RTP blog

OCTOBER 17, 2018

editors identify what caught their interest throughout the 2019 E-Commerce Technology Preview. Debbie Hauss, Editor-in-Chief: I agree with Clicktale’s Liraz Margalit that retailers will be more successful if they effectively factor in human psychology and emotions to their marketing efforts. In this Q&A, the RTP.

eCommerce 150

eCommerce eCommerce Technology Magento Mobile 150

Groove

APRIL 16, 2024

A user-friendly interface and plenty of customization options are two of the big reasons why Shopify has reached its current level of popularity. Depending on the plan you choose, Shopify offers a wide range of features and apps designed to help you build your eCommerce store and attract customers.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Omnisend

MAY 7, 2020

The ability to combine customer data with behavior-based workflows is what marketers need to deliver relevant messages, at the right time, via the right channel. The new Editor comes with the much-anticipated Splits feature, as well as additional, simplified targeting options for custom-event triggered workflows and audience filtering.

Demo 88

Demo Customer Data Information Marketing 88

RTP blog

SEPTEMBER 25, 2018

By Glenn Taylor, Senior Editor With nearly nine in 10 retailers having increased their marketing budgets in 2018, according to RetailMeNot , merchants are strongly motivated to ensure the money is being spent effectively. What do our customers do? What I would advise people to do is to decide, what do we sell?” Flanery-Rye said.

Channel 150

Channel Multi-channel Marketing Merchant Services 150

Groove

MARCH 8, 2024

Its comprehensive features can help any business drive sales, build strong relationships with customers, and enhance the customer's overall experience. Its comprehensive features can help any business drive sales, build strong relationships with customers, and enhance the customer's overall experience.

Marketing 195

Marketing WooCommerce Multi-channel Social Media 195

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. The top five themes include: 1. Amanda Efron, Chief Digital Officer of Ikea U.S. ” 5.

ACH 235

ACH Multi-channel Technology Customer Retention 235

Retail TouchPoints

DECEMBER 14, 2020

The launch of design: retail, powered by Retail TouchPoints marks the media group’s official extension into design-oriented coverage and reaffirms RTP’s continued focus on creating valuable content across channels, for executives striving to keep pace with new trends and challenges in the retail industry.

Retail 242

Retail Omnichannel Webinar Arts 242

RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. We’re still focused on tracking the customer journey, personalizing the experience for the latest new generation of shoppers, and figuring out how to collect and analyze all the data we receive. 


Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

RTP blog

NOVEMBER 7, 2017

By Adam Blair, Executive Editor “Did you find everything you’re looking for?” One of the two suburban supermarkets I shop at has trained its cashiers to ask customers this question just as they are beginning to scan their items, and it’s often struck me as odd and sometimes irrelevant. Direct me to the correct aisle?

Customer 150

Customer eCommerce Toys Supplies 150

RTP blog

OCTOBER 3, 2018

It’s no secret to anyone following retail that e-Commerce is evolving rapidly (along with the store experience), particularly as the channels continue to converge. The RTP editors share their thoughts on the trends and insights revealed by the 16 experts cited in the E-Commerce Innovations Special Report.

eCommerce 150

eCommerce Multi-channel Channel Subscription 150

Retail TouchPoints

JANUARY 27, 2021

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events — Black Friday, Cyber Monday, Christmas — for securing much-needed revenue. Challenge 3: Coping with Online Demand.

Retail 279

Retail Social Media Channel Multichannel 279

Kissmetrics

MARCH 8, 2021

WordPress outshines Wix in terms of flexibility for allowing users of all skill levels to create a more sophisticated website and customize it to their liking. It doesn’t come with great functionality right out of the box, but you can customize it through thousands of themes and plugins.

Payment Services 252

Payment Services SEO Blog Payments 252

RTP blog

NOVEMBER 6, 2019

The RTP editors discuss diagnoses Under Armour’s missteps over the past few years and shares opinions what the company must do to engineer a turnaround. I’m not attributing Under Armour’s fall just to this event, but I think there’s something to be said about a brand like Nike being able to sell through its own channels so effectively ( $11.8

Sporting Goods 150

Sporting Goods Definition eCommerce Events 150

RTP blog

DECEMBER 12, 2018

editors identified the bad and the ugly of retail in 2018 , highlighting key instances where retailers and others fumbled the ball. Debbie Hauss, Editor-in-Chief: I am going to take the same route I did with the “bad news” Q&A from last week and share a personal story that I think should be a lesson-learned for all retailers.

Sporting Goods 150

Sporting Goods Department Stores eCommerce Toys 150

RTP blog

DECEMBER 4, 2019

million customers who were trying to access the web site and creating sales losses that neared $11 million. The RTP editors discuss whether Costco’s response to the site outages was satisfactory, or if the retailer should have made more effort through other channels to address and clarify the issues at hand.

Social Media 195

Social Media eCommerce Operations Information 195

RTP blog

APRIL 5, 2017

The retailer is attempting to convince these brands to abandon their traditional channel partners and sell direct to consumers on Amazon instead. Debbie Hauss, Editor-in-Chief: This is a bold and gutsy move on Amazon’s part. Retailers risk losing not only customers but all-important trade dollars from manufacturers.

Shipping Costs 150

Shipping Costs Shipping eCommerce Retail 150

Ecommerce Platforms

MAY 16, 2019

When you do all the hard work to get your customer through to your checkout page, there's still a 75% chance that they'll leave without buying anything. Try a tool like Recart, which focuses on bringing customers back from abandonment. You also need to make sure that your customers convert once they add items to their basket.

Customer 135

Customer Shipping Costs Multi-channel Merchant Services 135

Retail TouchPoints

APRIL 5, 2023

Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. Rather than simply providing real estate, we curate the experience customers are going to enjoy and let them vote for what they want,” Yalof explained. “We We engage, we listen, we execute.

Food and Beverages 301

Food and Beverages Operations Consumer Omnichannel 301

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. .

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

MAY 27, 2020

Personalized, relevant marketing is a top priority for over half of today’s digital marketers , with 89% of digital businesses investing in personalization tools to provide a unique customer experience. Do they need a second reminder about their abandoned carts or do three messages across multiple channels work best? Get My Copy.

Demo 143

Demo Channel Marketing Omnichannel 143

Retail TouchPoints

NOVEMBER 3, 2021

Well, the video sharing app is rapidly changing the face of discovery opportunities and influencer marketing, and instantly improves the customer experience in the world of cross-channel retailing. To harness the real power of TikTok, brands need to understand how it is changing the dynamics between their businesses and customers.

Consumer 246

Consumer Magazine Social Media Clothing 246

RTP blog

JUNE 14, 2017

Brands have leveraged social networks for customer engagement, brand awareness and even selling for years now, but a certain fast food giant is testing a new function: hiring. Also, as the social channel-of-choice changes, will it be difficult for McDonald’s to keep up? And what about Gen Z?

Social Media 150

Social Media Channel Mobile Other 150

Smile.io

MAY 1, 2023

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

Customer Retention 60

Customer Retention Customer Customer Loyalty Merchant Services 60

Omnisend

NOVEMBER 16, 2023

Ecommerce capabilities: Wix continuously updates features to improve experiences for sellers and customers. Domain costs: There’s an annual cost for a custom domain on Wix. Image via Wix Customize your site: Use the Wix Editor to customize a template, then upload images and text to suit your brand.

Payment Services 97

Payment Services Shipping Costs Payments Books 97

Ecommerce Platforms

JULY 21, 2021

From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Simply select your preferred theme, customize it to your liking, and upload your first products. This works wonders if you're looking to get into multi-channel selling.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

JUNE 7, 2023

While trying to improve conversion rates for an online store, you often hear about A/B testing, speeding up the checkout, or displaying customer reviews. From a previous or current customer , allowing you to boost the effectiveness of the message and show the value and quality of your products. Click on the Customize button to proceed.

Shopify 104

Shopify Presentation Social Media Demo 104

Retail TouchPoints

APRIL 23, 2021

“We are proud to continue the legacy of the 40 Under 40 Awards program, recognizing the achievements and outstanding work of the retail industry’s next generation of leaders,” said Jessie Dowd, Senior Editor of Retail TouchPoints. Robert Timothy Blair , Manager Retail Operations: Customer Experience , White House BLACK MARKET.

Retail 325

Retail Omnichannel Management eCommerce 325

Omnisend

NOVEMBER 16, 2023

Ecommerce capabilities: Wix continuously updates features to improve experiences for sellers and customers. Domain costs: There’s an annual cost for a custom domain on Wix. Image via Wix Customize your site: Use the Wix Editor to customize a template, then upload images and text to suit your brand.

Payment Services 88

Payment Services Shipping Costs Payments Books 88

Omnisend

JANUARY 26, 2021

Both tools were built with one goal in mind: to help ecommerce businesses engage with their customers and drive revenue through email marketing. According to customers’ reviews on the G2 platform. But if your company uses a different platform, you will need some knowledge of API and how to move all your customer data to Bronto.

Live Chat 148

Live Chat Demo Subscription Books 148

Ecommerce Platforms

APRIL 23, 2023

The drag-and-drop editor, templates, and built-in tools make it incredibly simple to build everything from small business websites to personal portfolios. There are also built-in marketing tools, to help you promote your store across a variety of channels. It includes support for a custom domain and a free domain for up to 1 year.

Payment Services 104

Payment Services Social Media X-cart Shipping Costs 104

Smile.io

AUGUST 25, 2023

From a branded explainer page, clever VIP tier names, and on-theme language such as “Rewards Designed For You”, customers know the loyalty program is closely aligned with the brand values. Customers not only get to show off their artwork to a like-minded community and inspire others—they get rewarded for doing so!

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

Kissmetrics

JANUARY 28, 2021

The platform allows creators to record, edit, and customize high-quality videos with features like text, music, and calls to action. You can look for other videos, leave comments, and even create custom playlists of your favorite videos. Vimeo Channel and Video Customization. How is Vimeo Different From YouTube?

Marketing 276

Marketing Social Media eCommerce Channel 276

Ecommerce Platforms

APRIL 5, 2023

Your Shopify store can attract customers without constant ad spend — all you need is to do a bit of research and create a blog. One area of particular interest is sales channels, namely, the blog. Once you start getting a stable stream of clients through paid channels, it’s a good idea to focus on running a blog.

Shopify 104

Shopify Blog Channel eCommerce Platforms 104

Ecommerce Platforms

MAY 18, 2021

Not only to add extra functionality to your site but also to help you manage other aspects of your business – customer service, marketing, lead generation, etc. For instance, you’ll need to find a way to: Streamline and enhance the customer experience. Answer customer questions. Movavi Video Editor. Pricing ??.

Social Media 210

Social Media Live Chat SEO Management 210

Ecommerce Platforms

APRIL 8, 2023

Spreadshirt is an online platform that allows users to create and sell custom apparel, accessories, and other products. For the uninitiated, “print-on-demand” (POD) is an eCommerce fulfillment model where products are printed after a customer places an order. In addition, you don’t need any initial investment.

eCommerce Platforms 104

eCommerce Platforms eCommerce Shipping Costs Merchant Services 104

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. This streamlines marketing efforts and enhances customer experiences. Look for software providers that offer reliable support channels and educational materials.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Ecommerce Platforms

APRIL 19, 2023

Here, users can find and download a host of additional tools for marketing, sales, customer relationship management, and more. The Shopify Email app is a relatively straightforward tool, designed to help companies connect with their customers in the digital landscape. Plus, it comes with a convenient drag and drop editor.

Shopify 104

Shopify Merchant Services POS eCommerce Platforms 104