Salsify

MARCH 23, 2017

No matter the vertical, those of us working in commerce are navigating tech disruptions, growing consumer demands, new policy and regulation speculations, and a sluggish outlook for US retail sales.

Events 60

Events Consumer Other Retail 60

BigCommerce

NOVEMBER 13, 2017

Year founded: 2017. And most retailers make women contend with onerous return policies when a swimsuit inevitably doesn’t fit. By offering a customer-centric home try-on approach thoughtfully designed for the modern shopper, we had a huge first season in business, which was Summer 2017. Business stats. Founder: Melanie Travis.

BigCommerce 218

BigCommerce Jewelry Apparel eCommerce 218

BigCommerce

DECEMBER 1, 2017

A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. Refund & Return Policy Template.

Shipping Costs 419

Shipping Costs eCommerce Merchant Services Shipping 419

RTP blog

MAY 30, 2018

Debbie Hauss, Editor-in-Chief: The fact is, retail returns total approximately $351 billion annually — 10% of total revenue — and 5% of that total is estimated to be fraudulent, according to the National Retail Federation’s 2017 Organized Retail Crime Survey. But the question is, is Amazon doing it right?

Shipping Costs 150

Shipping Costs eCommerce Social Media Article 150

ChannelAdvisor

AUGUST 2, 2017

While we could go on and on with key takeaways from this year’s eBay Open, here are our top five: 66% of all buyers review return policies before making a purchase. Lastly, search. 80% of all shopping sessions start with search. Summing It All Up. We encourage you to offer at least 30-day, free returns. 60-day is even better!

Shipping Costs 60

Shipping Costs eCommerce Workshop Mobile 60

Retail TouchPoints

NOVEMBER 4, 2022

I started doing it back in 2017, when I would just buy great bags for my sister on The RealReal.”. Additionally, good returns policies and guaranteed delivery dates are vital for driving sales during the time-sensitive holiday season. Resale Thrives in Tough Economic Times. Gifting Makes Authenticity Even More Important.

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Gifts Supplies Retail Events 240

Retail TouchPoints

OCTOBER 18, 2022

billion gallons of water saved by jeans factories since 2017; People: More than $46 million donated to charitable organizations championing mental health, youth empowerment, education and the environment since 2012; and Practices: 88% of AEO’s Board of Directors are unaffiliated with the company (i.e.

Consumer 257

Consumer Operations Improvements Retail 257

Kissmetrics

SEPTEMBER 13, 2021

Google’s Policy on Interstitial Popups. Google’s interstitial policy now ensures that users can read website content without barriers. As of 2017, Google introduced new rules that meant popup ads should not cover up content on mobile webpages. If you’ve found the perfect tool for your site today – great!

Marketing 263

Marketing Subscription Article Mobile 263

retailnext

NOVEMBER 6, 2019

In 2017, total merchandise returns cost U.S. As a business, it is important to strike a balance between being customer-driven through the return and refund experience, and managing the costs of the policies and processes. by Housecall Pro , learn about about the benefits and implications of a return and refund policy.

Retail 40

Retail Supplies Management Customer 40

Dynamic Action

JUNE 20, 2023

MANGO’s growth has been supported by its focus on using data to determine the right products for each market as well as guide its pricing policies and discounting decisions. MANGO partnered with EDITED in 2017 to keep track of all of the different brands and retailers in its markets around the globe.

Marketing 62

Marketing Presentation Events Retail 62

ChannelAdvisor

DECEMBER 14, 2017

This blog post is part of our 2017 Holiday Planning series. Did you know that 75% percent of holiday shoppers check return policies before making a purchase? When selling on marketplaces, the peak holiday season is a time to be on the lookout for any changes to policies — such as recent ones at Amazon and eBay.

Consumer 49

Consumer eCommerce Shipping Point of Sale 49

Retail TouchPoints

NOVEMBER 7, 2022

The brand and its founder Gregg Renfrew have also become known for their advocacy work, pushing for policy change at the state and federal levels to better protect consumers. I actually started using Beautycounter as a customer in 2017, and the reason was because it performed and it was safe.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

TradeGecko

APRIL 17, 2019

In 2017 and 2018, more than half of all retail sale growth was in eCommerce sales. These companies are continuing to expand their offerings with competitive prices, lightning-fast shipping, and a flexible returns policy, and customers have become accustomed to free shipping with short turnarounds (often one to two days).

Shipping Costs 60

Shipping Costs Shipping eCommerce Online Retail 60

TradeGecko

APRIL 17, 2019

In 2017 and 2018, more than half of all retail sale growth was in eCommerce sales. These companies are continuing to expand their offerings with competitive prices, lightning-fast shipping, and a flexible returns policy, and customers have become accustomed to free shipping with short turnarounds (often one to two days).

Shipping Costs 60

Shipping Costs Shipping eCommerce Online Retail 60

GetElastic

JULY 25, 2019

It’s approaching two years since Amazon’s patented one-click checkout feature expired on September 11, 2017, granting license-and-lawsuit free use for online merchants. You’ll likely need to modify internal policies and processes, for example holding orders for X amount of time for modifications or combined shipping.

Merchant Services 157

Merchant Services Payment Services X-cart Shipping Costs 157

365 Retail

JUNE 8, 2022

of global sales in 2017, to 21% in 2022. Hundreds of millions of pounds are forfeited annually by retailers forced to cover the costs of refunding stolen goods or items that do not meet the returns policy. . The pandemic has not been kind to many things, but to ecommerce, it’s been an unprecedented period of success.

Customer 52

Customer eCommerce Channel Supplies 52

Retail TouchPoints

JANUARY 8, 2021

More than half of Americans want to continue working remotely, which has encouraged 21 major companies, including Google, Uber, American Express and Airbnb to extend their work-from-home policies , according to Business Insider.

Mobile 278

Mobile Consumer Games Customer 278

ChannelAdvisor

OCTOBER 18, 2017

This blog post is part of our 2017 Holiday Planning series. Review your shipping and return policies. Make your policies are up-to-date and easy to understand. Conduct internal training to make sure everyone is aware of your policies. Transparency is key. Respond to customer queries within 24 hours.

Customer 51

Customer eCommerce Blog Fulfillment 51

365 Retail

JULY 9, 2021

America – where the group launched in late 2017 – is set to account for up to 48% of revenues, up from a third currently. On the group’s mask policy once restrictions lift, he said the group will not insist that customers or staff wear them. Details of the expansion plans came as the firm reported annual profits soaring to £63.7

Travel 83

Travel Customer Retail Marketing 83

BigCommerce

AUGUST 17, 2018

Come up with an ironclad shipping and refund policy. One way to build trust between you and your shoppers is by being upfront about your shipping and refund policies. Create a webpage highlighting your shipping and return policies, as well as any other important information the customer should know.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

ChannelAdvisor

NOVEMBER 8, 2017

This blog post is part of our 2017 Holiday Planning series. Did you know that three of every four holiday shoppers checked return policies before committing to buy something last holiday season? It may not be fun, but there’s no way around it: return policies are a crucial component in holiday purchases.

Shipping Costs 71

Shipping Costs Shipping Labels Fulfillment Shipping 71

BigCommerce

JULY 19, 2018

In 2017, online sales of beer, liquor, and wine increased by more than ? billion in 2017. Once approved, you must include the following in each listing: A link to eBay’s Alcohol policy. Your shipping policy, including which states you can ship to as well as any shipment restrictions. year-over-year (YoY). YoY increase.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

GetElastic

AUGUST 26, 2019

Buyer’s remorse is a common trigger, as is confusion regarding the merchant’s policies or procedures. In fact, nearly half of all chargebacks filed in 2017 occurred in the first three month of the year. Today, chargebacks are often abused by cardholders engaged in a practice called “ friendly fraud ”.

Merchant Services 144

Merchant Services Management Payment Services Payments 144

Store Growers

NOVEMBER 2, 2022

The concept of a “similar” customer was first introduced by Facebook back in 2013 (while Google followed suit in 2017). There are two cases in which user data will not be used to create Similar Audiences: when putting a user in a Similar audience violates Google’s personal advertising policies and if the user has disabled personalized ads.

X-cart 103

X-cart Article Other Social Media 103

365 Retail

OCTOBER 5, 2023

The company, whose technology enables online retailers to access and complete frictionless, end-to-end fulfilment operations, is on the cusp of introducing a comprehensive returns policy, personalised courier notifications and the promise of personalised inserts in packages to its already considerable roster.

Merchant Services 57

Merchant Services Shipping Costs Fulfillment Operations 57

Klaviyo

OCTOBER 11, 2017

Because according to a 2017 benchmark report , companies with an average order size of $100 to $200 had an average revenue per recipient of $.84. We took a look at all our win-back emails sent in Q2 of 2017 and analyzed them to see what the best performing win-back campaigns were doing. Why do I say that? I’m here to help.

Electronics 106

Electronics Clothing Subscription Customer 106

Ecommerce Platforms

JULY 29, 2020

The retail side of ecommerce is worth more than $220 billion, and is expected to grow to $370 billion by 2017. Know the return policy. Create your return policy. Once you know how your suppliers handle returns, you can make sure that you have a policy that matches theirs. Chapter #2: Pros and cons of dropshipping.

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Drop Ship Shipping Costs Shipping Definition 253

FastSpring

FEBRUARY 22, 2019

I’m responsible for our company’s strategic human resource (HR) planning and directing all people functions in accordance with policies, practices, and trends within the tech industry. A: There were several things that inspired me to join FastSpring in 2017. A: I’m the VP of People & Culture at FastSpring. The executive team.

Operations 113

Operations Management Document eCommerce Platforms 113

Ecommerce Platforms

JUNE 17, 2019

As per BigCommerce’s 2017 survey, shipping price and speed are two of the top three most influential factors driving customer purchases. Shipping Policy: Methods of Shipping and Pricing Strategies. Why should you care about ecommerce shipping ? To execute this successfully you’ll need a good international carrier.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

ChannelAdvisor

OCTOBER 11, 2019

Important considerations for third-party sellers: UntilGone is looking for retailers and brands with deep inventory and competitive pricing—ideally sellers who do not have to abide by MAP policies. Launched in 2017, MassGenie is the only e-commerce marketplace that crowdsources deals. MassGenie .

Beauty and Health 55

Beauty and Health eCommerce Consumer Electronics Webinar 55

ESW

SEPTEMBER 3, 2018

Be specific in your privacy policy about how the data you collect informs your marketing (more on that in a moment). Draft a New, Customer-Friendly Privacy Policy. Conner Forrest at TechRepublic reports that nearly half of respondents to a 2017 consumer survey said they don’t trust online shopping at all.

Customer Data 84

Customer Data eCommerce Customer Consumer 84

Retail TouchPoints

DECEMBER 11, 2020

It’s true that when they got into it [with Amazon’s 2017 purchase of Whole Foods ], it looked weird. That’s not to say Amazon doesn’t face challenges — not least of which is that the company’s pure retail operations (as opposed to its Marketplace, which produces better margins) are still losing money despite the company’s best efforts.

Shipping Costs 234

Shipping Costs Books Fulfillment eCommerce 234

Inflow Insights

MAY 22, 2018

In October of 2017, Crate and Barrel announced a partnership with Reese Witherspoon, including selling the celebrity’s lifestyle and fashion brand Draper James. Starting in March of 2017 , Facebook simplified its policy guidelines to allow companies to publish branded content more easily.

eCommerce 140

eCommerce Social Media Events Marketing 140

Korona

JULY 5, 2022

In an effort to make the industry fairer (especially considering how disproportionately the War on Drugs affected African American individuals), some states and locales have introduced social equity programs into their marijuana policies. But what do these policies actually do? How do they help? Social Equity Success Stories.

POS 52

POS Reference Operations Other 52

Korona

JULY 5, 2022

In an effort to make the industry more fair (especially considering how disproportionately the War on Drugs affected African American individuals), some states and locales have introduced social equity programs into their marijuana policy. But what do these policies actually do? How do they help? Social Equity Success Stories.

POS 52

POS Reference Operations Other 52

SellBrite

APRIL 6, 2021

Launched in 2017, the platform allows sellers to create personalized websites hosted by Etsy, making it easy for any seller to have their own website. These are known as Pattern-only listings and do not have to meet Etsy’s policies about handmade or vintage products. Offers similar functions to a normal site.

Payment Services 116

Payment Services WooCommerce Shipping Costs Shipping Labels 116

ESW

JULY 13, 2020

A 2017 Glassdoor study found retail had the biggest share of all industries’ software jobs, with software job postings up by 7.5% In response, the NRF Foundation launched RISE Up in 2017 to help retail workers prepare for the future. In the decade ending in the third quarter of 2017, a total of 528,000 jobs were created.

eCommerce 78

eCommerce Retail Fulfillment Sporting Goods 78