Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. No matter how customers choose to shop, informed associates will be a key part of this process. What’s the Point of Loyalty?

Consumer 136

Consumer Payment Services Fulfillment Multi-channel 136

eCommerce CEO

DECEMBER 7, 2018

By 2020, it’s predicted that affiliate market will grow into a $6.8 These affiliates get paid a commission when a visitor they send to an online retailer makes a purchase. Now that you understand why affiliate marketing programs are so powerful for online retailers, let’s delve into how to choose a strong affiliate.

eCommerce 70

eCommerce Marketing Payments Social Media 70

lateshipment

FEBRUARY 10, 2021

2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase Customer Experience Gap in Online Retail (And What. inquiries, which takes up all of your customer service team’s time.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

Ecommerce Platforms

NOVEMBER 11, 2019

Put differently, an ecommerce retailer needs customers to hit the checkout button over and over again. . And to do that concisely, a wide-reaching loyalty program would suffice. It precisely works for both brick and mortar stores, and online retailers in a pretty much incisive way. . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

lateshipment

FEBRUARY 10, 2021

2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase CX Gap in Online Retail (And What. Businesses get 6-8 touchpoints in the post-purchase to interact with customers and engage with them.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. 2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase CX Gap in Online Retail (And What. It Really Means to Your Business).

Improvements 130

Improvements Customer eCommerce Shipping Costs 130