Retail 2008 To 2018: A Decade Of Revolutionizing The ‘How’ Of Customer Engagement
RTP blog
DECEMBER 19, 2017
We’re still focused on tracking the customer journey, personalizing the experience for the latest new generation of shoppers, and figuring out how to collect and analyze all the data we receive. The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.
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