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Challenger Brands Are Failing On Online Delivery – Things Must Change 

RetailMinded

The outbreak of Covid-19 has turned the online sales ecosystem upside down, with a monumental upturn in sales. Ecommerce today is booming, catapulting online stores to new heights. trillion by 2022, as more and more retailers and entrepreneurs start moving online. Online Demand Is Causing Costly Errors .

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Your Frontline Will Make Or Break Your Retail Restoration Plan

Retail TouchPoints

They’re also working with customers who are struggling with their own challenges. Things can get heated quickly if your teams are not ready to perform in this high-pressure environment. When, how and why you interact with customers has changed. Online ordering has gone from a convenience to an expectation.

Retail 158
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What Does “Out for Delivery” Really Mean?

lateshipment

“Get ready to jump with joy as your order is out for delivery”. True to what it claims, the out for delivery notification is indeed special compared to the other transactional shipping notifications sent during the post-purchase, order delivery phase of ecommerce. But what makes this delivery stage so special?

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Content Marketing in 2021 and Beyond

Kissmetrics

People want high quality, useful, relevant, and engaging content about things that matter to them. If you’re not convinced yet, any blog post on content marketing statistics will quickly change your mind. But the thing about content marketing is – as with virtually everything digital – it’s constantly evolving and changing.

Marketing 311
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The Role of Mindset, Language, and P&L Commitments in Digital Transformation

BigCommerce

When you’re a B2B company in a traditional industry and you don’t sell the world’s most intriguing products, the very idea of selling online is often met with resistance. They want a B2C-like online shopping experience , and B2B businesses who ignore this fact are going to get left behind. And the time? The resources to get it done?

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The New Era Of Retail Hybridization Creates Unparalleled Opportunities

Steve Dennis

As I finished writing the second edition of my new book late last year, the predominant retail narrative was the so-called great acceleration of all things e-commerce. DTC fulfillment was almost entirely by parcel delivery from centralized distribution centers. And guess what? Physical stores are key to it.

eCommerce 148
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Managing COVID-19: Science-Based Pricing Helps Protect Your Price Image While Improving Loyalty

Retail TouchPoints

Even when we look back to early 2020 before COVID-19 was a global pandemic, retail was being shaken at its foundations by the rapid rise of Amazon; consumer shifts to online channels and home delivery; declining brand loyalty among shoppers; and supply chain complexity in the midst of tariff and trade wars.