Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. This includes your product line-up, promotional campaigns, and loyalty program.   If not, it may be time to migrate your loyalty program.  Table of Contents Why migrate your loyalty program?

Customer Loyalty 82

Customer Loyalty Merchant Services Shopify Shipping Costs 82

Smile.io

SEPTEMBER 7, 2017

Not too long ago, reward programs were synonymous with classic points programs. Since then, customer preferences and competitive landscapes have changed the face of commerce and as a result rewards programs have had to change with it.

Customer 75

Customer 75

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 76

Shipping Costs Shopify Customer Loyalty Merchant Services 76

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 234

Shipping Costs Improvements Live Chat Retail 234

Retail TouchPoints

JULY 1, 2020

economy remains unstable, rather than spending precious cash, brands need to get creative with the stable economy they totally control — their brand loyalty programs. It’s been estimated that there are 48 trillion reward points worth $360 billion sleeping in customer accounts across the globe. As the U.S.

Retail 253

Retail Social Media Travel Magazine 253

Groove

JANUARY 30, 2019

What is an eCommerce Loyalty Program? eCommerce loyalty programs reward frequent customers with discounts, rebates, rewards, free merchandise, coupons and access to unreleased products. As a result, customer loyalty programs help to increase retention and lifetime value. Types of eCommerce Loyalty Programs.

Customer Retention 265

Customer Retention eCommerce Customer Customer Loyalty 265

Smile.io

FEBRUARY 20, 2024

Depending on the size of your store and the complexity of your program, launching an ecommerce loyalty program can be hard work.     With Smile.io, ecommerce merchants can feel confident about their loyalty and rewards programs as a tool in their overall retention strategy. What is Smile Plus?

Shopify 78

Shopify Customer Loyalty eCommerce Jewelry 78

Kissmetrics

JULY 31, 2021

A conversion funnel is a visual representation of the stages in a buyer’s journey, from the moment they land on your page until they complete a purchase. Should I Use the AIDA Model to Create My Conversion Funnel? Awareness: First, a person discovers your brand and becomes a lead. Let’s take a look.

Download 361

Download Social Media Subscription Customer 361

Smile.io

APRIL 15, 2024

PetSmart is one of the leading pet supplies brands on the market. Whether you’re looking to pamper your pup or pick up a treat for your cat, they’re a popular go-to for one-stop shopping.  Part of this success can be attributed to its loyalty and rewards program— Treat Rewards. 

Social Media 70

Social Media POS Gifts Events 70

Groove

FEBRUARY 21, 2019

Loyalty programs are an effective way to differentiate from competitors and engage your customers. The technology behind customer loyalty programs is really where the magic happens. With several options to choose from, how do you know which loyalty software provider is best for your company? What is Smile.io?

Customer Loyalty 264

Customer Loyalty Customer Shipping Costs Reference 264

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024. Take E.l.f.

Improvements 243

Improvements Retail Mobile Customer Experience 243

Kissmetrics

FEBRUARY 8, 2021

If you create a video that gets over 7 billion views on YouTube, you should be able to benefit in some way, right? Now, you may not have the same level of success with your content as “ Baby Shark Dance ” did (7 billion and counting is a lot), but there are still plenty of ways to monetize your YouTube videos.

Live Chat 316

Live Chat Channel Social Media Document 316

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. Look at what your customers value the most and make sure your loyalty program is delivering.

Customer Retention 286

Customer Retention Social Media Shipping Point of Sale 286

Retail TouchPoints

NOVEMBER 15, 2022

Despite an increase in the number of households with smart TVs and the growing number of shoppable ad formats, the shopping cart remains stubbornly elusive for many brands and retailers. With brands looking to bring direct marketing into the 21 st century at last, linking TV ads and ecommerce is critical. Experiment to drive success.

Consumer 261

Consumer Shopping Carts Social Media Clothing 261

Optimizely

JULY 19, 2018

While it’s understandable that so many brands automatically offer a certain discount amount in exchange for a new customer’s email address, unfortunately, this practice has created a race to the bottom in pricing. . But there is a time and a place for coupon codes if used strategically. Click To Tweet. Earn the email address.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

Retail TouchPoints

NOVEMBER 18, 2020

According to a recent report by InMoment , 60% of customers make more frequent purchases from brands to which they are loyal. The same report also found that 77% of consumers have maintained relationships with specific brands for more than 10 years. Find Co-Marketing Opportunities for Loyalty Programs. Just how can they do that?

Customer Retention 254

Customer Retention Information Customer Loyalty Mobile 254

Retail TouchPoints

NOVEMBER 8, 2022

billion, according to CBInsights, and that growth is poised to continue, especially as new solutions and services emerge to help these creators monetize and grow their individual brands and businesses. But what exactly do creators need to flourish and do their best work (and do their best for the brands they work with)?

Social Media 224

Social Media Events Marketing Gifts 224

Smile.io

FEBRUARY 23, 2024

A loyalty program can deliver a significant return on investment for your ecommerce business. But only if customers use it.    For customers to actively engage with an online loyalty program, a few things have to be true: The rewards are motivating.    The program is easy to use. 

eCommerce 76

eCommerce Shopify Merchant Services SEO 76

Retail TouchPoints

DECEMBER 24, 2021

What Diners Expect in a New Era. The key is experimentation — iterating on what works and discovering what doesn’t as diners return — and making better use of data and information about how your customers operate in the new normal. So what does dining experimentation in the “new normal” look like?

Payment Services 269

Payment Services Customer Experience Outdoor Technology 269

Smile.io

FEBRUARY 1, 2024

Introducing Smile Plus , a new plan for high-volume brands looking to build customer loyalty effortlessly.    Smile is a top retention solution, trusted by thousands of the best brands on Shopify, like Polaroid, Liquid Death, Blume, Hush Puppies, Monos, and so many more.  What is Smile Plus? 

Merchant Services 86

Merchant Services Customer Loyalty Shopify SEO 86

Kissmetrics

DECEMBER 16, 2021

At the time of writing this, InternetLiveStats shows that over 5 billion people are using the Internet. This is on-trend with what we have seen in digital ad spend growth. What a waste of money! Tighten Up Your SEO. The first thing you need to do is analyze your current SEO situation. That’s a lot of people!

Small Business Retail 360

Small Business Retail Marketing Social Media SEO 360

Smile.io

OCTOBER 25, 2023

So you want to set up a loyalty program that generates revenue and brand loyalty? loyalty programs work! Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. The TL;DR is that Yes!

Shopify 69

Shopify Social Media Blog eCommerce 69

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Kissmetrics

JUNE 15, 2021

Are you searching for new audiences to tap into to grow your base? The platform offers marketers a unique opportunity to further brand recognition and grow their follower base in a somewhat unconventional form. per month or $50 per year), which should make Medium attractive to marketers from size alone. What Is Medium?

Payments 345

Payments Payment Services SEO Article 345

Algopix

JANUARY 22, 2024

However, simply listing your products is not enough. You need smart strategies to convert one-time buyers into lifelong brand advocates. Further, they are also known to be 5x more likely to choose the brands they are loyal to when evaluating new purchases. Ensure your products meet or exceed buyer expectations.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

Gifts 265

Gifts Shipping Costs Social Media Outdoor 265

Kissmetrics

MARCH 1, 2021

One simple yet powerful marketing tool you can use to your advantage is the Google Customer Reviews feature. That’s why getting as many reviews as possible from your customers can be one of the best things you can do for your business. Let’s dive right in and see what these reviews are all about.

Customer 277

Customer Merchant Services eCommerce Social Media 277

Retail TouchPoints

APRIL 14, 2021

The pandemic ushered in new norms for retailers and brands as they learned how to deal with the aftermath of closed storefronts, whether temporary or permanent. RTP: How have consumers’ expectations of offers and rewards changed from pre-pandemic to now? RTP: Why are offers and rewards so important to consumer loyalty?

Customer Loyalty 150

Customer Loyalty Customer Channel Consumer 150

Smile.io

SEPTEMBER 6, 2023

From new wellness brands and fitness trends (hello cold plunge and backyard saunas) to the latest supplements, the health and wellness industry has grown exponentially in the last few years. With this growth comes the rise of supplement and nutrition brands. Here are 7 loyalty program examples in the nutrition and supplement industry.

Subscription 78

Subscription Social Media Shipping Costs Reference 78

Retail TouchPoints

NOVEMBER 1, 2023

Jarvis and Tim Mason, CEO of Eagle Eye and author of the book’s first edition , contend that there are many more opportunities to personalize and add value to the in-store shopper journey than retailers are currently using. Retail TouchPoints (RTP): What are some of the biggest updates to this second edition of the book?

Books 277

Books Omnichannel Payments Mobile 277

Kissmetrics

MARCH 18, 2021

Why should you customize ads for a Generation X target market? Your customers are individuals, but they also belong to a group based on what year they were born. What makes Generation X so valuable? What is Unique About Generation X? Why You Should Target Generation X Through Paid Ads.

Social Media 269

Social Media Reference Events Automotive 269

Retail TouchPoints

SEPTEMBER 30, 2022

But research shows slashing marketing programs can undermine revenue and does not necessarily protect profits. Using OOH media and location-based targeting strategies allows retailers to maximize the value of customer floor time to increase basket size and drive revenue. Investing in Long-Term Brand Building.

Marketing 283

Marketing Retail Comparison Shopping Workshop 283

Retail TouchPoints

JUNE 28, 2022

While retailers can do little to affect world events and macro inflation, they can make use of an often underused asset they already have: customer data. Retailers sit on massive troves of data and almost none of them use it ,” said Peter Curran, General Manager at cloud commerce app Lucidworks in an interview with Retail TouchPoints.

Customer Data 282

Customer Data Customer Retail Consumer 282

Kissmetrics

MARCH 19, 2021

The baby boomer generation may seem like an afterthought when you put together the target audience for your paid marketing campaigns, but they still hold a lot of the country’s wealth and remain a key purchasing demographic. What is Different About the Baby Boomer Generation? Why You Should Target Baby Boomers Through Paid Ads.

Marketing 327

Marketing Technology Gifts Definition 327

Ecommerce Platforms

JANUARY 24, 2023

So if you're intrigued to find out what Yotpo offers, stick with us as we put this app under the microscope. It has offices in New York, Boston, Tel Aviv, and London and is used by a wide range of customers, including Moroccan Oil, Steve Madden, GoPro, Helly Hansen, and many more. That's enough preamble; let's dig in!

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Smile.io

DECEMBER 7, 2023

Once a loyalty program is launched, the work is far from over. It's imperative to continuously refine the program to ensure that you're maximizing the return on your invested time and resources. In essence, refining your loyalty program using CRO tools is not just beneficial—it's crucial to optimizing ROI.

Shopify 92

Shopify Customer Loyalty Blog Improvements 92

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? 17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative ideas. Want more proof?

Consumer 258

Consumer Merchant Services Social Media Technology 258