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How Brands Can Navigate the Social Platform Ecommerce Boom

Retail TouchPoints

Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space.

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The Benefits of User-Generated Content in eCommerce

lateshipment

On this page, let’s take a look at the advantages of making use of content created by customers on your eCommerce website and social media accounts, as well as find out how important and powerful they can be in the online retail sphere. This is why placing UGC on your customer-facing pages/channels can be a good ploy.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Fine-tune your support channels to meet your customers’ expectations and increase conversion.

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Zoho Desk Review (Apr 2022): A Complete Guide

Ecommerce Platforms

At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.

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How to Start a Podcast in 14 Days

Kissmetrics

If you already have a strong social media presence, you may have your target audience and audience personas ready to go. And you can use your podcast to reach that audience on a different channel, particularly if they’re moving away from traditional social media. I’ve talked a little bit about the format already.

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eCommerce Migration Checklist: How to Migrate Your Website Without Losing Your SEO

Inflow Insights

In a previous article, we outlined what to consider when picking a new platform to migrate to, so we won’t be covering that here. Changing platforms also presents the risk of losing core functionality that your SEO (or your other marketing channels!) Do hreflang tags need to be carried over to new site? even if you want to.

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2021 Holiday Shopping Ecommerce Stats & Trends [December 2021]

ROI Revolution

Read the latest news today & bookmark this article for easy access to stay informed! What started as factory shutdowns at the onset of the coronavirus pandemic in March 2020 has snowballed into issues across the entire delivery process, from material and labor shortages to increased freight prices to extremely delayed shipping.