Forrester eCommerce

MAY 3, 2024

We’re excited to announce that we’ve finalized our selections for Forrester’s top emerging technologies for 2024. We’ll spotlight the top 10 emerging technologies in our main report that will publish in late June. And then we’ll release a report in July on technologies 11-20.

Technology 423

Technology Customer 423

Forrester eCommerce

MARCH 28, 2024

Yet a vast majority of these skeptics will use (and love) genAI during 2024, whether they know it or not. As is often the case with poorly understood tech that promises to change the world, consumers worry about its ethics and human impact. Like it or not, know it or not, genAI will seep into […]

Consumer 497

Consumer B2B Customer Experience B2C 497

Forrester eCommerce

MARCH 6, 2024

We recently published the Top Recommendations For Your Security Program, 2024 report for CISOs and other senior cybersecurity and technology leaders. In 2024, our recommendations fall into three major themes for security leaders: Changing tech.

Recommendation 402

Recommendation Technology Other Management 402

Forrester eCommerce

MAY 15, 2024

RSA Conference (RSAC) 2024 boasted 41,000 attendees, 600 exhibitors on the show floor, 425 sessions, and plenty of dashing around Moscone Center and its surrounding area for our analysts. The event, still the top dog of cybersecurity events, was packed, with announcements and press releases galore.

Events 284

Events Blog Management 284

ChannelSale

MARCH 13, 2024

You have come to the right place to look back on the e-commerce sector in 2023 and what trends to arrive in 2024 to increase its sales rapidly. Statistics confirm that e-commerce sales in 2023 crossed 6.5 All of it added to the rise of e-commerce sales from 5.7 trillion dollars from 2022 to 2023.

eCommerce 103

eCommerce Payment Services Social Media Comparison Shopping 103

My Wife Quit Her Job

JANUARY 8, 2024

In this episode, I’m going to give you my predictions for ecommerce and small business entrepreneurship in 2024. I’ll dive into what’s next, discuss everything from the shifting landscape of eCommerce jobs to artificial intelligence and what’s going on with China. Sign up for my free 6 day ecommerce mini course - [link]

eCommerce 232

eCommerce 232

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. Social commerce value will keep on growing. The value of social commerce continues to grow rapidly and is shaping the future of online retail. E-sellers will leverage social channels more than ever.

Social Media 294

Social Media Beauty and Health Multichannel eCommerce 294

Forrester eCommerce

DECEMBER 19, 2023

2024 promises a better tech spend outlook for Europe — Forrester forecasts that European tech spend will bounce back to grow 5.1% in 2024, almost double its rate in 2023.

Information 417

Information Technology 417

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 238

B2B eCommerce BigCommerce Omnichannel 238

Fastr

FEBRUARY 22, 2024

Originally published as a guest post on CMS Critic on February 21, 2024. For e-Commerce companies, the true promise of AI lies beyond tools and in sophisticated, flexible environments – where they can break the bottleneck and empower their teams with speed and agility.

eCommerce 130

eCommerce 130

Forrester eCommerce

OCTOBER 11, 2023

Before our full predictions for 2024 launch on Tuesday, October 24, read our "anti-predictions." " Here's what won’t happen in 2024.

Consumer 441

Consumer Management Customer 441

Practical eCommerce

MAY 14, 2024

The post New Ecommerce Tools: May 14, 2024 appeared first on Practical Ecommerce. This week: shoppable video, digital payments, returns management, AI-powered pricing, generative-AI ad tools, and advertising for marketplace merchants.

Merchant Services 94

Merchant Services eCommerce Management 94

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Practical eCommerce

MAY 21, 2024

The post New Ecommerce Tools: May 21, 2024 appeared first on Practical Ecommerce. This week: updates on tax compliance, accessibility, inventory, cross-channel order fulfillment, chargebacks, and management for perishable-goods brands.

eCommerce 68

eCommerce Order Fulfillment Fulfillment Channel 68

Forrester eCommerce

FEBRUARY 21, 2024

Check out this preview of The Forrester Wave™: Digital Asset Management Systems, Q1 2024, which reveals the DAM vendors that are pushing the boundaries of intelligent and strategic creativity.

Management 415

Management Operations 415

Forrester eCommerce

JANUARY 17, 2024

Last night I participated in Tinuiti’s Bold Predictions & Bold Wines, a fun way to learn about wines before holidays with the family while also discussing opportunities for CMOs in 2024. I learned some really great tips which are too good not to share: When it comes to measurement, listen, learn, and lean in. We […]

Customer 344

Customer 344

Forrester eCommerce

MAY 8, 2024

IHH Healthcare Singapore wins Forrester’s 2024 APAC Customer-Obsessed Enterprise Award, which recognizes organizations that are delivering outstanding customer experiences to accelerate business outcomes.

Customer 242

Customer Customer Experience 242

365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. trillion in 2024. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

MakeWebBetter

NOVEMBER 1, 2023

Are you an eCommerce enthusiast wondering about the latest Magento eCommerce trends? Brace yourself, because I’m about to spill the beans on the hottest Magento eCommerce trends of 2024! The post Magento eCommerce Trends 2024: A Guide for Businesses appeared first on MakeWebBetter.

Magento 166

Magento eCommerce Customer 166

Forrester eCommerce

MARCH 19, 2024

Yesterday, we released The Forrester Wave™: Application Modernization And Migration Services, Q1 2024. We looked at the top 15 vendors in the market and evaluated them across 25 criteria.

Marketing 398

Marketing 398

Forrester eCommerce

OCTOBER 25, 2023

In 2024, we expect that CX leaders will continue to navigate variable footing, in some cases finding themselves caught in the crossfire between new tech and old policies. Prepare yourself for the new year with a preview of our 2024 predictions.

Customer Experience 430

Customer Experience Customer 430

Forrester eCommerce

OCTOBER 30, 2023

Learn more in our 2024 technology infrastructure predictions. Dynamic changes are occurring in the technology infrastructure landscape, impacting the data center, remote work, edge environments, and connectivity.

Technology 417

Technology Customer 417

Practical eCommerce

MARCH 25, 2024

This week's rundown includes new tools for livestream commerce, cross-border transactions, logistics, omnichannel sales, customer experience, fraud prevention, and more. The post New Ecommerce Tools: March 25, 2024 appeared first on Practical Ecommerce.

eCommerce 123

eCommerce Omnichannel Customer Experience Customer 123

Forrester eCommerce

OCTOBER 25, 2023

Get an overview of our B2C marketing predictions for 2024. B2C marketing CMOs will need to navigate AI and prioritize the practical amid a tense political atmosphere.

B2C 387

B2C Marketing Technology Customer 387

Forrester eCommerce

OCTOBER 26, 2023

Will generative AI live up to the hype in 2024? Learn more in our 2024 predictions for artificial intelligence. The short answer is yes.

Customer 403

Customer 403

Retail TouchPoints

SEPTEMBER 15, 2023

The retailer also is promising enhancements by early 2024 that will include in-app ecommerce, personalization capabilities, an “evolved” rewards experience and a mobile experience for sister company Dollar Tree.

Mobile 258

Mobile eCommerce Improvements Management 258

Forrester eCommerce

OCTOBER 30, 2023

In 2024, we’ll see SaaS sales hit 75%, genAI drive modernization efforts, and at least one vendor megadeal. Learn more in Forrester’s 2024 enterprise software predictions.

Marketing 387

Marketing Information Technology Customer 387

Forrester eCommerce

MAY 1, 2024

A Forrester analyst's impressions from Hannover Messe 2024, the smart manufacturing world's big annual trade show.

Customer 254

Customer 254

Forrester eCommerce

OCTOBER 30, 2023

In 2024, software developers will have to adapt to the rise of TuringBots, ajar source, and Backstage in the development cycle. Learn more in our 2024 predictions for software development.

Operations 400

Operations Customer 400

Forrester eCommerce

MARCH 20, 2024

On March 18, 2024, when NVIDIA’s GPU Technology Conference […]

Technology 412

Technology Operations Customer 412

Forrester eCommerce

OCTOBER 24, 2023

In 2024, the APAC region will see a significant amount of change driven by generative AI. Learn more in our 2024 APAC predictions.

B2B 388

B2B Customer Marketing 388

Forrester eCommerce

OCTOBER 31, 2023

Agencies will take full advantage of AI in 2024 and build custom “brand language models.” Learn more about what will shape the agency world in 2024. But fear of mismanagement will read to an increase in reviews.

Customer 380

Customer B2C Marketing 380

Practical eCommerce

MAY 7, 2024

This week: updates on ecommerce operations software, social commerce, post-purchase experiences, digital payments, the metaverse, and more. The post New Ecommerce Tools: May 7, 2024 appeared first on Practical Ecommerce.

eCommerce 81

eCommerce Payment Services Operations 81

Forrester eCommerce

OCTOBER 26, 2023

In 2024, firms will surge ahead with automation initiatives, fueled by new AI enthusiasm. Learn more in our 2024 automation predictions.

Customer 403

Customer 403

Groove

MARCH 7, 2024

In 2024, email marketing is far from dead. Klaviyo Email Marketing: Deep Integration with eCommerce Platforms With Klaviyo's deep integrations with major eCommerce platforms, eCommerce store owners can take advantage of seamless data synchronization to create personalized marketing campaigns for subscribers. Stamped.io

Marketing 370

Marketing eCommerce Platforms Shopify Shopping Carts 370

Forrester eCommerce

OCTOBER 30, 2023

2024 brings new challenges to cloud providers and customers grappling with AI disruption. Learn more in our 2024 cloud computing predictions.

Customer 395

Customer 395

Groove

FEBRUARY 27, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195