.

Operations 330

Operations Improvements Customer Experience Management 330

Kissmetrics

APRIL 7, 2021

Let’s learn more about how you can use paid ads to build your personal brand as a thought leader. Just like these notable figures, a big reputation can attract profitable clients, opportunities to speak in conferences, and success in current business ventures. Thought leadership marketing is a powerful thing.

Marketing 255

Marketing Books Social Media Live Chat 255

RetailMinded

DECEMBER 19, 2022

Multichannel $10 million B2C baseball training brand, based out of Kent, Washington . We’re all guilty of occasionally wondering if the grass is greener on the other side – and sometimes we have to learn the hard way that, actually, it isn’t. . Striking out. Hitting a home run.

Multichannel 52

Multichannel B2C Merchant Services Fulfillment 52

Retail TouchPoints

JULY 8, 2021

Read on to learn: The long-term influence of ecommerce; Consumers’ comfort levels returning to stores and shopping centers; Ways to assess and improve in-store experiences in light of new consumer concerns; and How retailers can use new channels such as Zoom to drive awareness and engagement.

Payment Services 289

Payment Services Retail Omnichannel Consumer 289

Kissmetrics

AUGUST 13, 2020

Your business deserves to be heard and there’s no one more dedicated to making that happen than our team of professional experts equipped with my world-class digital marketing strategies. Then, we’re going to talk about what makes them great and what to expect when working with them. Let’s get started!

Marketing 361

Marketing Social Media SEO Workshop 361