Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 202

Shipping Costs Improvements Live Chat Retail 202

Ecommerce Platforms

MARCH 14, 2023

Here are some of the top apps worth exploring in 2023. Printful If you’re looking for an easy way to sell your own custom products without having to spend a fortune on manufacturing and logistics, Printful could be the ideal app for you. ShipBob Reviews (Feb 2023) – The Ultimate Order Fulfillment Solution?

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

ESW

SEPTEMBER 1, 2023

Unfortunately, electronics rates are not exempt from the increasing return rates — and the return blitz of the 2023 holiday season is just around the corner. Then we will share how holiday shopping returns impact consumer electronics brands and offer proven solutions to minimise post-holiday returns in 2023.

Consumer Electronics 146

Consumer Electronics Electronics Consumer Live Chat 146

Omnisend

OCTOBER 4, 2023

But doing it right addresses customer concerns and maintains their trust and goodwill. Follow these best practices to turn order cancellations into positive customer experiences: 1. Set realistic expectations to prevent frustration and anxiety among customers. Use clear and concise subject lines. Use a courteous tone.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. What are the Best Shopify Apps in 2023? You get 500 monthly returns, return policy customization, and a white-labeled user dashboard on the basic plan.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. In 2023, there are several chatbot builder software options available, each with its own unique features and capabilities. Image via Acquire.io Acquire.io

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Omnisend

OCTOBER 4, 2023

But doing it right addresses customer concerns and maintains their trust and goodwill. Follow these best practices to turn order cancellations into positive customer experiences: 1. Set realistic expectations to prevent frustration and anxiety among customers. Use clear and concise subject lines. Use a courteous tone.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88