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Caution And Lack Of Understanding Steer UK Consumer Attitudes Towards Generative AI

Forrester eCommerce

As the EU grinds the gears into action on the AI Act, the UK and US recently announced a “landmark agreement” on AI testing that broadly glosses over the lack of any firm governmental action in either country (other than executive orders and some Bletchley Park posturing last year). But do UK consumers care? We’ve […]

Consumer 407
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Toys ‘R’ Us to Add 30 New UK Shop-in-Shops via Expanded Partnership with WHSmith

Retail TouchPoints

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Locations and opening dates will be announced in the coming weeks.

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Body Shop Canada Follows UK Division into Bankruptcy; U.S. Division Ceases Operations

Retail TouchPoints

The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. The Body Shop International had been acquired from Natura &Co for $257.8 million by Aurelius Group in November 2023.

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The Body Shop UK Enters Administration

Retail TouchPoints

The UK arm of the The Body Shop has entered administration, the British version of bankruptcy protection, according to Reuters and other media reports, but it will continue to operate online and via its 199 UK brick-and-mortar stores for the time being.

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This Week In AI, UK Edition: Much Ado About Not That Much

Forrester eCommerce

The UK continues to pursue its ambition to become the “geographical home of global AI safety regulation.” Just in the last few days, the UK government published new guidelines for secure AI system development and the new UK Artificial Intelligence (Regulation) Bill made it into the House of Lords for its second reading.

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‘London Calling’: Gibson Garage Opens Second Location in the UK

Retail TouchPoints

The UK store will have 4,500 square feet of retail space and be designed with local flourishes and “uniquely British cultural discoveries.” It will be the second store of its kind, with the first stationed in Nashville, Tenn. Gibson Garage is designed to be the “ultimate guitar experience and destination” for music lovers.

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How One UK Destination is Redefining the Shopping Center  

Retail TouchPoints

Experts indicate that the root of shopping malls’ “identity crisis” is their inability to effectively leverage data to curate experiences that represent the full scope of consumers’ needs and lifestyles. That is, until Dolphin Centre in the UK.