Groove

MARCH 24, 2022

In developing your BigCommerce website, we partner with you to help turn shoppers into customers and increase sales and customer retention. In addition, we use inbound marketing to engage new users to your eCommerce store and build an appealing website design to turn shoppers into customers. Our BigCommerce Services.

BigCommerce 195

BigCommerce B2C eCommerce Marketing B2B 195

Optimizely

OCTOBER 30, 2018

Loyal customers are the lifeblood of your business. Rather than constantly looking for new business, it’s both easier and far more profitable to keep your loyal customers happy. You panic that you’re about to lose a loyal customer. How do I know when loyal customers are at risk? How do I re-engage loyal customers?

Customer 225

Customer Social Media B2C Channel 225

GetElastic

SEPTEMBER 1, 2021

Some of the key B2B consumer trends we’re seeing today include: Online shopping is here to stay and customers are showing preferences for digital self-service. B2B buyers expect personalization experiences and are even willing to pay more. B2B buyers expect personalization experiences and are even willing to pay more.

B2B 147

B2B eCommerce B2C Payment Services 147

Retail TouchPoints

JUNE 11, 2020

Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers frequently report disappointing experiences with retail web sites and marketplaces as well as with brands’ e-Commerce sites. Sellers Minimize Upside With Poor CX.

eCommerce 152

eCommerce B2B Toys B2C 152

Pivotree Blog

JULY 5, 2023

“Since the establishment of the new omnichannel B2B platform, we have been able to respond to these demands with more agility, and our customers have been reporting an immediate improvement in their user experience.

B2B 52

B2B Customer B2C Supplies 52

Pivotree Blog

JUNE 14, 2022

Pivotree Secures Key Strategic Partnership with commercetools to Help Customers Embrace a Headless Commerce Future. commercetools is the leading product portfolio of highly customized experiences for next-generation B2C and B2B commerce. TORONTO, June 15, 2022 – Pivotree Inc.

B2C 52

B2C Customer B2B Telecommunications 52

Retail TouchPoints

JUNE 23, 2020

A great influencer portfolio includes a diverse and inclusive combination of influencers, brand ambassadors, experts, affiliates, creatives, customers and employees. When you tell your brand story from different perspectives, you offer customers an immersive brand experience and a value-based community for them to buy into.

Marketing 278

Marketing B2C Document Travel 278

365 Retail

APRIL 4, 2024

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. It is a digital gateway to the full product assortment, to specialist advice, and to moving one stage along the customer journey.

Multichannel 58

Multichannel Merchant Services Retail Supplies 58

Kissmetrics

APRIL 2, 2021

The best demand generation strategies consider every step in the buyer’s journey, from the first time someone interacts with your company, to the moment they become a customer. Demand generation is vital as it helps position you differently with potential customers. Target Your Ideal Customers With Buyer Personas.

Information 260

Information Marketing B2B Customer 260

Kissmetrics

AUGUST 25, 2020

Some excel at specific advertising types, while others specialize in creating excellent customer experiences across every platform. Choose one point of contact. To avoid confusion, choose one central point of contact for communications from your agency. Stryde — Best for eCommerce and B2C businesses.

PPC 279

PPC Multi-channel Social Media B2C 279

Elsner

MAY 21, 2020

In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Below are some strategies for B2B Ecommerce stores: 1. Paid Media.

B2B 78

B2B eCommerce Improvements B2C 78

Omnisend

MAY 12, 2023

No one tool can meet the needs of every customer. Here are some of the main features offered by Omnisend: Email marketing automation, including pre-built workflows High-converting landing pages to direct users to take action Sign-up forms and smart pop-ups for list building Check out these customer reviews for Omnisend.

Live Chat 78

Live Chat Shopify Social Media Omnichannel 78

GetElastic

NOVEMBER 8, 2019

Still, those brands that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships: 1. Rewarding customer loyalty isn’t a new concept, but many online shops fail to track and reward those people in their community.

Social Media 158

Social Media Customer eCommerce Customer Loyalty 158

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Omnisend G2 rating : 4.5/5

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

GetElastic

NOVEMBER 19, 2019

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute. However, a loyalty program must be valuable to the customer to win loyalty.

B2B 104

B2B Payment Services B2C Payments 104

Pivotree Blog

JANUARY 11, 2024

Retailers can pre-book a meeting today with key executives at Pivotree to learn more about Pivotree’s latest products, and how to better address the frictionless commerce expectations of your customers. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

GetElastic

SEPTEMBER 2, 2021

With a prediction like that, it is not surprising that account managers felt a threat to their jobs and had a skeptical outlook on how eCommerce experiences would benefit their customers. This is where eCommerce can be a major ally to the account manager and enable the low effort buying experience customers want.

B2B 141

B2B Management eCommerce B2C 141

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. Before anything else, we recommend scaling content production to target all of your important customer segments. Editor’s note: This blog was originally published in 2020.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Retail TouchPoints

DECEMBER 9, 2020

So given their finicky loyalty, failing to personalize when it counts may cost you a customer for life. Support customers’ well-being. To more authentically engage with consumers, consider your customers’ well-being and determine how their needs have changed. Not every contact with a loyal shopper should be a direct ask.

Shipping Costs 150

Shipping Costs Marketing Channel B2C 150

FastSpring

JANUARY 17, 2023

Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). With FastSpring, B2B and B2C software companies can manage: Multiple subscription models, trials, one-time add-ons, discounts, and more.

Subscription 86

Subscription Payment Services Payments B2B 86

Pivotree Blog

NOVEMBER 28, 2023

It explores cross-functional alignment in B2B companies and aims to provide readers with details about the latest innovations in B2B sales and customer journey development. The challenge that B2B companies are faced with is how they can best improve and optimize their customer buying experience. and Canada.

B2B 52

B2B Supplies B2C Technology 52

Kibo

APRIL 26, 2022

It’s API-first, meaning your developers can leverage headless commerce APIs to expand and customize commerce functionality. It’s powered by customer data and uses machine learning to deliver powerful data-driven experiences. Microservices facilitate good customer experiences in a few ways.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Pivotree Blog

FEBRUARY 27, 2023

The biggest commerce challenges identified were analytics and reporting (33%), shopper experience (30%), and inventory management (28%); Less than half (41%) of respondents believe their current systems effectively manage product data. Download your complimentary report of Digital Commerce in an Era of Rapid Change.

Supplies 52

Supplies Management eCommerce Platforms Shipping Costs 52

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. Advanced custom pricing.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

BigCommerce

AUGUST 10, 2018

This strategy is a hallmark of brands looking to: Build community and customer lifetime value through their owned website rather than through a marketplace like Amazon. Nurture customers through a longer buying cycle. And you’ll need a whole lot more than just a checkout experience. You’ll need a full funnel customer experience.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

Ecommerce Platforms

AUGUST 17, 2022

HubSpot’s software covers everything from sales and marketing tools to technology for customer service. HubSpot’s software covers everything from sales and marketing tools to technology for customer service. ADI support for building a custom website. 24/7 support from the Shopify customer service team. Best Overall CMS.

Management 104

Management Payment Services Magento SEO 104

Kibo

OCTOBER 8, 2021

By now, most retailers understand that customer experience (CX) is a priority when it comes to ecommerce. Providing an excellent online shopping experience is even more important than the quality of the product or service, per nearly two thousand businesses in a recent SuperOffice survey.

eCommerce 62

eCommerce Fulfillment Omnichannel Department Stores 62

GetElastic

FEBRUARY 13, 2019

Merchants also see a rise in friendly fraud — when customers initiate refunds by claiming a legitimate charge is fraudulent — and these claims are costing retailers $11 billion yearly. However, understanding the top reasons customers file them invariably helps retailers prevent them. Customers Don’t Recognize the Company Name.

Shipping Costs 117

Shipping Costs Merchant Services Retail eCommerce 117

GetElastic

FEBRUARY 13, 2019

Merchants also see a rise in friendly fraud — when customers initiate refunds by claiming a legitimate charge is fraudulent — and these claims are costing retailers $11 billion yearly. However, understanding the top reasons customers file them invariably helps retailers prevent them. Customers Don’t Recognize the Company Name.

Shipping Costs 90

Shipping Costs Merchant Services Retail eCommerce 90

Omnisend

JANUARY 13, 2023

Keeping that in mind, let’s touch on the security standards, customer support, pricing , flexibility, compatibility, marketing features, website builder features, third-party integrations, and themes and templates of Wix and WooCommerce. It is one of the most effective ways to influence customers to make a specific product choice.

WooCommerce 88

WooCommerce Payment Services Merchant Services Payments 88

Optimizely

AUGUST 28, 2018

The more you have, the better you know your customers, and the more relevant you can make your campaigns. Even if you’re lucky enough to have detailed analytics into customer lifetime value and repeat purchase rate, you still don’t have the whole picture. Know when NOT to contact customers.

Customer Loyalty 210

Customer Loyalty Improvements Customer Social Media 210

BigCommerce

MARCH 31, 2017

Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. Assurant launched a business-to-employee ecommerce site with BigCommerce, saw incredible growth and then used that same site to sell B2B and B2C.

B2B 402

B2B eCommerce B2C Merchant Services 402

Korona

DECEMBER 13, 2022

It’s always important to find a balance between the products that customers are looking for and those that are unique enough to make your business stand out. . Additionally, the price you pay for inventory affects the prices you set for customers and therefore your profit margins. And for the wholesaler, the retailer is the customer.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Korona

DECEMBER 13, 2022

It’s always important to find a balance between the products that customers are looking for and those that are unique enough to make your business stand out. . Additionally, the price you pay for inventory affects the prices you set for customers and therefore your profit margins. And for the wholesaler, the retailer is the customer.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Optimizely

NOVEMBER 29, 2018

Whether you’re welcoming an influx of new customers from Black Friday and Cyber Monday or planning for growth next quarter, it’s always a good time to assess how new customers fit into your ecommerce brand’s overall marketing goals. will help contribute to a positive customer experience leading up to their first purchase.

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252

Ecommerce Platforms

MARCH 9, 2023

In this Zoho CRM review, we’ll be walking you through one of the top-rated customer relationship management tools on the market. Feature-rich and easy to use, Zoho CRM supports around 250,000 businesses across 180 countries to ensure you can convert more leads, grow revenue, and engage with customers. What is Zoho CRM?

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Demac Media

JUNE 15, 2018

It’s not a retail transformation, more than it is a customer transformation. Get to know your customers on a deeper level by downloading this guide. Learn how to better anticipate and support their needs and deliver a relevant experience in an instant!

eCommerce 31

eCommerce Multichannel Merchant Services Download 31