Groove

APRIL 4, 2024

We wanted the same question answered for our clients. Through our 15+ years in business, we have seen first hand that our client base wanted to see how they compared to their competition. For this exact reason, we worked with Databox to create public Shopify Benchmark groups. What Shopify Performance Metrics Do You Compare?

Shopify 150

Shopify Payment Services eCommerce Merchant Services 150

Retail TouchPoints

MARCH 7, 2023

Newsom’s March 6 tweet read: “California won’t be doing business with @walgreens — or any company that cowers to the extremists and puts women’s lives at risk. Once we are certified by the FDA, we will dispense this medication consistent with federal and state laws. We’re done.”

Operations 278

Operations Retail Customer Experience Customer 278

Forrester eCommerce

AUGUST 27, 2021

Get Ready To Work With TuringBots: The Time Is Now Enterprise TuringBots are an imaginary but realistic future we’re painting based on what we know today. To see our definition on TuringBots, read our first and second blog of this series. There is solid prior art proving it.

Webinar 276

Webinar Arts Definition Blog 276

Retail TouchPoints

JANUARY 22, 2024

I like to joke and say that we specialize in the areas of poo, periods, pee and snot,” said Andy Ford, Global Head of Product Design at Kimberly-Clark in an interview with Retail TouchPoints. Now, we’re starting to evolve to the point where we’re really understanding what journeys look like ,” Ford said. “Now,

Consumer 264

Consumer Customer Information Customer Experience 264

Kissmetrics

APRIL 19, 2021

Not because content is hard to write (worse case you can just hire a writer or agency ), but due to the fact that no one can guarantee that your blog post gets read or not. So, I thought it would be fun to analyze popular blog posts and see what common characteristics that they have. Here’s what we learned.

Blog 358

Blog SEO Games Article 358

Retail TouchPoints

NOVEMBER 17, 2023

The problem, of course, is that storing items so high up means it’s nearly impossible to read their labels, barcodes or QR codes, making it difficult to know not just what’s up there but whether it needs to be plucked down, and when.

Improvements 259

Improvements Fulfillment Operations Presentation 259

Retail TouchPoints

NOVEMBER 28, 2023

When PersonalizationMall.com made its debut in 1998, introducing what was at the time a revolutionary new business model — the ability to order personalized products online — it was staffed by a team of five and operated just three machines. It truly is a real-world Santa’s Workshop, although it didn’t reach its current scale overnight.

Workshop 275

Workshop Payment Services Gifts Technology 275

Retail TouchPoints

APRIL 7, 2023

“We believe, and we’ve seen this in economic uncertainties over time, that luxury tends to be very durable,” said Emily Essner, Chief Marketing Officer at Saks Fifth Avenue in an interview with Retail TouchPoints. It also, of course, has an impact on how we think about marketing to them.” They can last a long time.

Travel 264

Travel Social Media Marketing Fashion 264

Retail TouchPoints

OCTOBER 7, 2022

We see this [new integration] as a way to go a bit deeper with our most engaged readers.”. A pop-up PDP (Product Detail Page) opens where they can add items to their cart and then either return to reading or check out. “So One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site.

Merchant Services 278

Merchant Services Article Fulfillment eCommerce 278

Retail TouchPoints

JUNE 22, 2023

Read through any magazine or online publication and you’ll find a plethora of fascinating experiments, from pitting AI against nine-year-olds and seeing who could best master a game of Super Mario Bros. So what can AI teach us about the human mind at work? What do we know about the ways we behave when shopping?

Magazine 289

Magazine Clothing Games Consumer 289

Forrester eCommerce

AUGUST 21, 2019

By Will White and Ian Jacobs Chatbots — And Why They Can’t Read Your Mind Chatbots are cropping up everywhere, from customer service to internal help desks, but what makes them tick? When we interact with chatbots, we’re often coming in from the end-user side and confronting a chatbot window.

Customer 370

Customer Customer Experience Operations 370

Forrester eCommerce

FEBRUARY 8, 2019

If you are reading this for the snark and jokes, thank you. We are so sorry to disappoint you, because we’re not sure how to make corporate climate risks funny. What Is It? Instead, let’s have a sober discussion about climate risk, and you can leave the jokes in the comment section.¹ The Green New […].

Management 378

Management 378

Groove

APRIL 1, 2021

If you've experienced high bounce rates and low engagement, we encourage you to continue reading for some inspiration to get started and make changes. Just like how humans innately read from left to right, we also read from top to bottom. Web Design SEO: Rank On SERPs With These Design Tips. Conclusion.

Web Design 365

Web Design SEO Improvements Mobile 365

Retail TouchPoints

AUGUST 1, 2022

Now, the “ascendent platform of the decade” is encouraging its users to “take a break from watching” and instead engage in the centuries-old pastime of reading. The summer reading challenge, which is being spearheaded by a slate of TikTok’s top #BookTok influencers, will continue through Aug. The Back Story of #BookTok.

Books 278

Books Social Media eCommerce Recommendation 278

Retail TouchPoints

NOVEMBER 14, 2022

To create this new commerce experience, QReal developed all the product imagery in the app on spec (read: the featured brands didn’t pay a dime up front). Warehousing and payment systems is not what we’re interested in — we wanted to create an experience that can showcase the best of 3D modeling and AR try-on.

Multi-channel 340

Multi-channel Consumer Payment Services Social Media 340

ROI Revolution

MARCH 8, 2024

Read on for some of our top YouTube video SEO tips! Titles should make a user want to click on the video and be helpful to search engine spiders so they can easily understand what the video is about. AI tools can be helpful during this process, but the output still requires a human to read and edit. Ready, set, optimize!

SEO 147

SEO eCommerce Blog Channel 147

Retail TouchPoints

NOVEMBER 9, 2023

Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It We’ve gotten one out of every 100 of those people, and I think we can get one out of every 20.

Small Business Retail 299

Small Business Retail Books Shipping Costs eCommerce 299

Kissmetrics

NOVEMBER 15, 2021

As marketers, our job is to capitalize on what’s popular in the “here and now.” One great way to figure out what is popular is with Google Trends. You can then take what you’ve learned and apply it to any (and all) of your marketing strategies. What Is Google Trends? In comes Google Trends.

Marketing 335

Marketing eCommerce Social Media Cryptocurrencies 335

Retail TouchPoints

FEBRUARY 17, 2023

It seems like a marketing no-brainer, but “if you know what their motivations are and what their purchase criteria are, you can really get into their psyche,” she explained. Then we bring the entire marketing team in so that we can really gain an understanding of any changes that need to be made as a result of the business read.

Marketing 290

Marketing Customer Loyalty Omnichannel eCommerce 290

Retail TouchPoints

NOVEMBER 1, 2023

Retail TouchPoints (RTP): What are some of the biggest updates to this second edition of the book? There’s one specifically just about personalization; we talk about how you can monetize customer data, mainly through relationships with CPGs; and retail media, which are all part of the same thing.

Books 289

Books Omnichannel Payments Mobile 289

Groove

SEPTEMBER 5, 2023

So, what is it and why is it important? What's Visual Branding? Every little detail tells us a bit about the company and what they stand for. It's the first thing we see and feel when we visit a site. Before reading about a product or checking its price, we see the store's design.

eCommerce 195

eCommerce Social Media Arts Consumer Electronics 195

Kissmetrics

AUGUST 10, 2021

No matter how good a book is, no one will read it if it doesn’t have the right marketing. If you fail in your market research, then you may find you’re writing a book that nobody wants to read. No matter what you’re writing, it’s impossible to accommodate everyone. How often do they read? How many books do they read?

Books 308

Books Marketing Social Media Information 308

Kissmetrics

MARCH 30, 2021

I was reading an article from my buddy the other day and he had an interesting trend. Here’s the breakdown within the United States: How – 8.07% What – 3.4% None-the-less we were able to gather some interesting stats as we have data going back to 2017. Here’s what the question searches looked like in 2017.

SEO 358

SEO Games Blog Presentation 358

Kissmetrics

MAY 31, 2021

And what you’ll read next will probably come as a shock, as I don’t really view marketing in the same traditional way you read online. It’s a digital marketing agency where we help companies of all sizes grow. People don’t always “search” for what they are looking for. The way I strategize to grow my own company.

Marketing 363

Marketing Social Media SEO Channel 363

Forrester eCommerce

OCTOBER 20, 2020

Read what we predict for retail in 2021. In the wake of the pandemic's deluge of disruption, retailers, brand manufacturers, and ecosystem players such as mall operators are entirely rethinking their businesses, heralding much change ahead.

Operations 251

Operations Retail Supplies Consumer 251

Retail TouchPoints

NOVEMBER 10, 2023

Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place. Read on to learn: What is retail media? What is a retail media network? 10, 2023 What is retail media?

Retail 298

Retail Social Media Multi-channel Channel 298

Retail TouchPoints

OCTOBER 19, 2023

Once friends reply, the user can view the results to see what the collective sentiment was and read any commentary in the Amazon app. We’ll continue to test and learn as we introduce new ways for customers to turn product ideas and inspiration into packages on their doorsteps.” They also have the option to add commentary.

Social Media 278

Social Media Electronics Apparel Recommendation 278

Retail TouchPoints

DECEMBER 6, 2023

Image courtesy Mirakl “What really stood out to me in this year’s report is that there are more brands selling on more marketplaces,” said Ali. Now we’re starting to see that shift back. It’s so nice to me that we’ve finally gotten to a point where sellers have more control,” said Ali.

Merchant Services 278

Merchant Services eCommerce Operations Games 278

Retail TouchPoints

NOVEMBER 15, 2023

The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop.

Payment Services 278

Payment Services Retail Mobile Payments Recommendation 278

ROI Revolution

MARCH 6, 2024

We’ve put together a list of some of our favorite free SEO tools and resources that we use daily, and we think you’ll appreciate them, too. While including keywords in your pages will help Google understand what you offer, make sure you do it in a way that the people whom your business can help will find you.

SEO 148

SEO Document Recommendation Magento 148

Kissmetrics

MARCH 22, 2021

The two important things to remember for those that are trying to learn the basics are how a search engine spider works and how it figures out what content is relevant to your keywords you have chosen. And that’s what I am going to share today. What do you notice? The second tells you what the 4ps of marketing is.

Blog 363

Blog SEO B2B Marketing 363

FastSpring

MARCH 15, 2024

Jump to highlights. | Jump to transcript. | Jump to related reading. Todd said that “One thing that we found is that many marketplaces were not cannibalistic with our own direct-to-consumer channels. Very specifically, we recommend if you’re working on a game, as early as possible, establish a community on Discord.

Games 179

Games Marketing Events Merchant Services 179

Kissmetrics

JANUARY 12, 2021

You make your decisions based on what the data tells you. And if your rankings go down, well, you’ll have to look into what happened and why. And in Ubersuggest we provide those metrics such as backlinks count, newly found links, domain authority, estimated traffic, keyword volume, and even rankings. And that is the case.

Improvements 363

Improvements SEO Information Other 363

Retail TouchPoints

AUGUST 24, 2023

We don’t even see TikTok as a social platform anymore; we see this as an entertainment platform ,” added Parkhurst. It’s not Saturday morning cartoons; it’s not these huge, big-budget ads — but we can still create incredible content and connect with thousands, even millions of consumers through TikTok.”

Toys 244

Toys Games Merchant Services Fulfillment 244

Kissmetrics

NOVEMBER 9, 2020

Eye Tracking Shows We Must Avoid “Dead Weight” Visuals. While seemingly complicated at first glance, one of the fundamental lessons Fitts’s law communicates is that object “weight” (in the visual hierarchy) is a big determinant in what attracts eyes and mouse clicks.

Marketing 357

Marketing Article eCommerce Other 357

Retail TouchPoints

AUGUST 9, 2022

If a retail or restaurant manager is reading this and thinking about their own staff that will keep them up at night. RTP: What have been the ongoing impacts of the “Great Resignation” for retail? We all work so fast that we don’t always get a chance to memorialize conversations and write down what the process for something should be.

Retail 317

Retail Gifts Other Technology 317

FastSpring

MARCH 4, 2024

Working at FastSpring means having a true commitment to fostering a culture of recognition and appreciation, where we all feel valued and encouraged to contribute our best. We are incredibly proud to have Jon as part of our team and congratulate him on this well-deserved recognition. We really have each other’s backs.

Merchant Services 130

Merchant Services Definition Management Other 130