Kibo

APRIL 8, 2020

With the strain to be noticed felt even more keenly now, how can publishers maximize their own storefronts and enhance the B2C experience in addition to their existing B2B sales? It can not only help with near-term sales, but with customer data collection, too. Here Are Five Digital Upgrades to Make Right Now.

Books 108

Books B2C B2B Social Media 108

Elsner

MAY 21, 2020

In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Below are some strategies for B2B Ecommerce stores: 1.

B2B 78

B2B eCommerce Improvements B2C 78

Groove

JUNE 25, 2020

The BigCommerce & HubSpot Integration by Groove Commerce helps you automatically sync all customer and order data from BigCommerce with Hubspot's smart lists and reporting tools. Sync order data into deals, and sync customer data from orders into contacts. Most recent order total. Lifetime revenue.

BigCommerce 349

BigCommerce B2C B2B eCommerce 349

Ecommerce Platforms

JULY 12, 2021

Most B2B companies still choose to trade offline – currently, the offline B2B industry generates a massive $6.7TN annually. However, for smaller offline B2B businesses, moving to the online world is no small feat. The marketplace changes, customer needs shift, and technology evolves; in short, things online move fast.

Merchant Services 151

Merchant Services Payment Services B2B B2C 151

Groove

AUGUST 18, 2020

No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Real-Time Customer Data. Data Science. Klaviyo Features.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Retail TouchPoints

AUGUST 24, 2022

Use the data you have to your advantage. Jason Hofmann is Digital River ’s SVP, Customer Success and Partner Enablement, helping clients built fast-paced, global ecommerce businesses. He has more than 20 years of experience focusing on driving global online commerce across B2B and B2C channels.

Payment Services 282

Payment Services eCommerce Shipping Costs Shipping 282

Retail TouchPoints

DECEMBER 23, 2022

Not only does it hinder repeat engagement and building loyalty, but anonymous shoppers also make it difficult to deliver a 1:1 personalized experience because no historical customer data exists.

eCommerce 235

eCommerce Shipping Costs Retail Recommendation 235

Forrester eCommerce

AUGUST 26, 2020

CMOs are fully aware of the importance of customer data. The employee data tsunami is less obvious, though. Expect the lines between employee and customer experiences to blur. CMOs often own external communication, while chief human resources officers (CHROs) own internal communication.

Customer Experience 506

Customer Experience Customer Data Customer B2C 506

Kibo

APRIL 19, 2022

The difference between B2C and D2C Commerce. There’s a difference between a D2C business model and a business-to-consumer (B2C) model. A B2C model requires inventory to pass through one or more intermediaries before it gets from the brand/manufacturer to the consumer. The D2C model supports customers by fully understanding them.

Payment Services 127

Payment Services Customer B2C Social Media 127

GetElastic

MAY 16, 2019

Getting your B2B business ready for the digital era is no small feat. And just when you think you are done…you have to roll up your sleeves and get going all over again as business needs change and customer expectations evolve. B2B personalization is moving beyond serving relevant content, product, and pricing information to the user.

B2B 119

B2B Merchant Services Multi-channel B2C 119

Optimizely

OCTOBER 5, 2017

A CRM is the one place where all of your customer data lives, creating a single source of truth on which to base business decisions and manage customer engagement. However, most traditional CRMs were built specifically to serve B2B businesses — and you can tell. In contrast, the B2C CRM is built for marketers.

B2C 186

B2C B2B Multi-channel Management 186

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells. Larger margins due to eliminating intermediaries .

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells. Larger margins due to eliminating intermediaries .

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

Groove

NOVEMBER 25, 2019

This has allowed HubSpot to expand its service offerings - keeping its customers, and their customers, as the main focus. HubSpot can help B2B and B2C marketing strategy with three main tools: Marketing Hub, Sales Hub, and Service Hub. HubSpot isn’t just for B2B lead generation businesses. HubSpot Tools.

BigCommerce 312

BigCommerce B2B eCommerce Marketing 312

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

FEBRUARY 23, 2021

Customer segmentation. B2B and mobile ecommerce. Order management and customer service. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers. Customer data reports. B2B and B2C commerce functionality. Product recommendations.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

ROI Revolution

APRIL 23, 2021

Another significant update is that in order for advertisers to receive ROAS data for opt-out customers, at least four of the eight conversion events will have to be configured as value optimization for the Purchase event within Aggregated Events Manager. ROAS will otherwise only be inclusive of opt-in/non-iOS customer data.

Social Media 78

Social Media B2C Events B2B 78

Onilab User Guides

FEBRUARY 15, 2019

He mentioned the following: Added features will include: PWA, GraphQL, Page Builder; Vertex, Amazon Pay, Dotmailer, Klarna will be updated; Better B2B performance (handling up to 3000 addresses on customer accounts); Improved Magento Shipping. Full Venia B2C theme; Payment request API integration; B2B theme; GraphQL.

Magento 53

Magento eCommerce Mobile eCommerce B2B 53

Kibo

APRIL 26, 2022

The front-end and back-end tools are separate, so your marketing team can create and deliver customized content (no coding skills required) while your developers can work separately on expanding and maintaining your website’s back-end functionality. This frees up both teams to work on what they’re best at. Kibo Unified Commerce Platform.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Kibo

MAY 20, 2014

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device. Here’s how it works.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Optimizely

JANUARY 29, 2019

But there are two that everyone keeps talking about: CDP and B2C CRM. The Customer Data Platform (CDP) and Business-to-Consumer Customer Relationship Management (B2C CRM) promise similar capabilities, but deliver very different functionality for marketers. What is a B2C CRM? What are they exactly?

B2C 210

B2C Customer Data eCommerce Platforms B2B 210

GetElastic

SEPTEMBER 20, 2021

Over the past two years, businesses have had to adapt to a new normal and accommodate for new customer expectations throughout their eCommerce strategy. B2B businesses specifically have felt an unprecedented amount of pressure to expand their B2B offerings and align more with B2C shopping experiences.

B2C 145

B2C B2B Reference eCommerce 145

FastSpring

FEBRUARY 11, 2021

If you’ve never heard of B2B before, then the term can leave you scratching your head and wondering, “What is B2B sales?” B2B is shorthand for “business to business sales.” Unlike B2C, which is business to consumer sales, B2B sales focus on selling to businesses, not individual consumers. Types of B2B Companies.

B2B 78

B2B B2C Supplies Social Media 78

Ecommerce Platforms

MAY 3, 2023

Shopify Plus merchants can also track wholesale orders, send invoices, and leverage the existing product data and apps on their Shopify store to manage B2C and B2B sales at the same time. It also syncs customer data automatically. You could also sell exclusive wholesale products.

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

365 Retail

MAY 7, 2021

Furthermore, it’s not just retail that has been impacted by the urgent shift to e-commerce sales, several new industries, in both B2C and B2B sectors, alike have undergone a similar shift. The key here is to ensure these third party applications have robust privacy policies and are not monetising customer data to grow their business.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

Omnisend

MAY 31, 2023

Pros: Provides in-depth customer data to personalize campaigns Has a drag-and-drop, intuitive builder that makes email design easy Offers excellent customization and automation options Provides excellent customer support and learning resources. This makes it a better alternative for enterprises and B2B businesses.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Omnisend

JANUARY 10, 2024

A WordPress development agency puts together a team of developers, coders, design experts, and testers to customize your WordPress website and launch it within a fixed timeline. Services offered: Site speed optimization Plugin customization New WordPress site development Funnel setup Notable projects: Not specified 11.

Web Design 78

Web Design Shipping Costs SEO Beauty and Health 78

Ecommerce Platforms

JANUARY 12, 2021

NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms can help businesses comply with the Payment Card Industry Data Security Standard (PCI DSS). Completed by an independent auditor, it covers internal controls for security, confidentiality, processing integrity, privacy, and availability of customer data.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

BigCommerce

FEBRUARY 13, 2018

Generally, there are six main models of ecommerce that businesses can be categorized into: B2C. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. Business-to-Business (B2B). Training the New B2B Buyer. Remember: B2B Consumers Are Also B2C Consumers.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But what about personalization for B2B (business to business) sales?

B2B 141

B2B Multi-channel B2C Customer Experience 141

Optimizely

FEBRUARY 6, 2018

According to a study by Accenture , personalization failure cost B2C businesses $756 billion in the US alone. Done well, personalization is an incredibly valuable tool to enable B2C marketers to boost customer loyalty, increase average order value, and customer lifetime value. Gather relevant customer data.

Marketing 277

Marketing B2C Customer Data Channel 277

Kibo

DECEMBER 8, 2022

As more consumers and B2B buyers favor omnichannel journeys to complete their purchases, it’s more critical than ever for businesses to have an order management system that can support and enhance those experiences. This follows our earlier announcement of bring named the only Leader in The Forrester Wave : B2C Commerce Solutions, Q2 2022.

Management 62

Management B2B B2C Fulfillment 62

Ecommerce Platforms

AUGUST 9, 2021

Adyen proudly enables businesses of all types to accept and process payments, including B2C subscriptions, B2B deals, over-the-phone payments, and in-app and mobile payments. There's a soft add-to-cart feature, meaning customers get a full breakdown of what’s in their shopping basket without needing to leave the page they’re on.

Merchant Services 203

Merchant Services Payment Services Payments Shopify 203

Kibo

OCTOBER 5, 2021

This lift was even higher for other retailers, with increases driving higher loyalty and share-of-wallet among existing customers. Personalization is important for both B2C and B2B ecommerce experiences. Just like consumers in the retail shopping space, B2B buyers want their buying process to be easy, personalized, and relevant.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

Optimizely

JANUARY 16, 2018

After all, your sales process is very different than the B2B companies this software was built to serve — you don’t have an army of salespeople on the phone, your sales cycle is shorter, and your target audience is far larger than most B2B businesses. Get a single view of your customer. That’s where a B2C CRM can help.

eCommerce 191

eCommerce B2C Social Media Customer Data 191