Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. Revenue of $14.6 billion.

POS 258

POS Omnichannel Mobile Improvements 258

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

365 Retail

MARCH 27, 2024

And with nearly 90% of UK adult consumers owning a smartphone , it goes without saying that any business that prioritises their mobile shopping experience will maintain significant benefit over competitors who don’t. Consumer Expectations are Leading the Charge Customer expectations from the online shopping experience are higher than ever.

Mobile 57

Mobile Omnichannel Order Fulfillment Customer Experience 57

Retail TouchPoints

FEBRUARY 5, 2024

“The new Ikea AI Assistant on GPT Stores is an ongoing initiative and the continuation of a journey that looks to enrich the retail experience and explore additional avenues to interact with our customers and coworkers as they help us improve and develop further,” said Parag Parekh, Global Chief Digital Officer for Ikea Retail in a statement.

Omnichannel 267

Omnichannel Recommendation Improvements Marketing 267

Retail TouchPoints

MARCH 25, 2024

This new Lowe’s partnership, covering the retailer’s 1,200 stores across the country, is Shipt’s first foray into the home improvement space. “As Lowe’s launched a new loyalty program for DIYers, MyLowe’s Rewards , in January 2024. In July 2023 , Lowe’s also expanded its same-day delivery offerings in a partnership with OneRail.

Omnichannel 186

Omnichannel Technology Improvements Customer 186

Retail TouchPoints

MAY 10, 2024

In 2024, There is a New Way to Manage Data: A Data Management Hub A data management hub, equipped with the appropriate resources, gives companies of all sizes the tools to succeed in ecommerce, measured by more efficient processes with lower costs and greater effectiveness that can increase customer satisfaction.

eCommerce 289

eCommerce Management Information Customer Loyalty 289

Retail TouchPoints

MARCH 8, 2023

The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Another 12% will be put toward supply chain improvements designed to boost both capacity and the customer experience.

Payment Services 218

Payment Services Supplies Electronics Omnichannel 218

Smile.io

MAY 15, 2024

In 2024, global retail ecommerce sales are expected to reach $6.3   Some brands have achieved monumental success within the DTC world, while others have fizzled out.    Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Retail TouchPoints

DECEMBER 5, 2023

31, 2024) as part of its multi-year modernization plan, including the unveiling of a “Store of the Future” in Mississauga, Ontario, the debut of the first Walmart Health Hub in Canada, more than $300 million spent on store remodels and renovations, and an expansion of the retailer’s fulfillment network to enhance the ecommerce experience.

Omnichannel 192

Omnichannel Electronics Fulfillment eCommerce 192

Fabric

JANUARY 16, 2024

NEW YORK – NRF 2024 – Jan. 16, 2024 – fabric , the creators of the next-generation commerce platform, today announced the availability of fabric Order Management System (OMS). Today’s retail landscape demands a delicate balance between innovation in customer engagement and operational efficiency.

eCommerce 130

eCommerce eCommerce Platforms Retail Fulfillment 130

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

JANUARY 11, 2024

As the use cases for this technology have become more clear, in 2024 we’ll see generative AI step into the arena as retailers move from experimentation to production, unlocking both efficiency and revenue opportunities — securely and at scale. Support and scale customer service. Automate conversational commerce.

Retail 229

Retail eCommerce Technology Social Media 229

Retail TouchPoints

JANUARY 22, 2024

has promoted Amy Sullivan to CEO, effective February 4, 2024. Home decor and furniture retailer Kirkland’s, Inc. , She has been with the company for more than a decade, most recently acting as President and COO. “We have a fantastic team in place and great momentum coming off the 2023 holiday season. .”

Improvements 232

Improvements Customer Marketing Retail 232

Retail TouchPoints

DECEMBER 18, 2023

American Freight plans to pilot the new format in additional stores in Q1 2024 before rolling it out nationwide starting in Q3.

Technology 264

Technology Improvements Customer Retail 264

Retail TouchPoints

APRIL 15, 2024

Untuckit has been on a multifaceted growth path in 2024. The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. For example, NetSuite Advanced Inventory helped Untuckit optimize its buy online, ship from store system.

Shipping Costs 130

Shipping Costs Operations Shipping Shopify 130

Omnisend

DECEMBER 5, 2023

In this article, we’ll explore the top 10 dropshipping marketing strategies for 2024 and cover everything from customer reviews to email marketing. Start free 10 dropshipping marketing strategies for 2024 Having the right game plan is key when figuring out how to market your dropshipping store.

Marketing 78

Marketing Social Media SEO Customer Retention 78

365 Retail

APRIL 4, 2024

Pricer, the leading in-store automation and communication solutions, will showcase new connected stores solutions at the Retail Technology Show , taking place at London’s Olympia on 24 & 25 April, 2024. Our customers need scalable and reliable tools to build their business for the future.

Technology 52

Technology Outdoor Retail Electronics 52

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers. On the distribution front, Walmart Canada will open a 300,000-square-foot.

Supplies 223

Supplies Beauty and Health Payment Services Fulfillment 223

Retail TouchPoints

JUNE 3, 2021

by 2024 — an astonishing 60% increase in half a decade. As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. The Four Pillars of Omnichannel Success. The pandemic has made omnichannel a business imperative for merchants of all sizes.

eCommerce 361

eCommerce Omnichannel Merchant Services Social Media 361

Retail TouchPoints

JANUARY 2, 2024

Mango reaffirmed its focus on physical retail in its 2024-2026 Strategy — a broad vision and roadmap for growth that includes a refined value proposition, digital expansion plans, executive leadership updates and more. through 2026. India, Italy and Spain are the other store “homes” planned for the coming years.

Fashion 216

Fashion Events eCommerce Channel 216

Bamboo Rose

JANUARY 18, 2024

Bamboo Rose Blog | NRF 2024 – 8 Key Takeaways & Themes Shaping the Future of Retail Despite the freezing temperatures in New York City during NRF 2024 – Retail’s Big Show , the event was a hotbed of activity and excitement. Attendees braved the cold weather to gather at the Jacob K.

Retail 26

Retail Supplies eCommerce Events 26

Fabric Blog

APRIL 17, 2024

fabric’s Order Fulfillment Logic automates distributed order management for omnichannel retailers Our next-generation real-time order fulfillment logic is now generally available in fabric OMS. Real-time inventory In 2024, online retailers should never have to rely solely on background jobs and schedulers.

Order Fulfillment 52

Order Fulfillment Payment Services Shipping Costs eCommerce 52

Retail TouchPoints

AUGUST 3, 2023

AEO) Chief Operations Officer Michael Rempell has announced he will step down from his role, effective early in the company’s fiscal 2024 in May. Photo credit: AEO, Inc. American Eagle Outfitters, Inc.

Operations 187

Operations Supplies Improvements Channel 187

Retail TouchPoints

APRIL 29, 2024

An Integrated App Experience with the Potential for Evolution AllSaints had an app before, but “I would politely describe it as a little basic,” said Reid diplomatically. As of the end of January 2024 — less than a year after launch — installs were nearing 150,000 , and engagement was holding steady.

Customer 217

Customer POS Download Payment Services 217

Retail TouchPoints

FEBRUARY 13, 2024

Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer can take — particularly if they’re essentially a pureplay operation. Ting: We built our own proprietary AI solution to improve the relevance of the results.

Operations 277

Operations Consumer Technology Improvements 277

Pivotree Blog

MARCH 6, 2024

Implementation of Syndigo PIM has enriched TruckPro’s digital shift TORONTO, March 6, 2024 – Pivotree Inc. TruckPro needed a consultant with deep expertise in new technologies to transform their customer experience and expand their product offering.

Automotive 52

Automotive Beauty and Health Drop Ship Customer Experience 52

CPC Strategy

MARCH 11, 2024

Marketer’s Guide with Examples] By Emily Sullivan Mar 11 2024 Have you ever felt in the dark when it comes to understanding the real impact your marketing dollars are having across multiple channels? This improved oversight ensures a clearer understanding of how each component of the media mix contributes to overall campaign success.

Channel 88

Channel Blog Social Media Marketing 88

365 Retail

DECEMBER 20, 2023

With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to improve their buying journeys, the latest research from Intellias , the leading global retail technology partner, reveals.

Consumer 62

Consumer Customer Experience Download Omnichannel 62

CPC Strategy

MARCH 7, 2024

Amazon Amazon Trends & Industry Predictions for Sellers [2024] By Tinuiti Team Mar 07 2024 2023 was yet another huge year for Amazon and the retail media sector as a whole, bringing with it new ad placements, partnerships and measurement capabilities, relaunched platforms, a major IPO and more.

Blog 62

Blog Shipping Costs Omnichannel Apparel 62

Retail TouchPoints

APRIL 26, 2024

alive and well, it’s a perfect time to begin to show the world that we are a lot more than a subscription box company, but rather a company that strives to improve the lives of dogs and their people with best-in-class products and services. To that end, we need to build more awareness for Bark and our products in new ways.

Toys 245

Toys Social Media Subscription Consumer 245

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. Adopting headless and modular commerce helps brands reduce the total cost of ownership (TCO) and improves flexibility, functionality, and scalability.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

GetElastic

NOVEMBER 9, 2021

By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146

B2C B2B Customer Retention Subscription 146

Smile.io

APRIL 15, 2024

PetSmart Treats’ loyalty program changes (in 2024) PetSmart recently announced updates to its Treats rewards program that took effect on April 2, 2024. Whenever a brand reconfigures its loyalty program, there’s cause for worry amongst its most loyal customers. But were these changes for worse or for better? 

Social Media 74

Social Media POS Gifts Events 74

Fabric Blog

MAY 7, 2024

Customizations are generally not best practices. Your omnichannel fulfillment and/or customer service are becoming suboptimal. As discussed above, looking at a customer holistically and ensuring an accurate, consistent and seamless experience is table stakes. Your current platform is big and expensive.

Shipping Costs 52

Shipping Costs Payment Services eCommerce Order Fulfillment 52

Fabric

DECEMBER 22, 2023

Modern commerce services can enrich the customer experience and get you on the nice list! Meanwhile, omnichannel fulfillment options remained popular with consumers. For retailers that want to convert more browsers to buyers, addressing these key areas are critical for optimizing the customer journey and driving more sales.

Merchant Services 130

Merchant Services Shipping Costs eCommerce Retail 130

Retail TouchPoints

MAY 23, 2023

Merchants simply prompt the tool with a text description of their desired background scene; Remove background , making it easy to remove distracting backgrounds from an image ; and Increased resolution , which uses AI to improve the quality of small or low-resolution images without having to reshoot. Merchants in the U.S.

Merchant Services 279

Merchant Services Events Shopify Improvements 279

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies.

Payment Services 57

Payment Services Travel Technology Payments 57