Mon.Aug 03, 2020

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Smackdown! Enterprise Monitoring Vs. TLS 1.3 And DNS-Over-HTTPS

Forrester eCommerce

Technically, the male praying mantis mates for life. If you know anything about the mating habits of the female sex of that particular insect, you now also understand the limitations of the word “technically.” Similarly, technically, TLS 1.3 and DNS-over-HTTPS (DoH) are improvements upon previous technologies that are supposed to improve security.

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How Will DTC Rebound After The COVID Retail Shakeup?

Retail TouchPoints

As the country pulls through the worst of the COVID-19 shutdowns, economic recovery moves to the forefront of debate. Will the travel industry rebound? What about retail, especially the brick-and-mortar variety? While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape.

Outdoor 293
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In 2019, Southwest Had A CX Disaster; In 2020, Its Customers Forgave The Airline — Here’s Why

Forrester eCommerce

I predicted that Southwest would recover in the CX Index due to the CX equity it has built with its customers. As it turned out, Southwest not only recovered, it set a new high score for the industry and passed JetBlue to take the top spot among airlines.

Customer 284
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Lord & Taylor, Men’s Wearhouse Parent Declare Bankruptcy

Retail TouchPoints

Two retailers that have been on bankruptcy watch — Lord & Taylor and Tailored Brands — submitted their Chapter 11 filings on August 2. Store closing sales began at 19 of Lord & Taylor’s 38 locations that day. In May, sources told Reuters that Lord & Taylor was waiting until its stores were allowed to reopen from COVID-19 shutdowns to file for bankruptcy, so that it could bring in the public for those sales.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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FORRward: A Weekly Read For Tech And Marketing Execs

Forrester eCommerce

The Clock Keeps Ticking On Microsoft’s Pursuit To Purchase TikTok In The US Late last year, we predicted that companies like Facebook or Meredith Corporation would court TikTok for acquisition but that its Chinese parent company, ByteDance, would ultimately hold out for an IPO. Now, it looks like we were half right. Increasing scrutiny from lawmakers over data privacy concerns and […].

Marketing 265
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Exclusive Q&A: EY Defines 5 Post-Pandemic Consumer Segments

Retail TouchPoints

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Two years later, as consumers adapted to shutdowns designed to stem the spread of COVID-19, EY recognized that the speed of consumer transformation had greatly accelerated and that new research was needed, explained Jeff Orschell, EY’s Americas Retail Leader and Global Account Leader, in an interview with Retail TouchPoints.

Consumer 272

More Trending

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$21 Billion Speedway Acquisition To Boost 7-Eleven Store Count By 3,900

Retail TouchPoints

7-Eleven Inc. is poised to grow its North American store count by nearly 40% with its acquisition of approximately 3,900 Speedway convenience stores and gas stations in the U.S. from Marathon Petroleum Corporation (MPC). 7?Eleven currently operates more than 9,800 corporate and franchised stores in the U.S. and Canada. The $21 billion cash price “reflects an attractive EBITDA multiple of 7.1X after taking into account expected impacts from the transaction, including $475 million to $575 milli

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The Customer Is The Channel

Steve Dennis

Despite the accelerating growth of digitally-enabled shopping, the concentration of power in the hands of consumers and the blurring of the lines between retail channels , it’s still common for retailers to report their sales for e-commerce and physical retail as two separate figures. Comparable store sales and sales per square foot are often seen as the primary indicators of retailer health.

Channel 206
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1-800-FLOWERS Finalizes $245 Million Personalization Mall Acquisition

Retail TouchPoints

Gifting giant 1-800-FLOWERS.COM has completed its purchase of Personalization Mall , an e-Commerce provider of personalized products. The $245 million acquisition, first announced in February , includes a newly renovated 360,000-square-foot production and distribution facility along with Personalization Mall’s customer database, which includes both consumer and corporate accounts.

eCommerce 160
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Facebook Ads: A Recipe for Success

Inflow Insights

Social media has begun to play an increasingly integral role in the consumer purchasing process. Facebook alone boasts over 2.6 billion active monthly users , making it the biggest social network worldwide and, therefore, one of the most valuable platforms in paid advertising. However, it’s only as valuable as your ability to utilize it—and that’s where we come in!

Events 139
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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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Optimising e-commerce business for the new normal

Retail Technology Review

The global COVID-19 pandemic has undoubtedly disrupted the retail sector significantly. With many stores forced to close their doors over lockdown, there has been a sudden and rapid rise in online shopping.

eCommerce 132
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Case Study: Kat the Label

TradeGecko

How one designer lingerie label turned things inside out. Inspired by the love of lace, design, style, and details, Kat the Label is a bespoke lingerie brand from Australia. Committed to ethical trade, it lives by the motto of: "We’ll compromise on a lot of things. but never our lingerie.”. Like many a small business, it relied heavily on brick-and-mortar sales.

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Cart Abandonment SMS: How to Integrate Text Messages into Your Strategy

Omnisend

Reading Time: 6 minutes. Recovering abandoned carts is a big challenge for the vast majority of retailers nowadays. Marketing tools like email reminders, Facebook, and Google retargeting are well-known and widely used to win customers back. But marketers wouldn’t be marketers if they weren’t on the lookout for new, more effective, and more affordable marketing means and communication channels.

Jewelry 120
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Pladis launches price-marked pack format for independent retailers

TalkingRetail

Pladis has added a price-marked pack to its Flipz range in a move designed to give independent retailers “the opportunity to take an even bigger bite out of snacking”.

Retail 128
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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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What the pandemic has done to Nordstrom's revamp

RetailDive

This was the year the retailer planned to expand its ecosystem concept and redefine the department store. Instead it's scrambling like everyone else.

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Derbyshire store asks consumers to remove masks amid security concerns

TalkingRetail

The Nisa Local store in Danesmoor, Derbyshire, is asking customers not to wear face coverings for security reasons. Face coverings have been mandatory in shops and supermarkets since 24 July after the government brought in new regulations to stop the spread of coronavirus. However, a sign at the Chesterfield Nisa, says: “For security reasons, please.

Consumer 122
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The State of eCommerce Subscriptions in 2020

ESW

It’s been over a year since we first analyzed the rise of eCommerce subscriptions , and a lot has changed. Subscription services exploded, eCommerce adoption increased. Then a global pandemic upended retail and brought the world to a standstill. Few will be surprised to hear that, with most of the world sheltering at home, a retail model that delivers products directly to customer doors has done particularly well.

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Vestal unveils first flavoured vodka variants

TalkingRetail

Alcoholic beverages company Halewood has launched two flavoured vodkas for its Vestal vodka brand, following “significant growth across all vodka categories”. Vestal Black Cherry and Vestal Raspberry & Blackcurrant are available in 700ml bottles retailing at £22, each with a 40% ABV. The brand said the flavours are based on traditional Polish fruit-based vodkas known.

Retail 115
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Get MACH Ready with Orium, Commercetools, and Contentstack

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Chico's declares bankruptcy in Canada

RetailDive

The struggling women's apparel retailer will permanently close all 10 stores in the country as part of its effort to contain costs and outlast the pandemic.

Apparel 109
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Somerset c-store secures new owner

TalkingRetail

Experienced retailer Nareshbhai Solanki has bought Jones Convenience Store in Shepton Mallett, Somerset, for an undisclosed sum. The Jones Convenience Store is located on a substantial corner plot and benefits from a good residential catchment area, with the Mendip District Council Office also close by. Previous owner, L&F Jones, decided to sell the store in.

Retail 106
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July 2020 COVID-19 + Ecommerce Update

ROI Revolution

Published August 3, 2020. Walmart, Target, & More to Shut Doors on Thanksgiving Due to COVID-19. Major brick-and-mortar retailers including Walmart, Target, and Best Buy are shutting their doors for Thanksgiving in light of the COVID-19 pandemic. The holiday closings come as retailers work to avoid overcrowding their stores and allow all of their employees to have a day off.

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Nisa Retail partner converts to Co-op franchise

TalkingRetail

Retailers Siva and Ravi Sandaname have opened the doors of their newly converted Co-op franchise store in Barking, East London. The retailers, in Minter Road, are the second Nisa partner to convert to the Co-op franchise. The store, which opens between 7am-11pm daily, includes an in-store bakery and Costa Coffee Express, alongside food-to-go and everyday.

Retail 98
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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CVS to offer Venmo, PayPal QR codes in stores

RetailDive

Other platforms, like WhatsApp and Amazon, have introduced QR codes for merchants, too.

PayPal 116
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Cash machine operator Cardtronics UK admits to ‘backlog of problems’

TalkingRetail

Cash machine provider Cardtronics UK, operator of Cashzone ATMs, has admitted to “a backlog” of problems that had led to reported delays of up to six weeks in fixing faulty machines. Fiona Logie, owner of Yealmpton Stores, near Plymouth, Devon, told Talking Retail she had logged a call about her broken internal ATM five to.

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Lord & Taylor files for bankruptcy

RetailDive

New owner Le Tote had given the oldest department store in the U.S. and its 38 locations a rare ray of hope when it acquired it for $75 million last year.

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Trebor cash promotion returns for second year

TalkingRetail

Mint brand Trebor is bringing back its “Cash in a Flash” on-pack consumer promotion for a second year, supported by bespoke point of sale materials. The promotion is running throughout August across Trebor’s single packs, offering shoppers the chance to win one of 1,000 instant cash prizes, including a £1,000 cash prize. To enter, shoppers.

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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Tailored Brands files Ch. 11

RetailDive

The parent company of Men's Wearhouse and Jos. A. Bank plans to reduce its store footprint while it remains open through the bankruptcy process.

Banking 73
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Mondel?z adds tiny treats to Halloween portfolio

TalkingRetail

Mondel?z International has expanded its Treatsize confectionery range for Halloween 2020, in a move designed to “help retailers get into the spooky spirit and capitalise on the growing opportunity”. Cadbury Family Treatsize (222g) and Freddo and Friends Treatsize (191g) both retail at £2.79, with an introductory price of £1.

Retail 80
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PetSmart gamifies reptile adoption with Snapchat AR quiz

RetailDive

An immersive lens includes a discount on a pet reptile to drive store foot traffic, which rose during the pandemic's early days as people stockpiled supplies.

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Fuel retailers need more support to transition to electric vehicles

TalkingRetail

The ACS has called on the government to do more to provide fuel retailers with support to introduce electric vehicle (EV) charging points and connections to the National Grid. The trade body was responding to a consultation from the Department for Transport, which sought views on bringing forward the end to the sale of new.

Retail 78
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.