Retail TouchPoints

JULY 17, 2023

from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience.

Food and Beverages 223

Food and Beverages Payment Services Retail Payments 223

Retail TouchPoints

SEPTEMBER 20, 2023

Consumers wishing to upcycle their watches will receive a prepaid shipping label, and the brand will inspect, clean and refurbish used watches with a working battery to prepare them for resale. Additionally, Timex is working toward net-zero greenhouse gas emissions by 2050, beginning with a 50% cut by 2030.

Shipping Labels 245

Shipping Labels Shipping Consumer Customer Experience 245

Retail TouchPoints

JANUARY 24, 2023

Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points.

Food and Beverages 266

Food and Beverages BigCommerce Home Furnishings PayPal 266

Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 277

Payments Omnichannel Payment Services Consumer 277

Retail TouchPoints

OCTOBER 6, 2023

The adaptive clothing market is growing, with Market Reports World forecasting a compound annual growth rate (CAGR) of 5.74% through 2030. Selma and Isaac are championing fashion that transcends barriers, and we know our customers will love to see their relationship and hear their story behind the collection.”

Fashion 273

Fashion Apparel Accessories Clothing 273

Retail TouchPoints

AUGUST 30, 2021

stores, is part of the retailer’s goal of becoming a circular business by 2030. In a recent survey, Coresight Research found that 29% of consumers consider environmental sustainability in their shopping choices more now than prior to the pandemic. The service, which IKEA plans to eventually make available permanently at all U.S.

Consumer 232

Consumer Management Customer Marketing 232

Retail TouchPoints

JUNE 14, 2023

Nearly every major retailer has embraced consumer demands for quick and easy delivery. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. In fact, experts predict that online food delivery alone will become a $32 billion industry by 2024.

Small Business Retail 265

Small Business Retail Retail Shipping Costs Clothing 265

Ecommerce Platforms

APRIL 5, 2023

Countless tools, from collaboration and communication apps to customer service software, include their own AI enhancements. However, up to the year of 2030, the marketplace is expected to grow at a CAGR of 38.1%, leading to an expected value of 1,597.1 By 2030, the machine learning space will be worth around $302.62

Improvements 104

Improvements Technology Customer Experience Marketing 104

Retail TouchPoints

MARCH 28, 2024

The likelihood of delays also makes it challenging for last mile logistics companies to accurately predict delivery times, reducing their ability to meet consumers’ expectations when tracking deliveries. They can set times based on traffic data as well as the availability of customers.

Technology 253

Technology Presentation Travel Operations 253

Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 221

Information Payment Services Customer Management 221

GetElastic

DECEMBER 21, 2021

A headline recently caught my eye, which highlighted the rising cost of delivering an ecommerce experience and how the days of going online for better deals may be shifting as retailers and branded manufactures start to raise prices online to improve margins.

Shipping Costs 140

Shipping Costs eCommerce Customer Multi-channel 140

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. Despite these unknowns, one thing has become apparent: Consumers are continuing to shop more and more. Shifting Consumer Behaviors. The retail industry is changing, fast.

eCommerce 151

eCommerce Merchant Services Retail Customer Experience 151

ESW

JUNE 27, 2023

Based on its current trajectory, the clothing industry’s global emissions are predicted to grow by 50% by 2030 — a rate that is completely unsustainable for the future of our planet. were secondhand, and 75% of consumers have shopped for or are open to shopping for secondhand clothing. Does a Circular Economy Matter? billion by 2026.

Apparel 78

Apparel Payment Services Clothing Fashion 78

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

iVend

DECEMBER 7, 2022

For the holiday season 2022, consumers look set to continue their love affair with ecommerce solutions and online shopping. Unless, that is, savvy retailers can get one step ahead with a retail strategy that offers alternative purchases in a personalised customer experience. Read how we could help you to maximise sales.

eCommerce 98

eCommerce Retail Customer Experience Gifts 98

Retail TouchPoints

APRIL 13, 2022

This greatly expands the reach of the cryptocurrency to consumers, moving it beyond something that’s only used by tech enthusiasts or industry professionals. billion by 2030, a number that’s likely conservative as well-known retailers expand their footprint into this space. Understand regulations and security.

Cryptocurrencies 217

Cryptocurrencies Payment Services Retail Payments 217

Retail TouchPoints

JANUARY 26, 2024

Product segmentation, for example, has helped luxury brands develop tailored shopping experiences that are meant for different customer bases with different purchase behaviors and shopping priorities — all without alienating their core customer base. Luxury purchases are no different.

Marketing 147

Marketing Operations Management Retail 147

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. We may do a capsule collection or partnership, but it’s customer-led — and that leads us to monetization,” he explained. Pernot-Day said.

Fashion 239

Fashion Fulfillment Apparel Order Fulfillment 239

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 342

Merchant Services Retail Mobile Supplies 342

Retail TouchPoints

AUGUST 12, 2021

” IL MAKIAGE joins a growing list of retail and consumer brands that are acquiring tech companies to bolster their data-driven capabilities. In May 2021, Walmart acquired Zeekit , another Israeli startup that uses real-time imaging, computer vision and AI to create a digital fitting room experience for shoppers. billion in 2019.

Technology 263

Technology Consumer Information eCommerce 263

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.

Fulfillment 256

Fulfillment Vend Operations Technology 256

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement. Baldwin: Caring for our people is at the very heart of how we show up.

Consumer 244

Consumer Operations Improvements Retail 244

Retail TouchPoints

SEPTEMBER 23, 2020

Consumers love environmentally conscious companies. Research from Accenture shows that consumers are buying 72% more environmentally friendly products than they were five years ago, while IBM and the National Retail Federation found buyers are willing to pay around 35% more money for products from eco-friendly brands.

Shipping Costs 238

Shipping Costs Small Business Retail eCommerce Travel 238

ESW

MARCH 29, 2023

Here is a look at how luxury brands are adapting and evolving to meet consumer demands. Many brands felt that an online platform would diminish the customer experience and brand reputation, so they stuck with what they knew best — physical storefronts. So, which luxury brands are the most trustworthy in the eyes of consumers?

Fashion 78

Fashion Games Consumer Technology 78

iVend

JANUARY 17, 2023

There has never been so much tech in retail, with retail technology solutions having the power to help attract and retain customers, for sustained growth and profit. This digital technology in retail stores provides a ‘personal shopper’ service that enhances the customer’s experience and increases sales.

Technology 95

Technology Retail Omnichannel Customer Experience 95

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. But the post must go on. When it’s oh so much more!

Payment Services 228

Payment Services Retail Supplies Fulfillment 228

GetElastic

JANUARY 5, 2023

Brands that have bent to these platform constraints suffer from clunky, disjointed customer experiences, or worse yet, boring cookie-cutter, undifferentiated commerce experiences (is there even a brand here?). As a result, we’ve seen D2C companies try all sorts of strategies to reach customers where they are.

Social Media 78

Social Media Channel Shopify Fulfillment 78

iVend

APRIL 9, 2024

Mobile POS System iVend mobile POS takes service to customers in the aisle. compound annual growth rate between then and 2030 **. Customer engagement Giving associates mobile POS means that a store can bring service to the customer, rather than the customer having to go to a fixed point of service.

POS 52

POS Electronics Payment Services Point of Sale 52

iVend

MARCH 20, 2024

Mobile POS System iVend mobile POS takes service to customers in the aisle. compound annual growth rate between then and 2030 **. Customer engagement Giving associates mobile POS means that a store can bring service to the customer, rather than the customer having to go to a fixed point of service.

POS 52

POS Mobile Payment Services Point of Sale 52

ChannelAdvisor

AUGUST 29, 2022

With a focus on speed and convenience for the consumer, quick commerce is typically centered around smaller quantities of products, ranging from food, beverage, toiletries, pharmaceuticals and more. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. Rapid Delivery Services.

eCommerce 92

eCommerce Food and Beverages Fulfillment Consumer 92

PFS

JANUARY 23, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. Despite these unknowns, one thing has become apparent: Consumers are continuing to shop more and more. Shifting Consumer Behaviors. The retail industry is changing, fast.

Merchant Services 59

Merchant Services Retail Consumer Social Media 59

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. As the commerce world continues to evolve, consumers are looking for ever-more flexible and unique interactions online. commerce, Gatsby.JS for Vue developers.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

ChannelAdvisor

AUGUST 29, 2022

With a focus on speed and convenience for the consumer, quick commerce is typically centered around smaller quantities of products, ranging from food, beverage, toiletries, pharmaceuticals and more. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. Rapid Delivery Services.

eCommerce 59

eCommerce Food and Beverages Fulfillment Consumer 59

Steve Dennis

DECEMBER 13, 2019

This line of largely misguided thinking contributed mightily to the idea that physical retail was destined to go away and led to some aggressive predictions about online shopping penetration getting to 50% by 2030 (or even 30% by 2025) that look less and less prophetic every day. The customer is the channel.

Retail 97

Retail eCommerce Channel Books 97