Retail TouchPoints

JULY 28, 2020

Data will come from the 6th edition of the Salesforce State of Marketing report, which surveyed nearly 7,000 global marketing executives. In the previous edition of the State of Marketing Report, the median number of customer data sources for marketers was projected to jump from 10 in 2017 to 15 in 2019 — a 50% increase in just two years.

Webinar 274

Webinar Consumer Marketing Consumer Goods 274

A Better Lemonade Stand

JANUARY 20, 2020

The post Ecommerce & Entrepreneurial Insights: Audience Survey Results for 2019 appeared first on A Better Lemonade Stand.

eCommerce 89

eCommerce 89

Retail TouchPoints

OCTOBER 28, 2020

The survey, which polled 1,000 U.S. The survey also supported how the pandemic has expedited the shift to online shopping: 44% of consumers have increased their online shopping; 8%. After a year of disappointing numbers, there may be hope around the corner. consumers in late July (as well as 391.

Consumer 205

Consumer B2C B2B Mobile 205

Ecommerce Platforms

JANUARY 4, 2019

Prepare for the exciting future of ecommerce by implementing the emerging trends of 2019. In 2019, robots will invade ecommerce stores. In a survey of 500 B2B organizations, BigCommerce found that 80 percent accepted orders and payment via their website, further proving the growth of ecommerce in B2B industries moving forward.

eCommerce 223

eCommerce Payment Services B2B BigCommerce 223

Forrester eCommerce

NOVEMBER 8, 2018

In a Forrester survey, 46% of companies said sales and marketing are leading the investment in and adoption of […]. For some time, the burning question has been: Will robots replace humans?

Customer 406

Customer Marketing Customer Experience 406

Retail TouchPoints

JUNE 15, 2020

Consumer Pulse Survey conducted during the first week of June. When the Centers for Disease Control and Prevention (CDC) surveyed more than 4,000 U.S. While total retail sales are not expected to climb back up to the 2019 level until 2022, brick-and-mortar retail could take up to five years to return to pre-pandemic sales levels.

eCommerce 170

eCommerce Consumer Retail Payment Services 170

Optimizely

FEBRUARY 28, 2019

While it’s assumed that marketers have to own their role as technology experts, these survey responses solidify just how much tech has become central to marketers’ daily jobs. The post INFOGRAPHIC: How Marketers Plan to Analyze, Buy, and Use Tech in 2019 appeared first on Zaius.

B2C 207

B2C Marketing Technology Games 207

Forrester eCommerce

FEBRUARY 22, 2021

This market has undergone a radical transformation in the last 12 months, as our Forrester Analytics Business Technographics® Security Survey, 2020 shows that clients have increased their use of consultants over 2019, by 4 %. They need […].

Marketing 323

Marketing Customer 323

Forrester eCommerce

FEBRUARY 3, 2020

That’s the percentage of design professionals who say their company now uses a design system according to our 2019 State Of Design Team’s survey. Fifty percent. And a whopping 74% of those companies say they use a design system more than two years ago. Over a third even have dedicated roles or teams to support […].

Customer Experience 383

Customer Experience Customer 383

Forrester eCommerce

FEBRUARY 26, 2020

Forrester’s 2019 Services Survey revealed that working with services providers to accelerate transformation is the top transformation action they’re taking this year. Cliché, but true: digital transformation takes more than a village.

Customer 369

Customer 369

TalkingRetail

NOVEMBER 13, 2020

More than a third of UK consumers plan to spend less this Christmas than they did in 2019, new research reveals. Accenture’s 2020 UK Festive Shopping Survey shows an increase in consumers planning to spend less on festive purchases this year (36%), more than doubling from 13% who planned to spend less in 2019. Only 13%.

Consumer 78

Consumer 78

CPC Strategy

FEBRUARY 14, 2019

The post 2019 Apparel Survey: How Shoppers Browse and Buy Clothing Online appeared first on Retail Performance Marketing Blog - CPC Strategy. In our latest study, we asked 2,000 U.S. shoppers how and why they buy clothing online so that you can incorporate these findings.

Clothing 56

Clothing Apparel Blog Marketing 56

Forrester eCommerce

FEBRUARY 16, 2020

Adobe is the most purchased marketing technology software vendor globally, according to the Forrester Analytics Global Business Technographics® Priorities And Journey Survey, 2019. As the first step, […].

Technology 342

Technology Marketing Customer Experience B2C 342

TalkingRetail

JANUARY 25, 2021

The third annual plastics survey, conducted by the London-based Environmental Investigation Agency (EIA) and Greenpeace UK, shows that the 10 leading supermarkets collectively put almost 900,000 tonnes of plastic packaging on the market in 2019. However,

Marketing 85

Marketing 85

Forrester eCommerce

MARCH 23, 2020

In 2019, Forrester commissioned a survey of 747 technology buying decision makers at global enterprises to identify marketing and sales content preferences. In times of economic uncertainty, business executives look for increased clarity and confidence to support significant investments.

Technology 321

Technology Information Marketing Customer Experience 321

Forrester eCommerce

APRIL 16, 2020

The Forrester Analytics Global Business Technographics® Business And Technology Services Survey, 2019 revealed […]. They can and should be partners in strategic thinking and bring to the table industry best practices, creative design, operational execution, and organizational change management.

Operations 312

Operations Technology Management Customer 312

Forrester eCommerce

FEBRUARY 10, 2020

This is just one of the many important insights from the 2019 Forrester Analytics Global Marketing Survey- and one you can find […]. Although flowers and chocolates won’t be enough to embrace customer experience, prioritizing CX has never been more important in order to advance your firm’s marketing maturity.

Marketing 301

Marketing Customer Experience Blog Customer 301

Retail TouchPoints

JUNE 30, 2022

The dunnhumby study calculated ecommerce performance through a composite score based on: Change in web visits (2019 to 2021) from SimilarWeb; Share of wallet online; Online penetration of a retailer’s total shopper base; and Retailers’ preference driver score and emotional connection scores, gathered from an online survey of 3,000 U.S.

Multichannel 286

Multichannel eCommerce Consumer Retail 286

Forrester eCommerce

SEPTEMBER 3, 2019

2019 is the first year that we’ll be acknowledging insider threat during the month of September. In 2018, Forrester survey respondents […]. The US National Counterintelligence and Security Center has deemed September to be National Insider Threat Awareness Month to increase awareness about insider threats.

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345

Retail TouchPoints

SEPTEMBER 27, 2023

NRF Data: Shrink is on the Rise The National Retail Federation’s just-released National Retail Security Survey 2023 revealed that the overall shrink rate in 2022 rose to 1.6% , up from 1.4% in 2021 and in line with shrink rates seen in 2020 and 2019. When calculated as a percentage of total retail sales, shrink represented $112.1

Sporting Goods 264

Sporting Goods Operations Retail Other 264

Retail TouchPoints

MARCH 11, 2021

The survey — a hybrid online and computer-aided telephonic interview (CATI) survey of 140+ U.S. retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019.

Fulfillment 321

Fulfillment Order Fulfillment Shipping Costs Social Media 321

Liveintent

JANUARY 6, 2020

LiveIntent Recognized as One of the Hottest Companies of 2019. Each year, Business Insider, one of the most expert publications in our space, surveys the world of ad-tech and mar-tech and digital advertising, and comes up with a list of the most promising companies in that space. .

Social Media 118

Social Media Channel Gifts Blog 118

Profitero

NOVEMBER 14, 2018

digital opportunity in 2019 (source: eMarketer). The 2019 eCommerce Outlook for Brands surveyed 200+ eCommerce professionals to get a pulse on how brands are evolving to tackle the eCommerce opportunity, with more than 7,000 LinkedIn profiles analyzed globally to establish trends and patterns in eCommerce hiring and headcount growth.

eCommerce 84

eCommerce Webinar SEO Supplies 84

Retail TouchPoints

OCTOBER 4, 2021

Based on a recent survey of 1,000 U.S. A consumer survey conducted in August by YouGov and reported by Yahoo! The elongation of the holiday shopping season, already a growing trend in 2019, got a big boost from the supply chain disruptions exacerbated by the COVID-19 pandemic.

Gifts 325

Gifts Shipping Costs Supplies Events 325

Retail Technology Review

OCTOBER 22, 2019

CommerceHub presented key research findings at The Internet Retailing Conference on 10 October 2019 from its survey of 200 online retail decision makers and workers, uncovering their current mindset around using drop ship or marketplace models to cost-effectively expand product range.

Drop Ship 70

Drop Ship Internet Retail Shipping Costs Retail 70

Forrester eCommerce

DECEMBER 13, 2019

This blog post is part of Forrester’s Holiday 2019 retail series. For several years, market research firm Bizrate Insights has surveyed US shoppers during Cyber Week.

Shipping 221

Shipping Blog Consumer Marketing 221

Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. 52 percent of survey participants are more likely to make a purchase in-store in 2019 while 48 percent are more likely to make a purchase online.

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

Retail TouchPoints

JULY 14, 2023

billion in 2021, according to a survey by the National Retail Federation (NRF) and Prosper Insights & Analytics. More than 55% of respondents who are planning to shop for school supplies said they had already started buying as of early July — on par with 2022 and up from 44% in 2019. BTC spending has nearly doubled since 2019.

Electronics 246

Electronics Department Stores Accessories Supplies 246

Profitero

JUNE 27, 2019

This week, Amazon announced that Prime Day 2019 will be “a two-day parade of non-stop deals,” starting Monday July 15th. To get a read on this year’s event, Profitero surveyed 1,000 Prime members each in the U.S. in May 2019. Our survey reveals that an increasing number of Prime members, both in the U.S.

Electronics 60

Electronics Banking Events Webinar 60

Retail TouchPoints

MAY 24, 2021

This Memorial Day offers retailers an opportunity to benefit from pent-up demand: 48% of Americans plan to shop for something over Memorial Day weekend this year, according to a survey by BlackFriday.com conducted through Kelton.

Travel 335

Travel Clothing Electronics Improvements 335

Retail TouchPoints

DECEMBER 22, 2021

billion — a 1% increase from pre-pandemic times in 2019. But like much of the world, the luxury sector looks very different today than it did in 2019. The ESW survey found that 42% of consumers are willing to buy from brand websites outside of their own country.

eCommerce 277

eCommerce Consumer Channel Travel 277

Forrester eCommerce

OCTOBER 1, 2019

We’ve just released Forrester’s US Banking Customer Experience Index for 2019. Based on a survey of more than 101,000 […]. So how well do banks earn loyalty with the quality of their customer experience?

Banking 219

Banking Improvements Customer Customer Experience 219

Retail TouchPoints

DECEMBER 14, 2021

Census data collected from the 2019 American Community Survey. The suggested prices are based on each shopper’s profile, but everyone can choose to pay the lowest price if they prefer (in the above example, anyone could purchase the mug for $12.24 ). All profits from the store will be donated to an appropriate charity.

eCommerce 277

eCommerce Other Customer 277

Forrester eCommerce

JANUARY 29, 2019

On January 28, 2019, Dropbox announced its intention to acquire HelloSign, a platform used to manage business transactions including eSignature and document-centric workflows. In our annual online surveys on enterprise content management, […].

Document 231

Document Electronics Management 231

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. The National Retail Federation projects that Halloween spending will dip only 8% from 2019, topping $8 billion.

Payment Services 264

Payment Services Mobile Payments eCommerce Operations 264

ROI Revolution

JULY 8, 2019

92% of US consumers reported shopping from marketplaces in 2019 , and most online marketplaces bring in $1B-$50B annually. 176 of the top 500 retailers in America are selling on Amazon (compared to 104 from the previous year’s survey). Industry Overview. This marks a huge opportunity for both buyers and sellers.

Shipping Costs 99

Shipping Costs Internet Retail eCommerce Consumer 99

Omniconvert

JANUARY 29, 2019

1) Downloading large result set When working with interactive elements like pop-ups, widgets, or surveys, designed to gather leads and valuable information about important aspects & frictions directly from our… The post Our latest updates for January 2019 appeared first on eCommerce Growth Blog.

Download 60

Download Blog Information eCommerce 60