Retail TouchPoints
JANUARY 4, 2022
As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. Consider that 223 million consumers say they have or are open to shopping secondhand products.
Retail TouchPoints
MAY 9, 2022
The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.
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Retail TouchPoints
MAY 16, 2024
billion by 2030. Customer convenience is a top driver, but bottom-line benefits for retailers are paramount too. Costco customers can leverage the optical department to fill a new prescription for eyeglasses or get evaluated for new Bluetooth-enabled listening devices as part of a weekly shopping trip for necessities.
Retail TouchPoints
MAY 3, 2021
In early April 2021, carbon dioxide levels reached a record high of 420 parts per million , according to CO2 Earth , and scientists warn that emissions need to be cut in half by 2030 to avoid the worst aspects of climate change. Shippers that opt in to the program get more than a warm feeling for their money.
Retail TouchPoints
JULY 3, 2023
As consumers, we’ve learned how to adjust to and enjoy new shopping formats. To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. Here’s how.
Retail TouchPoints
MAY 3, 2021
This means taking into consideration not just holdover concerns from the pandemic, but what these consumers will demand in the future, according to Barnes & Noble College ’s (BNC) College 2030 report. College students, like all younger consumers, tend to be early adopters of new technology.
Retail TouchPoints
SEPTEMBER 20, 2023
Consumers wishing to upcycle their watches will receive a prepaid shipping label, and the brand will inspect, clean and refurbish used watches with a working battery to prepare them for resale. Additionally, Timex is working toward net-zero greenhouse gas emissions by 2050, beginning with a 50% cut by 2030.
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