Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. The 6 Best Mobile POS Systems For Businesses Going Into 2022. Square Reviews (Mar 2022): Square’s Top Features, Pros and Cons. Square POS Reviews: Everything You Need to Know (Mar 2022). Go to the top.

POS 197

POS Payment Services Mobile Payments 197

Retail TouchPoints

MAY 16, 2022

Loyalty Program Yields Rich Customer Data. “We Gomez reported that the retailer will have quadrupled the number of Black-owned brands it sells by the end of 2022. Questioned by Amlani about how Target would continue building awareness of its grocery offerings, Gomez said “We’re asking ourselves what it means to be omnichannel.

Food and Beverages 219

Food and Beverages Omnichannel Fulfillment Retail 219

Retail TouchPoints

AUGUST 30, 2023

Many retailers struggle to cultivate genuine engagement that builds lasting relationships and delivers frictionless customer experiences. If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. Tip 4: Provide better product detail for customer ease.

Shipping Costs 204

Shipping Costs Improvements Live Chat Retail 204

Retail TouchPoints

JANUARY 4, 2023

By using high-quality images and videos of products, customers are drawn closer. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. Aside from how the products are displayed comes how the customer discovers them.

eCommerce 240

eCommerce Omnichannel Comparison Shopping Recommendation 240

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 184

Customer Loyalty Customer Retail Shipping Costs 184

Retail TouchPoints

MARCH 5, 2024

billion in digital spending in 2022 alone. First-party customer data. The most important component of building an RMN is first-party data — a dataset of all your customers’ shopping habits and preferences. This is what advertisers are most interested in.

Retail 243

Retail Customer Data Channel Arts 243

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Further expansion will be guided by utilizing customer data and feedback to address specific local needs to inform future openings.

Operations 238

Operations Shipping Costs Omnichannel Customer Data 238

365 Retail

DECEMBER 21, 2021

Now, as we move into a post-pandemic environment, what will 2022 bring for retailers? What does 2022 hold for the retail industry? 1. Focus on reaching ‘Omnichannel Nirvana’ ? . AI tools analysing millions of data points in real-time to optimise efficiency and?decision omnichannel nirvana. . decision making.?In

Social Media 104

Social Media Retail Payment Services Subscription 104

Ecommerce Platforms

APRIL 5, 2022

Some of the features which make this choice great for iPad users include: Simplified omnichannel sales: You can easily sell across a variety of channels with Shopify, using everything from mobile POS tools to QR codes. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? Further reading ??.

POS 104

POS lightspeed Payment Services Point of Sale 104

Optimizely

MARCH 9, 2021

Oracle NetSuite , owner of the Bronto Marketing Platform, announced the “End of Life” status of its email marketing software suite with the last day of service set for May 31, 2022. Per the company’s email published by WRAL TechWire : “Dear Customer, “We have important news to share about the Bronto Marketing Platform.

Customer Experience 195

Customer Experience Demo Customer Data Omnichannel 195

Kibo

DECEMBER 8, 2022

As more consumers and B2B buyers favor omnichannel journeys to complete their purchases, it’s more critical than ever for businesses to have an order management system that can support and enhance those experiences. This follows our earlier announcement of bring named the only Leader in The Forrester Wave : B2C Commerce Solutions, Q2 2022.

Management 62

Management B2B B2C Fulfillment 62

Ecommerce Platforms

DECEMBER 27, 2021

If you’re looking for a convenient, easy-to-use tool, with affordable pricing and omnichannel support, Sendinblue really does have it all. Excellent segmentation, and a built-in CRM makes this a fantastic tool for developing deeper relationships with customers. Pros: Comprehensive tool for omnichannel email marketing.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

Retail TouchPoints

FEBRUARY 17, 2023

Lesson 2 Transparency and alignment are key to agile marketing operations: Marketing strategies and investments need to change at the speed of the customer. And in today’s omnichannel environment, that change is happening faster than ever.

Marketing 272

Marketing Customer Loyalty Omnichannel eCommerce 272

Retail TouchPoints

AUGUST 1, 2023

A critical area of focus is transforming their business into more profitable omnichannel platforms. in 2022 amidst the pandemic. The Customer at the Center Using predictive analytics for decision-making is one strategy merchants can adopt to enhance profitability. Simply reviewing historical and present sales data won’t cut it.

Retail 233

Retail Shipping Costs eCommerce Consumer 233

Retail TouchPoints

JUNE 23, 2022

However, with the prevailing winds of retail moving in the direction of “channel integration,” “omnichannel,” “frictionless experiences,” (insert your favorite buzzword here), the broad consensus among retail experts is that ecommerce spinoffs are a terrible idea. The push toward omnichannel retail isn’t going away either.

eCommerce 251

eCommerce Omnichannel Channel Department Stores 251

PERQ

NOVEMBER 14, 2022

They were talking about concepts we’re passionate about here at PERQ, including: the Renter’s Journey, lead source attribution, and omnichannel prospect engagement. LOOKING AT THE NEW RENTER’S JOURNEY MAP. Simply put, there is no straight line to leasing anymore and the multifamily industry should take notice.

Multichannel 69

Multichannel Omnichannel Technology Channel 69

Retail TouchPoints

NOVEMBER 6, 2023

However, there is some good news for brick-and-mortar retail and malls: Coresight Research recently reported that foot traffic at top-tier malls was up 12% on average in 2022 compared to pre-pandemic 2019 levels, while traffic at lower-tier malls was up 10%. billion, a 3% increase over the same quarter in 2022.

Omnichannel 283

Omnichannel Social Media Channel Mobile 283

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur began with the September 2022 opening of a 550-square-foot store on the Upper East Side of Manhattan. Our Upper East Side location fit these criteria, and we knew from existing customer data and response to our out-of-home brand activations in the area that our customer was in the neighborhood and excited to shop with us.

Customer 244

Customer Shipping Events Clothing 244

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Here are the latest digital marketing trends in the retail industry to help retailers refine their strategy for 2022 and beyond to maximize growth. First-Party Data Marketing Is The New Norm.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

ROI Revolution

JUNE 6, 2022

Direct to-consumer marketing is the fifth most popular trend that digital marketing professionals name for 2022 , with 39.1% of our respondents saying D2C is top-of-mind for their brand in 2022. In 2022, D2C ecommerce sales will be nearly double what they were pre-pandemic , growing 97.2% D2C grew 45.5% in 2020 to reach $111.54

eCommerce 78

eCommerce Consumer Marketing Shipping Costs 78

Retail TouchPoints

AUGUST 31, 2022

That’s why summer 2022 is prime time for Retail TouchPoints to kickstart holiday coverage. Prediction 2: Operational Excellence will Help Omnichannel Retailers Stand Apart. Further digitizing the in-store side would maximize speed and convenience while empowering the customer.

Omnichannel 240

Omnichannel Toys Shipping Costs Sporting Goods 240

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Examples of platforms that were incapable of scaling to meet surging demand include Nike’s and Ulta Beauty’s websites during Black Friday sales in 2022.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

ROI Revolution

JANUARY 5, 2022

Updated January 5, 2022. Ecommerce impacts to expect from the pandemic in 2022. in 2022 to make up 16.1% The COVID-19 pandemic has sparked a true customer transition to digital. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

GetElastic

NOVEMBER 8, 2022

With so many mixed economic signals, as well as consumer shopping patterns and 2022 eCommerce trends falling back in line with pre-COVID norms, how do eCommerce retailers prepare for the future? It instead reimagines business through an omnichannel-first lens.

eCommerce 78

eCommerce Payment Services Retail Omnichannel 78

Retail TouchPoints

SEPTEMBER 12, 2022

A logistics director who was hired in January 2022 focuses on assessing service-level agreements for these partners, conducts competitive analysis and examines customer data to gauge how fulfillment providers are performing.

Social Media 231

Social Media Shipping Costs Customer Experience Consumer 231

Optimizely

NOVEMBER 6, 2018

Forecasts for the future suggest that 70% of US shoppers could be buying groceries online by as early as 2022. To best serve these customers and drive beverage sales, Tea Forte unifies customer data across channels and platforms to can understand what products buyers love, what they buy most, and what kind of messages to send to buyers.

Food and Beverages 268

Food and Beverages eCommerce Marketing Social Media 268

365 Retail

DECEMBER 7, 2021

Creating a Seamless Omnichannel Customer Experience. The omnichannel customer experience provides customers with a simple, easy-to-use shopping experience, regardless of whether you choose to shop online or in brick-and-mortar shops. . Providing Customers with a Personalised Retail Experience.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

lateshipment

NOVEMBER 26, 2023

Key Touchpoints and Moments of Truth: Why Post-purchase is a Huge Missed Opportunity There might be different reasons for Americans choosing to spend 39% less this holiday season from 2022. Personalize interactions: Tailor support interactions to individual customer needs and preferences. Benefits of real-time tracking 3.3:

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

ROI Revolution

JULY 13, 2021

By the end of 2022, programmatic ad spend will approach $100B. Amazon campaign reporting: Measure how your campaigns impact customer behavior throughout each phase of the funnel. Third-party reporting solutions: Get omnichannel insights like brand lift and offline sales for a more enhanced understanding of your DSP campaign.

Customer Data 78

Customer Data Supplies Omnichannel Channel 78

Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. IKEA , which already had a resale program in the form of its “As Is” section, expanded in 2022 to include buyback and refurbishment services.

Food and Beverages 260

Food and Beverages BigCommerce Home Furnishings PayPal 260

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 For example, you can: Create coupons and discount codes Display countdown timers to create a sense of urgency on your website Use affiliate links to transform loyal customers into brand ambassadors. Data Analytics. Sales Channel Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

365 Retail

FEBRUARY 23, 2022

As the premier event that drives the industry forwards through innovation, Retail Technology Show will bring the brightest minds in retail to the stage during the two day event, taking at London’s Olympia on 26-27 April 2022, with over 70 retail leaders and luminaries setting the retail agenda as part of its conference programme.

Technology 52

Technology Payment Services Retail Events 52

Omnisend

MAY 18, 2021

At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. This should also be assisted by a strong omnichannel strategy. Appeal to your customers and ensure a high customer retention rate by utilizing marketing automation.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Kibo

APRIL 26, 2022

A pivot to omnichannel shopping is also being adopted by consumers. Consider the following statistics from a March 2022 Bizrate/Digital Commerce 360 survey of over 1,100 consumers. It’s powered by customer data and uses machine learning to deliver powerful data-driven experiences. Kibo Unified Commerce Platform.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Kibo

MARCH 2, 2023

Manufacturers are particularly focused on adding new capabilities according to a survey by Digital Commerce 360 showing that 61% of B2B retailers prioritized eCommerce platforms and applications for 2022, with a focus on adding new capabilities. This in turn can help increase customer engagement, loyalty, and lifetime value.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Omnisend

APRIL 20, 2021

For example, when customers get into your mobile application or your integrated social media shop, you get a chance to interact via hyper-personalized tools like push notifications, chatbots, SMS, or email—an opportunity for future customer engagement, leading to brand loyalty due to the multiple touchpoints. Instant transaction.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78