Steve Dennis

APRIL 3, 2020

The following is excerpted from my forthcoming book Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption , which will be published by LifeTree Media on April 14th. Under CEO Terry Lundgren, Macy’s embarked on a number of major multi-year initiatives to become more customer relevant.

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RTP blog

APRIL 22, 2019

The path to purchase has become a complex fusion of multiple channels and devices, and many stores are struggling to keep up. Instacart will be snatched up by a big box retailer or major grocer In December 2017, online delivery service Shipt was acquired by Target for $550 million. As of August 2018, several major U.S. Two major U.S.

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ChannelAdvisor

DECEMBER 6, 2017

One report that caught our attention is E-Commerce KPI Benchmarks 2017 from Wolfgang Digital. Bottom line: It’s important to benchmark your traffic across all digital marketing channels — from Google Shopping and AdWords to Amazon advertising. More than half ( 55% ) start with Amazon, and many turn to comparison shopping engines.

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eCommerce Marketing Multi-channel Comparison Shopping 49

ChannelAdvisor

DECEMBER 6, 2017

One report that caught our attention is E-Commerce KPI Benchmarks 2017 from Wolfgang Digital. Bottom line: It’s important to benchmark your traffic across all digital marketing channels — from Google Shopping and AdWords to Amazon advertising. More than half ( 55% ) start with Amazon, and many turn to comparison shopping engines.

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Ecommerce Platforms

JUNE 22, 2023

Pros and Cons Website and Store Building Marketing and Customer Engagement Store, Inventory, and Order Management Pricing Customer Support and Integrations Shopify or Shoplazza: Which is Best? It launched in Canada in 2017, with a focus on making store setup simple for business leaders. In this article: What is Shopify?

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Wiser

OCTOBER 2, 2018

According to Adobe Analytics, more than $5 billion was spent online alone on Black Friday 2017. Outside of specific products, winners were mobile shopping, which drove 46 percent of traffic during the 2017 holiday season, and online shopping in general, as 61 percent of purchases were completed via a desktop computer. .

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Kissmetrics

JULY 18, 2017

Now, just four years later, it’s the only baby and children’s clothing online store that was picked to be a part of Facebook’s 2017 U.S. Multi-Channel Expansion. You guessed it– when they started to give customers more ways to buy. “We We’ve given our customers nearly every conceivable way to buy from us.

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OrderDynamics

FEBRUARY 14, 2019

The UK Continues to be Omni-channel Royalty for a Succession of Reasons. OrderDynamics’ Omni-2000 research reviews 2000+ global retailers to discover the shopper’s view of retail’s omni-channel offerings. The global report gives us an overall view of the state of omni-channel. Omni-2000: UK Report .

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ESW

JANUARY 20, 2020

Whether you are a DTC brand or a multi-channel retailer, QR codes present a huge opportunity. billion QR codes will be accessed through mobile devices by 2022. This is a fourfold increase in the 2017 prediction as a result of Apple’s decision to integrate QR code reading into the iOS 11 update. If ordered before 2 p.m.,

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Steve Dennis

JANUARY 9, 2018

2017 was one of the most transformative years for the retail industry that I can remember. A lot of stores closed in 2017. We can also expect to see more small format stores as a way to cost effectively extend customer reach and further penetrate key customer segments. Physical retail isn’t dead.

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Payoneer

AUGUST 30, 2018

The following is a review of key stats from Black Friday and Cyber Monday, 2017, with takeaways for eSellers planning ahead for next year’s biggest shopping days! Amazon accounted for nearly one-third of Cyber Monday sales this year, showing its viability to eSellers that offer third-party goods to customers. Conclusions.

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Ecommerce Platforms

SEPTEMBER 6, 2018

A certain Michael based in the UK simply used a telephone line to connect a multi-user transaction processor computer to his television and boom! By 2014, for instance, 55% of businesses on the web had already optimized their sites for mobile. Third-party services that are specially optimized for their respective channels.

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Retalon

JULY 4, 2018

So how can retailers reconnect with their customers? We’ll focus on how Retalon predictive analytics can convert data to tangible actions, building a consistent experience for your customers, and stay agile and flexible enough for such a dynamic reality in multi-channel retailing. This is a common mistake.

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BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal.

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OrderDynamics

JULY 11, 2017

Forbes magazine recently published an article charting the number of retail store closures in the January to March period for 2017. But, where does omni-channel / unified commerce play into it all for the traditional bricks-and-mortar retailer during this “Retail Armageddon?” It is a time of change in our retail industry.

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Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Who are Revel's Customers? A Brief Background. It has the lot! .

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OrderDynamics

MARCH 20, 2018

Don’t hyper-customized solutions for a particular retail situation – otherwise it loses is value to the greater company. His startup idea looked at how to provide customers with customized muesli – breakfast cereal. Rather than merely taking the mix given at grocery, they focused on providing customers with a custom experience.

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Multi-channel Customer Experience Shipping Costs Mobile 57

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. Training your customers to use the new B2B tools is important for adoption.

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BigCommerce

OCTOBER 10, 2017

But with so much going on, it can seem like the days are just dropping away — and taking your customers with them. It isn’t something you can do on Amazon : Even if you can make millions there, you can’t market to previous customers through email. 90% more orders on your customer reactivation. And those concerns are valid.

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Shipping Costs X-cart Marketing BigCommerce 407

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Let me give you an example: 2017 has been the year of Facebook Advertising. Community Building, Customer Engagement & CRM. Mobile Optimization. Omni-Channel Management.

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eCommerce Shipping Costs Social Media BigCommerce 419

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

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Demac Media

SEPTEMBER 12, 2017

You might be putting your company and your customers at risk through your marketing practices. We posted a reality check on the Demac blog about CASL – Canada’s Anti Spam Legislation – coming into full effect on July 1st 2017. By not being CASL compliant you’re putting your customers and your business at risk.

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Marketing Telecommunications Multi-channel Mobile 43

eCommerce CEO

JANUARY 30, 2019

A good mobile UX and design. An array of modern and mobile friendly templates. It’s better for small/simple stores like a local cake shop that wants to allow local customers place orders online. You’d be better off with BigCommerce, Shopify, or WooCommerce, especially if you sell products on multiple channels.

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Shipping Costs eCommerce Volusion Drop Ship 49

Ecommerce Platforms

APRIL 28, 2018

on non-mobile devices. DSIM, 2017). Wordstream, 2017). Wordstream, 2017). Wordstream, 2017). Wordstream, 2017). Smartinsights, 2017). CMS Connected, 2017). Total average ecommerce spend per customer over the course of the year is estimated to be $1,800 in the US and 1,600 in the UK.

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eCommerce CEO

MAY 18, 2019

from $408 billion in 2017 to more than $706 billion by 2022. The market keeps changing because of customers’ tastes and environment. By 2024, it should be almost double the value of 2017. billion that was recorded in 2017. Custom Wholesale. There’s regular wholesale; then there’s custom wholesale.

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Clothing Fashion Shipping Costs Apparel 101

Retalon

DECEMBER 22, 2014

Regarding omni-channel fulfillment, how does predictive analytics help retailers take action on the data and deliver better results? Retailers have been operating in a multi-channel environment for a long time. Customer Expectations & Power: The reality is that customers have a lot more power now.

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Channel eCommerce Retail Multi-channel 32

Retalon

DECEMBER 22, 2014

Regarding omni-channel fulfillment, how does predictive analytics help retailers take action on the data and deliver better results? Retailers have been operating in a multi-channel environment for a long time. Customer Expectations & Power: The reality is that customers have a lot more power now.

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Channel eCommerce Retail Multi-channel 32

BigCommerce

DECEMBER 13, 2017

I’ve used the customer search term “Dr tobias multivitamin” and you can see there are 3 results: When I simply add my name “Bryan” to the search, there are no results because Dr. Tobias doesn’t have my name anywhere in their product listing – which is nice to know, I guess. Let me show you an example below. What does that tell you?

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SEO Merchant Services Document Recommendation 209

ROI Revolution

MAY 6, 2021

Of course mobile, social and physical commerce aren’t too far behind on the priority list. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Unified In-Store and Mobile Experiences.

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ChannelAdvisor

MAY 25, 2017

Successful digital marketers have always utilized data to drive decisions, of course, but Google’s new updates will allow for more effective ways to reach your target consumers and measure success in today’s multichannel, multi-device world. The post The Future of Marketing: Google Marketing Next 2017 appeared first on Channel Advisor.

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Marketing Multi-channel Multichannel Events 79

eCommerce CEO

JANUARY 29, 2019

Excels with multi-channel selling. The last thing I want is for you to customize your ecommerce site and load up your products only to have it running super slow. Mobile PageSpeed, Mobile UX and Mobile Friendliness From Google using URL Profiler. Excels with multi-channel selling. Features 3.9

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eCommerce Platforms eCommerce Shipping Costs 3dcart 111

Optimizely

JANUARY 30, 2018

But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. A study from IDC also showed that consumers who shop on multiple channels have a 30% higher lifetime value. If it wasn’t hard, everyone would already be doing it.

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Omnichannel eCommerce Marketing Marketing eCommerce 191

BigCommerce

OCTOBER 26, 2017

Store sells and acts on the behalf of a multi-brand marketplace (service class trademark) owned by the merchant opening the store . While marketplaces have dominated in China to-date, the rise of mobile commerce has accelerated with the adoption and penetration of social commerce platforms like WeChat. . Chinese mobile phone number.

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Merchant Services eCommerce Shipping Costs Payment Services 218

Ecommerce Platforms

JUNE 2, 2020

Success in ecommerce ultimately boils down to how you run your business and the corresponding customer support framework.”. SquareSpace vs Shopify: Mobile Apps. Shopify vs Squarespace: Customer Support. The business operation methodology and customer support framework are both extremely important. Who is Shopify Best For?

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eCommerce Platforms Shopify Payment Services eCommerce 193

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. She receives hundreds and hundreds of letters thanking her for taking her products the final mile –– that is, for styling them and allowing customers to purchase entire outfits. Talk to influencers and experts.

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Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

OCTOBER 15, 2018

trillion from online sales in 2017, B2B outdid it by not 100% or 200%- but a solid 234.78%. B2B ecommerce in 2017 had grown to a value of $7.7 They found out that this group of customers were hungry for the same system capabilities as B2C users, but were stuck with options that seemingly only favored the latter. In the U.S.

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eCommerce Platforms B2B Payment Services Merchant Services 142

Ecommerce Platforms

AUGUST 28, 2019

PinnacleCart has got some powerful tools to heighten your customers' shopping experience. The acute rivalry between 3rd party sales channels can't go unnoticed. Editor's note: This post was originally published on January 12, 2017 and has completely revamped and updated for accuracy and comprehensiveness. What is PinnacleCart?

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Merchant Services eCommerce Payment Services Pinnacle Cart 138