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E-commerce Delivery Experience Management (DEM) to Drive Customer Delight

lateshipment

They want e-commerce brands to treat them with the proper experience that can lead them to shop again. This lack of attention and leaving out the post-purchase order delivery phase at the hands of the shipping carrier often leads to bad delivery experiences and ultimately a post-purchase CX gap that can cost you customers and money.

eCommerce 147
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The Essential Guide to Shopify ERP Integration [2024]

Groove

It makes it easier to manage one or more retail stores in one place. This data-driven solution brings financial, logistical, and human resource data together to save you time managing your store. Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience.

Shopify 393
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5 BigCommerce Competitors You Should Consider in 2024

Groove

BigCommerce is one of the most popular platforms for creating and managing eCommerce stores. A few of these key features include things like a drag-and-drop online store builder, automated inventory management tools, multi-channel selling, and an advanced suite of marketing and SEO tools.

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Is BigCommerce B2B Edition The Right Choice For Your Business?

Groove

BigCommerce B2B Edition makes it easy to browse products, place orders, and manage accounts with ease at any time of the day. They can also leverage pricing strategies and increase customer experiences. Global Reach: Customers who normally would not have ordered from your store because of distance can now order.

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Lessons Learned From a Career of Replatforming

Fabric

I’ve never written a blog series before. I think I’ve written three blog posts in total! When thinking of commerce platforms, one thing is for certain: Some just flat out fail. Career replatforming, from the military to tech to commerce I have had three dramatic career changes in my life. Well, here we go!

eCommerce 130
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Walmart: Virtual Worlds Offer Chance to ‘Experiment with a New Type of Commerce’

Retail TouchPoints

The company shared details about a number of current initiatives — including plans to introduce commerce capabilities into its mobile game House Flip — and promised that “over the next year, you’ll see us test a variety of experiences in virtual worlds that connect to commerce at stores and vice versa.” “At 8 , in a blog post.

Games 266
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Building Connected Commerce in the Age of Loneliness

Retail TouchPoints

Connected commerce is on the rise, but it has to be done in the right way; we have to foster connection, but it can’t feel forced or invasive. If the social media giants can introduce commerce into their platforms, we can do the reverse by building ecommerce platforms that are conducive to positive interpersonal interaction.

Live Chat 241