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Top Omnichannel Survey Takeaways: RTP Editors Weigh In

RTP blog

However, the word still conveys an important truth: retailers must take every action possible to maximize customer engagement opportunities across both traditional and emerging channels. The survey showed a 32 percentage point rise in 2018, reaching 84% of total respondents.

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The Ultimate Guide to eBay Feedback

SellBrite

In 2018, a study by Power Reviews reported that 26% “consult reviews for every purchase they make online. Customers who are happy with your service can directly affect your profit margins, as research from Bain & Company shows. You can read more about offering great customer service on our blog.

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Revel POS System: An Honest Review

Ecommerce Platforms

From the convenience of one dashboard, it integrates point-of-sale (POS) functionality with customer channels and operations. Revel states that it can bring: “A dded value to your business, from generating more revenue, to improving efficiencies, to delighting your customers.” . Who's Revel POS? You'll also see order tallies.

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5 Tips for Improving Your Omnichannel Customer Experience

Kibo

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Claim your copy so you can profit off of this channel’s meteoric rise. billion in 2018. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. 65% express the need for more frequent communication with customers.

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Digital emerged more than ever as a channel for consumers looking for home products. Consumers spent nearly 8 hours online per day – up over an hour from the year before and 90 minutes from 2018. billion in 2018.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [July 2021]

ROI Revolution

Claim your copy so you can profit off of this channel’s meteoric rise. billion in 2018. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. 65% express the need for more frequent communication with customers.

eCommerce 148