RTP blog

JANUARY 17, 2018

E-Commerce sales in the third quarter of 2017 only accounted for. More and more retailers are creating new kinds of shopping experiences — mostly by converging the physical space with digital tools and technologies — to win over customers.

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Mobile Retail eCommerce Shipping Costs 300

Dynamic Action

NOVEMBER 13, 2017

Below are excerpts from his interview with Experian for their article Expert insights on the state of retail in 2017 and beyond. Agile retailers and brands are serving customers with remarkable experiences in the store, online and through every interaction. What is retail’s reality? Ready for details?

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Retail TouchPoints

JULY 28, 2020

Data will come from the 6th edition of the Salesforce State of Marketing report, which surveyed nearly 7,000 global marketing executives. In the previous edition of the State of Marketing Report, the median number of customer data sources for marketers was projected to jump from 10 in 2017 to 15 in 2019 — a 50% increase in just two years.

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Webinar Consumer Marketing Consumer Goods 210

Kissmetrics

DECEMBER 31, 2021

Customer data is an integral part of personalized advertising, so start by collecting it. There are lots of ways to do this, but the most common ones involve data collection tools like G o ogle Analytics or Bing Webmaster. .” Use Customer Match to Target Specific Customers. Use Dynamic Search Ads.

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eCommerce Training Academy

MAY 20, 2017

In case you want to attend upcoming eCommerce events, make sure to check out my list of eCommerce Conferences in 2017. In order to achieve long-term success in eCommerce and be able to meet customer expectations both online and offline, you’ll need to turn vendors into partners. Turn Vendors Into Partners. See you next year!

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Events Books Social Media Accessories 48

Onilab User Guides

DECEMBER 21, 2018

Magento has been named a leader in the Forrester Wave: B2B Commerce Suites For Midsize Organizations, Q3 2017 [link] pic.twitter.com/dEaxKYI8Ga. — Magento (@magento) August 31, 2017. From the inside, they will attempt to steal your customers’ CC details. Make sure you update existing extensions to the latest version.

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Payment Services Merchant Services Payments Magento 45

Blue Acorn

JUNE 8, 2017

While many of the speakers and attendees at IRCE 2017 seem to acknowledge the importance of creating incredible in-person experiences, the focus is on the role of digital. I learned how Perry Ellis International uses Amazon as a treasure trove of data, and I got a course on data science from Land’s End. Let’s get you scanned!”.

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eCommerce Mobile Recommendation Technology 40

365 Retail

JUNE 9, 2023

To thrive in today’s fast-paced and dynamic retail environment, UK beauty retailers and CPGs must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. But one thing hasn’t changed: Customers still demand personalisation.

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Retail Customer Data Channel Social Media 86

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

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Supplies Payment Services Payments Document 298

Retail TouchPoints

OCTOBER 14, 2021

When Target discovered that cybercriminals had managed to infiltrate its corporate network, within weeks executives called in a third-party forensic team to investigate the cause of the breach, removed malware from its store registers, and then notified customers that their credit and debit card information may have been compromised.

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Retail BigCommerce Information Customer Data 182

Groove

JUNE 25, 2020

The BigCommerce & HubSpot Integration by Groove Commerce helps you automatically sync all customer and order data from BigCommerce with Hubspot's smart lists and reporting tools. Sync order data into deals, and sync customer data from orders into contacts. Most recent order total. Lifetime revenue.

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BigCommerce B2C B2B eCommerce 349

Optimizely

APRIL 27, 2017

Internet Retailer recently published an article called “The Knowledge Gap” in their April 2017 issue. The article discussed how today’s top retailers are able to deliver more personalized messaging and gain an edge over their competitors in terms of how they acquire, communicate with, and retain customers.

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Customer Internet Retail Article Customer Data 170

365 Retail

JUNE 9, 2023

To thrive in today’s fast-paced and dynamic retail environment, UK beauty retailers and CPGs must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. But one thing hasn’t changed: Customers still demand personalisation.

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Retail Customer Data Channel Social Media 52

Dynamic Action

FEBRUARY 14, 2018

The entire article highlights findings from the DynamicAction Retail Index: 2017 Year-in-Review and 2018 Outlook , an analysis of over £5.1 But despite smarter promotional strategies, promotional activity still eroded profit margins with a 5% increase in margin-reduction as a result of promotions in 2017 vs 2016.

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Internet Retail Shipping Costs Retail Customer 48

RTP blog

MAY 22, 2019

Many retailers already get this: “Software developer” was the third-most-common job in retail in 2017, rising from the eighth most common in 2013, according to LinkedIn data. It starts by looking at computer science and software engineering graduates, or recruiting those who are already employed at agencies.

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Retail Technology Travel Books 150

Optimizely

JUNE 28, 2018

retail sales in 2017 coming from online stores. Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order.

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eCommerce Marketing Multi-channel Payment Services 199

Retail TouchPoints

APRIL 6, 2021

A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. To pull this off successfully, there can be no silos of data, people, channels or processes. Returns in the retail industry have always posed a challenge. Done well, these touch points will drive higher revenue and retention.

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RTP blog

JULY 20, 2018

The global digital advertising market grew 21% to $88 billion in 2017, according to the IAB Internet Advertising Revenue Report , and Facebook and Google account for 90% of that growth. How can you instead draw high value customers through your door? On average, customers spend 3.3X

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Small Business Retail Gifts Merchant Services eCommerce 150

Optimizely

MAY 15, 2018

In this session, you can learn about the latest developments in social commerce, the technologies that underpin these advancements, and how you best take advantage of this to help improve your customer retention strategies, and expand your business. Wednesday: June 06. Break Point: The Reality of US Ecommerce Today. 10:30 AM – 11:00 AM.

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Internet Retail Magazine Customer Retention Online Retail 321

BigCommerce

FEBRUARY 13, 2018

2017 Instagram shoppable posts are introduced. 2017 Cyber Monday sales exceed $6.5B. 2017 – Shoppable Instagram is introduced. Instagram Shopping launched in 2017 first with ecommerce partner BigCommerce. 2017 – Cyber Monday sales exceed $6.5B. 2017 – Cyber Monday sales exceed $6.5B. is founded.

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eCommerce Payment Services Small Business Retail Shipping Costs 417

Optimizely

DECEMBER 21, 2017

billion Facebook Messenger users in April 2017 ), brands and retailers have started to use artificial intelligence to power chatbots that allow shoppers to interact with brands in a conversational and immediate way. By putting this all together, you can use the customer data you already have in a meaningful way.

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Customer Loyalty Improvements Customer Merchant Services 191

Kissmetrics

JUNE 14, 2017

. — Old Navy Official (@OldNavy) May 19, 2017. Analyze Your Customer Data. Too many marketers rely on guesswork when it comes to their customers’ behaviors. Customer data is a solution to understanding your audience’s habits. Strive to boost customer engagement on all your channels.

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GetElastic

FEBRUARY 12, 2019

Such complexity places a lot of demand on their backend systems; in addition to ongoing challenges to analyze and leverage their product and customer data – Johnstone Supply realized it was time to reevaluate their existing commerce and customer experience technology stack. Exactly what Johnstone was looking for!

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eCommerce Platforms Seminar eCommerce Marketing 112

Smile.io

APRIL 12, 2024

  What the original integration made possible Starting in 2017, the Smile.io Permit the customer data sync.  It was time to elevate the integration between Smile.io and Klaviyo to create an even better loyalty and marketing automation experience.  to Klaviyo from the Smile.io

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Events Customer Loyalty Reference Shopify 83

Optimizely

AUGUST 28, 2020

In 2017, about 1.67 Getting started with Zaius’ SMS and MMS solution is incredibly fast and easy because all your customer data is already available in your account. It’s no surprise that an increasing number of brands are incorporating this channel into their marketing strategy. trillion by 2023.

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Social Media Subscription Channel Shipping Costs 195

Optimizely

JANUARY 30, 2018

But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. The customer journey today is incredibly complex, with consumers hopping from one channel to another in a tangled web until they finally reach the checkout.

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Omnichannel eCommerce Marketing Marketing eCommerce 191

BigCommerce

SEPTEMBER 6, 2018

But this still doesn’t account for the significant lift in customer service volume during the holiday season. According to Accenture, 66% of customers change their loyalty when they face bad customer service. The Economist measured that 47% of customers want fast replies to their questions, issues, and feedback.

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Payment Services Merchant Services Live Chat Customer 288

GetElastic

APRIL 27, 2022

First software ate the world, then a16z’s Martin Casada highlighted in 2017 that world is now available through an API. This adds latency and degrades performance, where Elastic Path Commerce Cloud allows you to call your APIs directly by combining related data into a single call.

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Demo Books Information Presentation 148

RTP blog

MARCH 19, 2018

The practice saw a slight decline in 2017, as retailers quite rightly approached with caution due to consumers often being critical of the approach. Hill currently leads the retail solutions division for Kx, driving forward the innovative use of technology to help retailers gain a competitive advantage from their data.

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Consumer Retail Multi-channel Toys 150

BigCommerce

OCTOBER 20, 2017

Just by the end of 2017, Forrester expects B2B ecommerce to reach $889 billion and represent 11% of total B2B sales in the U.S. Freund Container’s B2B ecommerce strategy taps into the power of customer data to better serve their existing B2B customers and gain net new. B2B ecommerce will reach $1.2 Recommended Posts.

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B2B eCommerce Payment Services Multi-channel 251

BigCommerce

SEPTEMBER 28, 2017

Earlier this year, Michael Mandel from Progressive Policy published a piece about the growth of ecommerce sector jobs based on the latest data from the Bureau of Labor Statistics. From 2007 to 2017, the ecommerce sector has created roughly 397,000 new jobs in the United States. And Gillian’s team agrees.

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RTP blog

APRIL 16, 2018

Done properly, this approach should result in better conversion rates than campaigns based on less specific data. Make Trusted Customers More Valuable Consumers now “ want what they want when they want it ,” as the National Retail Federation’s latest report shows.

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Shipping Costs Merchant Services Customer eCommerce 150

ROI Revolution

MARCH 1, 2018

From the overhaul of standard text ads to an entirely new AdWords user interface , 2017 saw some dramatic changes in paid search marketing. For the first time ever, overall mobile paid search clicks have surpassed desktop based on our client data. Maintaining Mobile Momentum. The year of mobile has come and gone.

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Search Marketing Marketing Mobile Article 60

Liveintent

NOVEMBER 8, 2018

billion in 2017, making significant changes to the grocery chain in an effort to combine ecommerce and in-store shopping. It’s a bright future too – one that provides unprecedented opportunities to collect customer data, build cross-platform buyer journeys, and reach consumers right when they’re about to make a purchase decision.

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Retail Payments Clothing Toys 63

Kissmetrics

MARCH 23, 2018

Use customer data to inform your business. Amazon collects data on every single customer of their 300 million customers. They do this to inform a lot of their marketing strategies and determine how to best serve their customers in other ways. Kindle book recommendations based on data from Goodreads.

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eCommerce Shipping Costs Subscription Payment Services 210

Steve Dennis

OCTOBER 27, 2021

I first wrote about Local for Forbes back in 2017. Instead, these disruptive brands understand that physical stores can serve diverse purposes—as a brand billboard, a product showroom, an omni-service center for product returns and exchanges, a customer data factory and more. Nordstrom Local.

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Department Stores Retail Multi-channel eCommerce 109

Optimizely

APRIL 5, 2018

There were 21 retail bankruptcies in 2017 alone — dubbed the “retail apocalypse” — and there doesn’t seem to be a turnaround in sight. For example, you now have their email address, online shopping behavior, and more customer data, so you can talk to them directly via marketing messages through email, social media, and more.

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B2C Consumer Shipping Costs Supplies 170