Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. Omnichannel doesn’t mean “starts online” and retailers automatically embrace it. More fluid.

Supplies 306

Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

JANUARY 9, 2024

in 2024, lower than India, China, Germany and Brazil. Diversifying advertising budgets with omnichannel media, like digital audio, will help advertisers reach unique and performative audiences at scale, with mere clicks of a button. This way buyers can choose what media channels perform best. ad spending to increase 5.1%

Retail 290

Retail Omnichannel Channel Mobile 290

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. And he believes we’ll see a similar focus in 2024. The top five themes include: 1. Levi Strauss & Co.

ACH 276

ACH Multi-channel Technology Customer Retention 276

Retail TouchPoints

NOVEMBER 7, 2023

WHP’s global strategy for Express includes a full omnichannel launch beginning in 2024, with the opening of flagship stores and ecommerce channels featuring men’s and women’s apparel plus categories including footwear, intimates and accessories. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

Toys 263

Toys Retail Accessories Apparel 263

Retail TouchPoints

JANUARY 8, 2024

Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. Retailers are no longer able to ignore the impacts of theft, fraud and abuse within their online channels. Michael Osborne is the CEO of Appriss Retail.

Recommendation 254

Recommendation Omnichannel Shipping Costs eCommerce 254

Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Omnichannel retail was a key theme, with discussions on how retailers can bridge the gap between online and offline channels to enhance customer satisfaction and drive sales.

Omnichannel 52

Omnichannel Events Supplies Channel 52

Retail TouchPoints

MAY 3, 2023

“I am delighted to welcome the Richer Poorer team into our expanding portfolio and recognize their success in growing Richer Poorer from startup into a Gen Z-relevant, sustainable brand, which is a great addition to our ‘free to be you’ company culture,” said Andrew Clarke, CEO of Francesca’s Acquisition LLC, the retailer’s parent company.

Apparel 271

Apparel Omnichannel Operations Channel 271

Retail TouchPoints

MAY 11, 2023

The downsizing is expected to deliver approximately $7 million in annualized selling, general, and administrative expense (SG&A) savings compared to 2022 costs, with the full year impact being felt in 2024. The retailer also is slowing the rate of new store openings while “selectively” expanding its presence in the wholesale channel.

Omnichannel 283

Omnichannel Channel Operations Improvements 283

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Companies with loyal customers understand their customers’ needs and deliver personalized experiences. Tip 6: Allow customers to shop where they are.

Shipping Costs 255

Shipping Costs Improvements Live Chat Retail 255

Retail TouchPoints

JANUARY 11, 2024

As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale. Put simply, generative AI offers unprecedented ease of use to help solve everyday problems.

Retail 270

Retail eCommerce Technology Social Media 270

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. After he passed the reins in April the company continued to see strong momentum, with global comparable stores sales up 8% year-over-year in fiscal 2023 , which ended Oct.

Technology 276

Technology Omnichannel Operations Marketing 276

Retail TouchPoints

JANUARY 2, 2024

Mango reaffirmed its focus on physical retail in its 2024-2026 Strategy — a broad vision and roadmap for growth that includes a refined value proposition, digital expansion plans, executive leadership updates and more. The company expanded online to 20 new countries in 2023, bringing its total presence to 110 markets worldwide.

Fashion 256

Fashion Events eCommerce Channel 256

Retail TouchPoints

MARCH 13, 2023

Zwillinger told CNBC that the company “unfortunately lost a bit of sight of what our core consumer fell in love with us for in the first place and what they continue to want from us.” This change will include having an omnichannel North America structure that reports directly to executive management.

Omnichannel 230

Omnichannel Improvements Channel Retail 230

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

FEBRUARY 27, 2024

billion in 2024. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. The non-alcoholic beverage (NA) market is projected to reach $176.7 billion in revenue by 2028.

Food and Beverages 262

Food and Beverages Fulfillment Omnichannel Specialty Retailers 262

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

365 Retail

MARCH 4, 2024

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. We wanted technology that was omnichannel and would take us into the future – and a partner that was solution-focused.”

POS 52

POS Marketing Retail Sporting Goods 52

Retail TouchPoints

JANUARY 9, 2024

Solo Brands , a company with a portfolio of lifestyle brands including Solo Stove , Chubbies , Oru Kayak , ISLE and Icy Breeze , has announced that President and CEO John Merris will step down from his post, effective Jan. 15, 2024, when Christopher Metz, who most recently served as CEO of Vista Outdoor Inc., will take over.

Outdoor 289

Outdoor Sporting Goods Consumer Channel 289

Retail TouchPoints

DECEMBER 15, 2023

More practices will open through 2024, and all locations will be powered by Chewy’s custom-built open platform, which has helped the brand create a robust, customer-focused experience across all channels. The company has spent the last few years bolstering an end-to-end experience that spans shopping, healthcare and services.

Fulfillment 273

Fulfillment Customer Channel Operations 273

Retail TouchPoints

NOVEMBER 6, 2023

store in September — the first step in a much larger global vision that extends into 2024. On-Trend Styles: “Delivering on-trend fashion continues to be the cornerstone of our business and the focus of our strategy for the holiday season and through 2024,” Dres explained. 2023 was a critical year in Princess Polly ’s growth story.

Fashion 260

Fashion Omnichannel Operations Consumer 260

Retail TouchPoints

AUGUST 3, 2023

AEO) Chief Operations Officer Michael Rempell has announced he will step down from his role, effective early in the company’s fiscal 2024 in May. 6, 2023. The company also said that it anticipates operating income to exceed previous guidance of $25 million to $35 million due to a pickup in demand that began in June.

Operations 230

Operations Supplies Improvements Channel 230

Retail TouchPoints

APRIL 26, 2024

Bark is one company that is laser-focused on engaging these pet lovers — specifically, pup parents. The company was founded in 2012 with its core product offering, BarkBox. It’s too soon to give specifics, but you’ll start to see us launch some of these campaigns throughout 2024, so stay tuned.

Toys 276

Toys Social Media Subscription Consumer 276

Fabric Blog

JUNE 11, 2024

New product catalog empowers omnichannel retailers with the speed and flexibility to deliver the right product information to customers anywhere NEW YORK – CommerceNext – June 11, 2024 – fabric , the creators of the next-generation commerce platform, today announced the availability of fabric’s Product Catalog.

Multi-channel 52

Multi-channel Retail Omnichannel Channel 52

Retail TouchPoints

FEBRUARY 25, 2022

In today’s world brands need to be omnipresent, having digital footprints across several channels. A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Looking Ahead. Looking Ahead.

Social Media 306

Social Media Retail Events Channel 306

Omnisend

JANUARY 9, 2024

That’s why we created this article, to help you learn how to start a t-shirt business in 2024. These factors impact customer satisfaction and, by extension, your company’s viability. Here’s how Omnisend’s abandoned cart workflow uses omnichannel messaging for targeting.

Social Media 88

Social Media Payment Services Shipping Costs eCommerce 88

Retail TouchPoints

AUGUST 3, 2021

The resale market is set to hit $36 billion by 2024, growing at 39% CAGR (versus overall retail at approximately 2% pre-pandemic). Fashion companies like Levi, Patagonia and Eileen Fisher are moving toward resale in a big way by tying up with companies like Trove who collect and operate the resale business for them.

Fashion 290

Fashion Social Media Consumer Clothing 290

Retail TouchPoints

FEBRUARY 7, 2023

With these new capabilities the retailer will now have real-time inventory visibility as well as data synchronization tools, a unified order management system and access to complete store and channel insights. “At The company retained 18 stores in its home market of St. to serve as test sites for new innovations and programs.

Supplies 162

Supplies Operations Management Channel 162

Retail TouchPoints

JUNE 27, 2023

In just the last few weeks Northeast Grocery (parent company of Price Chopper/Market 32 and Tops Friendly Markets ) as well Midwest grocery chain Woodman’s have entered the retail media mix. Earlier in June, the company began accepting reservations for ad slots from Q4 2023 through 2024.

Retail 264

Retail White Paper Customer Experience Marketing 264

365 Retail

JANUARY 12, 2024

Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language or the new Windows 95 operating system with a GUI were all highly topical technologies that also kept the companies at EuroCIS busy. This is also confirmed by current consumer surveys.

Payment Services 62

Payment Services Mobile Payments Banking POS 62

Pivotree Blog

MARCH 6, 2024

Implementation of Syndigo PIM has enriched TruckPro’s digital shift TORONTO, March 6, 2024 – Pivotree Inc. With approximately 10% of active distributors currently offering their customers access to repair services and parts through eCommerce channels TruckPro stands out in their commitment to pioneering digital experience in their industry.

Automotive 52

Automotive Beauty and Health Drop Ship Customer Experience 52

ROI Revolution

JUNE 30, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. Physical stores remain the leading shopping channel for personal care products, with 69% of consumers shopping in-store for such items. billion through 2024. 2021 Personal Care, Health, & Wellness Ecommerce Stats. Tying It All Together.

Beauty and Health 78

Beauty and Health eCommerce Home Furnishings Omnichannel 78

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. And for the most part they didn’t mind — if they were offered personalized experience across channels in return. For years, consumers have known that their behaviors have been tracked.

Marketing 279

Marketing Consumer Information Customer Retention 279

CPC Strategy

APRIL 25, 2024

Amazon How Amazon Marketing Cloud (AMC) Works [2024 Update] By Emily Sullivan Apr 25 2024 Amazon Advertising kicked off 2021 by announcing the beta release of Amazon Marketing Cloud , a measurement and analytics solution designed to help marketers measure performance across different media channels.

Marketing 84

Marketing Subscription Blog Events 84

Fabric Blog

MAY 7, 2024

It’s the point in time, at the cart or cash register, when the customer makes a financial commitment to the company. Gartner defines DOM as software used to “orchestrate the fulfillment of customer orders placed through a retailer’s online channel.” There are debates in the market about whether a company needs an OMS.

Shipping Costs 52

Shipping Costs Payment Services eCommerce Order Fulfillment 52

ROI Revolution

MARCH 15, 2021

Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. As the fashion industry begins to recover in 2021, online and omnichannel strategies will be crucial. The athleisure market is now expected to grow by as much as $81 billion from 2020 to 2024.

Apparel 78

Apparel Omnichannel Fashion Clothing 78

Pivotree Blog

SEPTEMBER 22, 2022

Omnichannel ordering capabilities. trillion by 2024 (Statista) and 65% of consumers expected to use digital shopping channels (Wunderman Thompson), there is no alternative but to make sure you have a well-prepared and up-to-date eCommerce platform before the holiday season arrives. . Demand planning (Stock/resource).

Payment Services 52

Payment Services Supplies eCommerce Multi-channel 52

Omnisend

DECEMBER 14, 2023

10 best ecommerce apps for your online business in 2024 Let’s discuss the 10 leading apps for ecommerce that can streamline operations and boost your online sales. Here are the top picks for 2024: Shopify Omnisend Gorgias Gumroad LiveChat AfterShip Spocket Typeform Canva Refersion Let’s begin.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78