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Leveraging 2020 Ecommerce Trends to Improve Strategies

UpSellIt

In this blog post, we look to the future by examining five major ecommerce trends that are predicted to drive our industry forward in 2020 and beyond. Instead of treating online shopping as a dedicated activity, shoppers are increasingly using it as convenient form of leisure. The Free Shipping Debate.

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Holiday Shopping 2021: How SEOs Can Help Clients Inspire, Deliver and Sustain

Retail TouchPoints

Ecommerce spending in November-December 2020 rose an astounding 45.2% While the web may have become synonymous with “browsing,” the COVID-19 pandemic created a serious barrier between shoppers and leisurely real-world perusal of inventory. over the previous year, according to the U.S. Department of Commerce.

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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

Gartner even predicted that chatbots would power 85% of customer service interactions by 2020 and Nielsen found that 56% of online shoppers said they preferred to resolve issues through messaging apps than call customer service. Just over ten percent (10.8%) of digital shoppers used Alexa for shopping in 2020. In-chat payments.

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How to Sell Digital Products & Downloads: The Complete Guide

eCommerce CEO

Compound annual growth is projected to be around 16% between 2016 and 2020. Expected sales in 2020 is $29 billion. The global SaaS market is estimated at around $78 billion in 2015 and is expected to grow to a $132 billion dollar industry in 2020 (69%). One important touchpoint that you shouldn’t ever ignore is the live chat.

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