Retail TouchPoints

MAY 8, 2024

trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. When consumers click to branded ecommerce sites via paid search and social campaigns, they are forced to navigate a series of experience frustrations, such as the slow page loads that plague 40% of all site visits.

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365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. This, combined with consumers’ rising expectations, places huge pressure on retailers to implement AI and enhance the overall shopping experience, to maintain a competitive edge.

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Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Is the digitization of in-store experiences driving a context collapse for consumers? The top five themes include: 1.

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Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. In fact, it’s now central to how Stitch Fix shows up for customers across channels. For example, Stitch Fix predicts that 2024’s color of the year will be Matcha Green.

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Retail TouchPoints

APRIL 26, 2024

The Bark product portfolio now includes toys, food, treats, dental kits and dental chews, and the brand is forging deep relationships with retailers like Target and PetSmart to bring this growing assortment to consumers. Consumers want what is best for their dog; it’s personal.

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Retail TouchPoints

MAY 14, 2024

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments.

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Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

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Fabric

MARCH 28, 2023

Furthermore, losing control of the customer experience can attract bad actor sellers and expose businesses to financial, legal, and operational risks. Yet infinite long tails can potentially give rise to infinite “ zombie products ” and “ zombie brands ” that consume valuable resources and misallocate capital. million SKUs.

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FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page. Visit our Support page.

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Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Omnichannel retail was a key theme, with discussions on how retailers can bridge the gap between online and offline channels to enhance customer satisfaction and drive sales.

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Retail TouchPoints

JANUARY 11, 2024

As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale. Support and scale customer service. Streamline product catalog management.

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Retail TouchPoints

JANUARY 12, 2024

Coachtopia , the circular fashion sub-brand of Coach, has launched a new documentary web series designed to educate consumers about the impact of fashion’s growing waste problem and how the budding brand is tackling it head-on. New episodes will launch through 2024 on all Coachtopia social channels.

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Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand.

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Omnisend

DECEMBER 14, 2023

Selling on multiple channels need not cost a fortune if you do it right. In fact, selling on multiple channels should bring in more value than the cost you’ll incur on setting up those retail channels. Any business in today’s digital world should be utilizing multiple sales channels instead of relying only on their websites.

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Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3    Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. Positioning —How do you want customers to perceive your business compared to competitors?

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Retail TouchPoints

APRIL 23, 2024

This deal threatens to deprive consumers of the competition for affordable handbags, while hourly workers stand to lose the benefits of higher wages and more favorable workplace conditions.” Consumers have hundreds of handbag choices at every price point across all channels, and barriers to entry are low.”

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Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. In 2024, mobile commerce sales are expected to hit $534.18 From the consumer side, you’re probably familiar with broken mobile experiences.

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Retail TouchPoints

JUNE 14, 2023

Nearly every major retailer has embraced consumer demands for quick and easy delivery. In fact, experts predict that online food delivery alone will become a $32 billion industry by 2024. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely.

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Fabric

DECEMBER 15, 2023

Read on to learn about the strategies and technologies that will shape the retail experience in 2024 and beyond. Navigating consumer habits in the instant gratification economy Lori and Jon kicked off the event by discussing the shift in consumer habits and the rise of the instant gratification economy. 5 Key Takeaways 1.

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Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

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Retail TouchPoints

FEBRUARY 6, 2024

The problem is, consumers don’t seem to want them. A survey we recently conducted of 2,000 consumers found that the vast majority of shoppers (85%) were uninterested in using AI to help make purchasing decisions. And this problem will only become more intractable if consumers can’t shake their skepticism about AI.

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Retail TouchPoints

OCTOBER 2, 2023

Marketers had better figure out a plan fast, because Google has announced that, come January 2024, marketers will no longer be able to track browsing data via third-party cookies on the browser Chrome, by far the world’s most popular consumer browser option, with almost two-thirds of the market share.

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Retail TouchPoints

FEBRUARY 27, 2024

billion in 2024. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. a more suburban area where consumers live and shop. “We billion in revenue by 2028.

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MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

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Retail TouchPoints

DECEMBER 15, 2023

More practices will open through 2024, and all locations will be powered by Chewy’s custom-built open platform, which has helped the brand create a robust, customer-focused experience across all channels. Strategically, venturing into medtail isn’t a stretch for the Chewy business.

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Retail TouchPoints

SEPTEMBER 12, 2023

Seeking to support expansion into what it terms “strategic growth categories,” The Container Store has launched its “Uncontained” campaign, focusing on direct-to-consumer (DTC) products in categories including dining, entertaining, home décor and textiles.

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Bamboo Rose

JANUARY 18, 2024

Bamboo Rose Blog | NRF 2024 – 8 Key Takeaways & Themes Shaping the Future of Retail Despite the freezing temperatures in New York City during NRF 2024 – Retail’s Big Show , the event was a hotbed of activity and excitement. Attendees braved the cold weather to gather at the Jacob K.

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Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Dynamic Action

DECEMBER 15, 2023

81% of consumers expect brand consistency across channels, underscoring the pivotal role of omnichannel experiences in retail. Optimizing omnichannel strategies with retail intelligence is key to success in today’s retail space to meet and exceed customer expectations seamlessly. Book your demo here.

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Retail TouchPoints

NOVEMBER 16, 2023

is now private-label, and a new high for private-label brands was reached in 2022, with sales across retail channels reaching $228.6 A particular area of focus is within the health and wellness sector, with around 50% of consumers now saying that wellness is a top priority in their lives. One in four products sold in the U.S.

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Retail TouchPoints

MARCH 5, 2024

D’Arcy shared detailed insights on True Religion’s strategy, which kickstarted with its Spring 2024 Go There campaign starring Grammy-nominated recording artist Saweetie. The entire Go There campaign was fashioned around consumer insights. Number two, we know our consumers are inspired by athletes.

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Retail TouchPoints

JULY 7, 2022

Here are a few stats to consider: Bloomberg experts forecast the metaverse to be worth $800 billion by 2024 JP Morgan expects the metaverse to reach a $1 trillion opportunity There will be 1.74 Then have those team members present their experiences to the broader group. It’s already here, just in its infancy.

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Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. For years, consumers have known that their behaviors have been tracked. For years, consumers have known that their behaviors have been tracked. adults and 125 marketers.

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ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. billion in 2024. It is critical that brands re-create the luxury experience online. Fragrance is also a growing industry.

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Retail TouchPoints

JUNE 10, 2022

More than two-thirds of shoppers overall are already familiar with the metaverse, but the percentages for each generation vary widely, according to KPMG’s Go boldly, not blindly, into the metaverse Consumer Pulse Survey. billion in 2024, up from $478.7 However, new channels also mean new expectations.

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Retail TouchPoints

DECEMBER 21, 2023

As usual, there were lots to choose from — that’s standard for such a dynamic industry — but these were the topics that had “legs” (and are likely to continue to be important in 2024). Although they have no shortage of channels and tactics to use, they need to ensure they’re prioritizing the right methods for their ever-evolving consumers.

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Retail TouchPoints

FEBRUARY 21, 2024

As part of HHP (Health Hospitality Partners), a healthcare amenities company, Hydra Health has implemented its experience model inside the Geisinger Henry Cancer Center in Wilkes-Barre, Pa. and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond. “We

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