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As Zulily Folds, Retailer Points the Finger at Amazon

Retail TouchPoints

Online retailer Zulily , once a Silicon Valley darling, has begun the process of winding down its business, with court filings indicating plans to close its Seattle headquarters as well as warehouses in Nevada and Ohio and a liquidation sale underway online.

Retail 260
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For the Holidays, a Reliable and Seamless Shopping Experience is Supported by Observability

Retail TouchPoints

Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7

eCommerce 314
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Retail Media will add Fuel to the Fire for M&A in AdTech

Retail TouchPoints

To compete with Amazon, retailers need ad technologies that shore up their data capabilities and its ultimate usability. For online retailers, the question is whether to own or rent retail media technology. So far, the ad industry is betting that online retailers will rent. M&A, past and future.

Retail 272
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Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed

Retail TouchPoints

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. from a high of 20% in 2019 as consumers spread their spending throughout the holiday season, according to Adobe. Prepare for a Slow Start to 2023.

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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. augmented reality) to fully virtual (e.g. virtual reality).

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil.

Payments 287
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November 2020 COVID-19 + Ecommerce Update

ROI Revolution

trillion in 2019 to $1.3 trillion in 2020, with B2B marketplace gross merchandise volume growing from $16.58B in 2018 to $22.56B in 2019 to $31.19B in 2020. Amazon is of course emerging as a dominant force in this arena, set to top $52B in gross merchandise volume by 2023. In 2019, time spent with social networks fell by 1.3%.