Remove 2024 Remove B2C Remove Customer Data Remove Customer Experience
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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 238
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How Gen AI is Reshaping our Understanding of User Intent

Retail TouchPoints

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Many retailers grapple with insufficient product data. Here, gen AI intervenes, enriching catalogs and enabling a more comprehensive customer experience.

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How eCommerce Impacts B2B Account Management

GetElastic

With the pandemic hitting in 2020, it is not clear if this prediction came true, but eMarketer published a study last year that predicts double digit YoY growth of B2B eCommerce through 2024. This is true for both B2C and B2B buying decisions. Time = Money.

B2B 141
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NRF Retail’s Big Show: Day 2 Recap

Kibo

And as for Paris 2024, Simone says she will be there. It’s built around the capabilities specific to your business, with the end goal being to deliver a seamless customer experience across all channels. Unify complex data with a single UI. Adjusting the customer experience for a post-COVID era.