Groove

NOVEMBER 12, 2020

In this blog, we're sharing 5 tips on how to improve customer experience and turn existing customers into repeat purchasers. Identify your customers' biggest pain points. Reward loyal customers. Identify Your Customers' Biggest Pain Points. Reward Loyal Customers. How To Improve Customer Experience: 5 Tips.

Customer Experience 356

Customer Experience Improvements Customer Social Media 356

Smile.io

OCTOBER 25, 2023

So you want to set up a loyalty program that generates revenue and brand loyalty? loyalty programs work! Implementing a loyalty program can help bring customers back to your store, build a loyal following, and boost customer lifetime value (CLV) and repeat purchase rates. The TL;DR is that Yes! and Shopify  Smile.io

Shopify 71

Shopify Social Media Blog eCommerce 71

Groove

JUNE 9, 2021

This HubSpot abandoned cart workflow blog provides great visuals for building out a workflow and capturing those who left something behind in their cart. Use A Customer Loyalty Program. Using a customer loyalty program is a great way to encourage customers to return, too. Delighting Customers. Celebrate Their Milestones.

Marketing 367

Marketing Social Media Customer Loyalty Shopping Carts 367

Optimizely

JUNE 10, 2020

And, with new ecommerce brands seemingly popping up daily, it’s essential that brands focus on building loyalty within their customer base. So, how do you differentiate your brand and create serious customer loyalty? Offering one-off discounts or sending a series of promotional offers won’t create long-term customer loyalty.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

Smile.io

AUGUST 25, 2023

Loyalty programs are one of the best ways to build your brand community—the ultimate retention tool for businesses in any industry. The following list was put together to inspire you when putting together your own loyalty program and brand community, no matter what you sell or what stage you’re at.  

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

Omnisend

MARCH 22, 2023

Reading Time: 4 minutes The purpose of loyalty programs is to offer customers access to exclusive prices and loyalty discounts. The best loyalty programs have the power to transform a business into a customer-centric profit machine. Here are 6 reasons you should focus on fully establishing your loyalty programs.

Customer Loyalty 155

Customer Loyalty Customer Customer Retention Recommendation 155

Retail TouchPoints

JULY 24, 2023

Navigating these touch points can be challenging, but the potential rewards, like enhanced customer loyalty, are worth the additional effort. Let’s discuss the pros and cons of each touch point, the benefits of personalization and how retailers can find the best method for each shopper.

Small Business Retail 217

Small Business Retail Marketing Retail Social Media 217

Groove

JUNE 16, 2023

Capture the essence of the product and its unique selling points to create a connection with potential customers. Consider implementing a loyalty program or referral system that rewards customers for leaving reviews or referring others. Make sure these elements are easily visible and accessible to users.

Merchant Services 369

Merchant Services Payment Services eCommerce Shipping Costs 369

Ecommerce Platforms

JANUARY 24, 2023

The platform describes itself as the ‘ leading provider of solutions that power the whole customer journey, including loyalty & referrals, SMS marketing, subscriptions, and visual user-generated content.' You can create customized loyalty and referral programs. when they cash in the points they’ve earned.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Smile.io

SEPTEMBER 6, 2023

In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. Here are 7 loyalty program examples in the nutrition and supplement industry.

Subscription 80

Subscription Social Media Shipping Costs Reference 80

Smile.io

OCTOBER 30, 2023

We’ll cover what a loyalty program is, how it unlocks profitability, and 5 loyalty program strategies specifically for Shopify Plus stores.    What is a loyalty program?    Loyalty programs can come in all shapes and sizes.   Are loyalty programs profitable?  " - Smile.io

Shopify 72

Shopify Merchant Services POS Omnichannel 72

Smile.io

JANUARY 23, 2023

The food and beverage industry is one industry that relies on repeat purchases and brand loyalty to succeed. Think of all of your favorite food and beverage products and the loyalty that is associated with them. This competition means that food and beverage companies are ripe to benefit from creating customer loyalty.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

Smile.io

MAY 2, 2023

With rising acquisition costs and fierce competition, more brands are feeling the need to start their own rewards program. With easy-to-understand structures and simple earning and redemption models, points programs are by far the most popular type of rewards program. Clearly, rewarding for more than just purchases is key!

Social Media 67

Social Media Shipping Costs Events Blog 67

Smile.io

DECEMBER 1, 2022

The Rewards Program Holiday Checklist. It’s no secret that it’s more cost effective to retain customers than to acquire them, and having a rewards program is a surefire way to do that! What is a Loyalty Program? This post answers the question “what is a customer loyalty program?”

Social Media 77

Social Media Recommendation Blog Gifts 77

lateshipment

MAY 6, 2023

The Impact of Great Post-Purchase Experiences on Customer Loyalty 1) Strong customer relationships – The post-purchase phase is the last thing your customers are going to remember about your brand. Set up post-purchase triggers for loyalty points to reward customers and gain engagement where you can.

Customer Experience 130

Customer Experience Shipping Costs Customer eCommerce 130

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, with a Shopify subscriptions app. But why should you add loyalty and rewards to your subscription offering? Let our team’s blogs enlighten you on which apps truly deliver value. Shopify CRM Hunting?

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Smile.io

OCTOBER 6, 2023

” With this growth and increasing competition, loyalty is essential for retaining customers and acquiring new ones to stay ahead of your competitors. These 4 loyalty program examples in the electronics industry highlight that although not all loyalty programs need to look the same, they do have to offer immediate value to customers.

Electronics 61

Electronics Social Media Accessories Customer Loyalty 61

Groove

JULY 23, 2020

Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. In this blog, we're sharing some of our most trusted, tried and true eCommerce marketing software solutions to help guide your strategy and convert more customers.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Smile.io

NOVEMBER 15, 2023

But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.   Table of Contents  What is customer loyalty?   Table of Contents  What is customer loyalty? Why is customer loyalty important?

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

Smile.io

JULY 25, 2023

Every good loyalty program incentivizes one-time customers to return for a repeat purchase. But great loyalty programs give customers an experience they won’t forget. One way to accomplish this level of retention marketing is by creating a unique loyalty program that stands out from the crowd.

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

Smile.io

MAY 24, 2023

It’s estimated that more than 90% of companies across ecommerce industries have some type of loyalty and rewards program. A rewards program is a great marketing and retention strategy for building a brand that sustains longevity and success. Building a community of loyal customers is the result of a rewards program.

Customer 65

Customer Social Media Events Blog 65

Smile.io

OCTOBER 3, 2023

Well, a loyalty program is a great place to start. Here are 8 examples of loyalty programs in the pet supplies industry! If its wide range of innovative, quality products isn’t enough to keep customers coming back, its rewards program surely is. How Many Points Should Your First Reward Be Valued At?

Supplies 63

Supplies Beauty and Health Social Media Accessories 63

Smile.io

SEPTEMBER 13, 2023

Loyalty is essential to growing your ecommerce business. Dropps’ loyalty program gives customers 2 points for every $1 spent, which can be used towards $5-$25 off their purchase. “Being a digital-first, subscription-based business, our customer’s loyalty proves paramount,” explained Dropps.

Reference 51

Reference Outdoor Subscription Accessories 51

Smile.io

DECEMBER 13, 2022

These interactions  offer an engaging experience that builds trust with your brand, making it the perfect tool for promoting and improving your loyalty program. Incorporating social media actions into your loyalty program will make customers feel like reaching a certain points balance is attainable.

Social Media 74

Social Media Blog Improvements Channel 74

Smile.io

JULY 21, 2023

Not too long ago, rewards programs were synonymous with classic points programs. Since then, customer preferences and competitive landscapes have changed the face of ecommerce and as a result, rewards programs have had to change with it. What kind of rewards program is best for your business?

Customer Retention 64

Customer Retention Reference Customer Merchant Services 64

Smile.io

JULY 5, 2023

Whether you’re a big credit card enthusiast or a frequent traveler or simply love a good hotel staycation, there is something to learn from Hyatt’s rewards and loyalty program World of Hyatt. Let’s break down what makes World of Hyatt a top loyalty program, and the lessons we can learn from the hotel brand.

Travel 61

Travel Events Books Other 61

Smile.io

AUGUST 3, 2023

One of the foundations of growth in ecommerce is repeat customers, which are needed to build brand loyalty and become profitable. Building brand loyalty through a loyalty program on Wix is simple and provides value to your first-time and repeat customers. Does Wix let you offer a loyalty program?

Social Media 58

Social Media eCommerce Platforms POS Hobbies 58

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, through a subscription-based model. Loyalty & Rewards Programs. But why should you add loyalty and rewards to your subscription offering? Types of Subscription Programs. Replenishment. eCommerce Integrations.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Smile.io

APRIL 14, 2023

In our How To Run a Successful Bonus Points Event guide, we have covered everything there is to know about when and how to run an amazing bonus points campaign with a few examples along the way. Now, the final question is “what does a good bonus points event actually look like?”

Events 53

Events Apparel Social Media Blog 53

Smile.io

DECEMBER 7, 2023

Once a loyalty program is launched, the work is far from over. A loyalty program should not be viewed as a static entity but rather as a dynamic element that evolves to meet the changing needs and desires of your clients. Let's take a look at a few specific ways you can use CRO to improve engagement with your loyalty offers.

Shopify 93

Shopify Customer Loyalty Blog Improvements 93

Omnisend

JANUARY 8, 2024

You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it? You can also adopt a proactive approach by leveraging loyalty and referral programs. Let’s dive deeper.

Customer 88

Customer Customer Retention Social Media X-cart 88

Optimizely

NOVEMBER 14, 2019

With a loyalty program, you can segment your customers based on deeper insights (such as average order value, loyalty point balance and interactions completed). This article takes a look at the three key customer segments you can extract from your loyalty data: VIP customers, at-risk customers and churned customers.

Improvements 207

Improvements Social Media Events Customer Experience 207

Smile.io

SEPTEMBER 11, 2023

View this post on Instagram A post shared by Oatopia (@oatopia.uk) Folding in loyalty to an established family-owned business Since launching in 2011 in Sussex, England, Oatopia now offers over 20 different flapjack flavors, including the fan favorite Breakfast Bar, Peanut Butter, Salted Caramel, Almond Bakewell, Carrot Cake, and Biscoff flavors.

Customer 46

Customer Shipping Costs Events Reference 46

Kissmetrics

JULY 31, 2021

The point of a conversion funnel is to build an effective buyer’s journey and increase your conversions. To increase your conversions, you must first identify your starting point and your end goal. Consider what you can learn from their landing pages, social media channels, and blogs. Do some competitor research, too.

Download 361

Download Social Media Subscription Customer 361

FastSpring

JANUARY 7, 2021

What is customer loyalty? Loyalty is an emotion that stems from feeling engaged in something or someone. When you give a customer an incentive to come back, and they willingly come back repeatedly, this is known as customer loyalty. The answer lies in customer loyalty programs. What are customer loyalty programs?

Customer Loyalty 148

Customer Loyalty Customer Toys Recommendation 148

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Omnisend

SEPTEMBER 7, 2023

Reading Time: 6 minutes 5 customer loyalty email examples that work When you think of loyalty, what comes to mind? Customer loyalty to businesses isn’t that much different. There are plenty of places where you can build brand loyalty, but today, the focus is on email. How can email marketing impact customer loyalty?

Customer Loyalty 88

Customer Loyalty Customer Social Media Clothing 88