Retail TouchPoints

JANUARY 27, 2021

growth rate in 2021 after most economies come out of full lockdown and continue to contain the virus, and start distributing vaccines. In 2021, the overall picture is gloomy: rising unemployment and subsequent low consumer confidence are projected to lead to a drop in consumer spending. However, IMF projects a 5.4%

Retail 279

Retail Social Media Channel Multichannel 279

Kissmetrics

FEBRUARY 16, 2021

With the constant addition of new features, like passage indexing and mobile-first indexing, the SERPs of 2021 look far different than they did just a year or two ago. Here’s what you need to know about SERPs in 2021. SERP Result Trends in 2021. What SERP result trends should you pay attention to for 2021 and beyond?

SEO 359

SEO Mobile Games Marketing 359

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 sales reached $257 billion , up from $236 billion , according to data from Salesforce. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. 18 and Dec.

Omnichannel 301

Omnichannel Fulfillment Shipping Costs Social Media 301

Retail TouchPoints

APRIL 26, 2022

Brands are facing a customer data conundrum. While 49% of consumers say they’re frustrated by receiving irrelevant content and offers from brands, 45% say they aren’t comfortable sharing their personal data in exchange for more personalized experiences. Zero-Party vs. First-Party Data. So how can the two coexist?

Customer 216

Customer Retail Information Consumer 216

Retail TouchPoints

JANUARY 20, 2021

Join us live on January 21st, 2021 at 2:00 PM ET. Retailers have a lot more customer data than before but also are engaging with customers on new channels at significantly higher volume. See how Tresure Data can help deliver real-time, personalized engagement. Learn more at: www.treasuredata.com/retail.

Customer Data 153

Customer Data Customer Customer Experience Channel 153

Retail TouchPoints

SEPTEMBER 28, 2021

Some say that in the new era of retail, data is gold. For others, data is oil. Whatever valuable commodity data represents, it’s key for retailers in their quest to drive innovation and differentiation in vital areas including marketing, customer experience and product development. These are rules to live by.

Consumer 274

Consumer Customer Experience eCommerce Technology 274

Kissmetrics

SEPTEMBER 3, 2021

This term is very inclusive, covering everything from email templates to data analytics. To achieve successful personalization, use data to assess customer habits and preferences for each audience segment and then craft corresponding templates. Data Analytics. Then your MarTech tool can do the rest. Content Management.

Marketing 278

Marketing Leisure Reference Consumer 278

Retail TouchPoints

NOVEMBER 25, 2020

The company decided to invest in technology that would help it harness the power of data to improve its customer insights and the shopper experience. “At ” Like many retailers, Mejuri acquires and engages its customers from a diverse set of marketing channels, including Facebook, Instagram, Pinterest and Google.

Information 199

Information Shipping Costs Fulfillment Shipping 199

Retail TouchPoints

MARCH 8, 2021

Since the start of the pandemic, companies have had to make an aggressive shift to an all-digital marketing approach, with email being the go-to channel. Here we share some of their predictions — along with some of Validity’s data-driven insights — to help you prepare for this year. The email inbox is crowded like never before.

Customer Data 153

Customer Data Travel Banking Mobile 153

Liveintent

DECEMBER 1, 2021

driving consumers to become more discerning about the who, what, where, and why of sharing their data. To better understand how publishers are preparing to tackle identity and monetization in a post-third-party cookie world, LiveIntent partnered with CoLab Media Consulting and Beeler.Tech in the production of the Rev Ops Barometer H2 2021.

Channel 125

Channel Other Technology Improvements 125

Retail TouchPoints

JANUARY 7, 2021

sustainability market is projected to reach $150 billion in sales by 2021, and nearly half of consumers say they would definitely or probably change their consumption habits to reduce their impact on the environment. According to Nielsen, the U.S. Better track, monitor and gauge customer demand.

Retail 325

Retail Consumer Clothing Definition 325

Retail TouchPoints

FEBRUARY 9, 2023

The company rebranded as Batteries Plus Bulbs in 2012 in an attempt to expand its appeal but then reverted back to just Batteries Plus in 2021 (although it does still sell light bulbs). But behind it there’s a lot of logic, a lot of expertise and a lot of data that’s been built up over the 30 years of this business.

Customer Data 202

Customer Data Customer Omnichannel Electronics 202

Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. Despite this, all retailers must continue strengthening their online channel to meet customer needs and drive growth thanks to this new momentum.

Payment Services 278

Payment Services eCommerce Cryptocurrencies Digital Currency 278

Kissmetrics

JULY 12, 2021

The best part about this tool is that it integrates with your mobile app or website so you can see data in real-time and triggers actions by adding in predefined rules. Otherwise, you really have no way of tracking that kind of data over the phone yourself unless you’re manually recording calls and playing them back later.

Marketing 362

Marketing Payment Services Payments Events 362

ChannelAdvisor

DECEMBER 21, 2021

As we close out this incredible year, we’re taking a quick look back at some of the most popular resources we provided in 2021. . In case you missed any, we’re listing our top 10 resources from 2021 below. Spoiler alert: We make a few appearances, including the #1 spot in the channel management category.) .

eCommerce 130

eCommerce Webinar eCommerce Software Fulfillment 130

ROI Revolution

NOVEMBER 2, 2021

Published June 29, 2021 | Updated November 2, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 144

eCommerce Gifts Shipping Costs SEO 144

ROI Revolution

APRIL 28, 2021

Published April 30, 2021. In this article, we’ll dive into the latest automotive accessories and car parts industry stats and trends, how the coronavirus pandemic has impacted this industry, and tips and strategies for automotive accessories and car parts industry brands in 2021. 2021 Ecommerce Auto Parts + Accessories Trends + Stats.

Accessories 78

Accessories Automotive Mobile Social Media 78

ROI Revolution

APRIL 14, 2021

Published April 6, 2021. If you are a home goods, home & garden, or other household retailer, how can you expand the growth you saw last year into 2021 and beyond? Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. Claim your copy!

Home Furnishings 78

Home Furnishings Webinar Consumer eCommerce 78

Kissmetrics

FEBRUARY 2, 2021

2021 SaaS Trends that Affect Brand Advocacy. Our data shows that this is particularly true in the small and medium size business market where buyers tend to comparison-shop less. The more people who share your content across social channels, the more customers you attract to your business. Keep Your Content Budget Under Control.

Social Media 320

Social Media B2B Games Marketing 320

Retail TouchPoints

JUNE 28, 2023

As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who herself came to Under Armour from Marriott in December 2022. Miles, who also will report directly to Linnartz, joined Under Armour in 2021.

Multi-channel 279

Multi-channel Customer Supplies Apparel 279

Omnisend

DECEMBER 3, 2021

more orders YoY Of all the channels analyzed, push notifications were the least popular, but still the best converting The total number of promotional push messages sent was 492% higher than in 2020, with an overall conversion rate of 1.22% Promotional push orders increased 93% this year, while automated push orders saw a whopping 230% increase YoY.

eCommerce 148

eCommerce Gifts Channel Games 148

ROI Revolution

SEPTEMBER 7, 2021

Published June 29, 2021 | Updated September 7, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 147

eCommerce Gifts Shipping Costs Shipping 147

Retail TouchPoints

FEBRUARY 18, 2022

“We’ve talked for many years about how digital channels influence the buying journey whether or not the consumer ends up buying in a digital channel versus a physical one. That, combined with more stringent data privacy regulations, has made data collection and enrichment a top investment priority for 2022.

eCommerce 298

eCommerce Shipping Costs Channel Operations 298

Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Economists are predicting another very strong, extended online shopping period in Q4 2021. Ecommerce spending in November-December 2020 rose an astounding 45.2%

SEO 264

SEO Gifts Shipping Costs Beauty and Health 264

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size?

POS 232

POS Omnichannel Supplies Mobile 232

Ecommerce Platforms

AUGUST 10, 2021

The free virtual conference will be held from September 14 to 15, 2021, and will offer participants proven expert tips and tactics, strategies, and actionable real-world success stories. What will Participants of 2021 Make it Big Virtual Conference Learn? Bills and Mary Ellen's keynote session will be held on September 15th, 2021.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 144

Consumer Payment Services Fulfillment Multi-channel 144

ROI Revolution

OCTOBER 5, 2021

Published June 29, 2021 | Updated October 5, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 120

eCommerce Gifts Shipping Costs SEO 120

Retail TouchPoints

JANUARY 10, 2023

Meath brings more than 20 years’ experience in technology leadership roles, most recently as Digital CIO and Leader of Data, Digital and Ecommerce at Conair, where she provided strategic direction and tactical execution guidance for global IT operations. Meath will report to Build-A-Bear’s CFO Voin Todorovic.

Workshop 270

Workshop Technology Channel Operations 270

Retail TouchPoints

APRIL 26, 2024

billion in 2021, according to the American Pet Products Association. We are constantly collecting data from a myriad of sources, including product scores, consumer feedback on each and every product and Box , and through our ongoing customer interactions through our best-in-class customer service team, Bark Happy. Americans spent $136.8

Toys 268

Toys Social Media Subscription Consumer 268

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Prioritizing channels with larger contributors to current traffic.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

SEPTEMBER 1, 2021

Vestcom uses data management capabilities to synthesize and streamline store-level data and deliver item-specific, price-integrated messaging at the shopper’s point of decision. retail channels including grocery, drug and dollar. billion in a cash transaction subject to certain closing and post-closing adjustments.

Channel 307

Channel Management Marketing Other 307

ROI Revolution

JUNE 29, 2021

Published June 29, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape. June 29 update.

eCommerce 78

eCommerce Events Blog Channel 78

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . You can also focus on the channels where your customers go the most and sell to them there. The battle for speed (?)

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Forrester eCommerce

JANUARY 6, 2021

In 2021, things are already heating up more for customer experience (CX) leaders. Unified data analytics technology vendor Topbox — known for helping organizations connect disparate data sources to create a more unified, cross-channel view — […].

Customer Experience 265

Customer Experience Channel Technology Customer 265

ChannelAdvisor

DECEMBER 21, 2021

As we close out this incredible year, we’re taking a quick look back at some of the most popular resources we provided in 2021. . In case you missed any, we’re listing our top 10 resources from 2021 below. Spoiler alert: We make a few appearances, including the #1 spot in the channel management category.) .

eCommerce 98

eCommerce Webinar eCommerce Software Fulfillment 98

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. This reorganization around proprietary data is what has led us to today’s retail media boom. The Need to Network.

Retail 273

Retail Multi-channel Omnichannel Technology 273