UpSellIt

JANUARY 15, 2020

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade. Specifically, a high level of personalization has become a must for most online retailers.

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GetElastic

NOVEMBER 10, 2021

Gartner even predicted that chatbots would power 85% of customer service interactions by 2020 and Nielsen found that 56% of online shoppers said they preferred to resolve issues through messaging apps than call customer service. Just over ten percent (10.8%) of digital shoppers used Alexa for shopping in 2020. In-chat payments.

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eCommerce CEO

AUGUST 23, 2018

eBooks are the fastest growing digital product online. Compound annual growth is projected to be around 16% between 2016 and 2020. Expected sales in 2020 is $29 billion. The global SaaS market is estimated at around $78 billion in 2015 and is expected to grow to a $132 billion dollar industry in 2020 (69%).

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