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Kohl’s Upgrades Loyalty Program With Kohl’s Cash Tie-In

Retail TouchPoints

Members earn 5% Kohl’s Cash on every purchase along with personalized deals, a birthday gift and other perks. Over the last decade, we’ve built one of retail’s leading loyalty programs, a critical element in delivering an outstanding experience for our customers,” said Kohl’s CMO Greg Revelle in a statement. “We

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What You Can Learn From 5 Outstanding Personalized Shopping Experiences

Smile.io

Personalization has come a long way. In fact, it is so powerful that 40% of consumers purchase more from retailers with personalization across all channels. What was once simply a customer’s name in an email has now become a powerful tool for boosting customer loyalty and engagement.

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What You Can Learn From 5 Outstanding Personalized Shopping Experiences

Smile.io

Personalization has come a long way. In fact, it is so powerful that 40% of consumers purchase more from retailers with personalization across all channels. What was once simply a customer’s name in an email has now become a powerful tool for boosting customer loyalty and engagement.

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6 Ways to Improve a Customer’s Post-Purchase Delivery Experience

lateshipment

Your checkout process is seamless with limited navigation, thanks to your focus on providing a great user experience on your site. Thereafter, the shopper hits “buy” and selects their preferred payment and shipping options from the choices on your checkout page. Frustrated customers don’t merely stop shopping with you. The reason?

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How to Build a Better Retail Assortment Strategy

Wiser

Moreover, an effective assortment strategy allows retailers to stand out in the fiercely competitive retail landscape, providing a unique and memorable shopping experience. 5: Regularly Revisit and Update Your Strategy An effective retail assortment strategy is not a one-and-done endeavor.

Retail 146
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The 19 Most Innovative Ecommerce Brands of 2017

BigCommerce

What we got back were hundreds of submissions from online brands building visionary developments that drive growth opportunities, solve business challenges, and deliver outstanding customer experiences above and beyond traditional online retail. Flip Flop Shops. Those verticals include: Apparel & Jewelry. Electronics.

eCommerce 411
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5 Luxury Brand Trends for a Post-Pandemic World

ESW

Many brands felt that an online platform would diminish the customer experience and brand reputation, so they stuck with what they knew best — physical storefronts. Consumers Want to Invest in Experiences Millennials have long established themselves as a generation that cares more about experiences than exclusive, luxury goods.

Fashion 78