Groove

JULY 24, 2022

The primary goal of this project was to capture the fun and imaginative spirit that Dippin’ Dots has embodied for so many years, while also enabling customers to purchase products online. The Dippin’ Dots team wanted to ensure that this identity transferred 1:1 to their new eCommerce experience.

BigCommerce 195

BigCommerce Customer Retention Shipping Costs Shipping 195

Kissmetrics

DECEMBER 9, 2020

Marketers can then use these insights to optimize a huge portion of their workflow, from running more tests and improving their website’s UX to personalizing the customer experience and automating consumer engagement. Marketers can also use machine learning to gain a better understanding of their customer base.

Improvements 313

Improvements Marketing Toys Consumer 313

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

ChannelAdvisor

MAY 30, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. Improve the consumer experience. Want to learn more about this development and how it may affect the way you market and sell to consumers? To take full advantage of the millions of consumers looking for deals this July, the time to act is now.

eCommerce 45

eCommerce Webinar White Paper Automotive 45

Kissmetrics

JUNE 21, 2021

From a potential buyer’s perspective, if your existing customers are happy enough with your company to recommend it, that speaks volumes about your business. It’s not just about getting customers, though. Ninety-two percent of customers say they’d buy based on the recommendations of their friends and family.

Social Media 285

Social Media Reference Recommendation Books 285

ChannelAdvisor

JULY 1, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. We understand the challenges you’re facing: increased consumer expectations, limited budgets and complex data integrations. Everywhere you turn, someone is preaching the importance of data in improving the customer experience. Wednesday, July 24, 11 a.m.

eCommerce 40

eCommerce Webinar eCommerce Platforms Multi-channel 40

ChannelAdvisor

JULY 1, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. We understand the challenges you’re facing: increased consumer expectations, limited budgets and complex data integrations. Everywhere you turn, someone is preaching the importance of data in improving the customer experience. Wednesday, July 24, 11 a.m.

eCommerce 40

eCommerce Webinar eCommerce Platforms Multi-channel 40

Retail TouchPoints

JANUARY 21, 2022

For the last 25 years, online marketplaces such as Etsy, Mercado Libre and Rakuten have been the go-to sources for consumers buying physical goods from creators. An online marketplace needs localized payment options that provide a smooth customer experience. Consumer buying patterns have drastically changed during the pandemic.

Merchant Services 246

Merchant Services Payment Services Payments Social Media 246

ChannelAdvisor

JULY 1, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. We understand the challenges you’re facing: increased consumer expectations, limited budgets and complex data integrations. Everywhere you turn, someone is preaching the importance of data in improving the customer experience. Wednesday, July 24, 11 a.m.

eCommerce 45

eCommerce Webinar eCommerce Platforms Multi-channel 45

Liveintent

JUNE 23, 2021

But in a fast-changing world filled with consumers who expect brands to reflect their values, that approach no longer works. Their insightful back and forth serves as a wake-up call for brands that are not effectively engaging with today’s diverse consumer market or clearly communicating their brand purpose.

Consumer 121

Consumer Marketing Article Events 121

Retail TouchPoints

OCTOBER 2, 2023

Marketers had better figure out a plan fast, because Google has announced that, come January 2024, marketers will no longer be able to track browsing data via third-party cookies on the browser Chrome, by far the world’s most popular consumer browser option, with almost two-thirds of the market share.

Marketing 322

Marketing Information Consumer Reference 322

Omnisend

MAY 3, 2023

From welcome messages and newsletter emails to cart recovery and win-back sequences, there are various types of email campaigns that can help increase your engagement and conversions. While newsletters can feature industry news, Fiverr uses email newsletters to share how they helped other businesses achieve their goals.

Marketing 147

Marketing Download White Paper Recommendation 147

Retail TouchPoints

JUNE 30, 2023

Rather, we join our customers through their relationship journeys, because that’s where our products eventually end up — with the special people in their lives who are ultimately the end users. The strategy has continued to grow with millions of interactions each month.

Customer 250

Customer Workshop Gifts Multi-channel 250

Wiser

OCTOBER 4, 2023

This constant exposure reinforces brand images in the minds of consumers, leading to increased brand recall. Engagement: Social media enables real-time interaction with consumers. This form of emotional engagement can make your brand more relatable and memorable to consumers.

Social Media 145

Social Media Presentation Customer Experience Consumer 145

Retail TouchPoints

JANUARY 19, 2023

But it’s important to note that there are plenty of brands and retailers seeing the payoff from their own standalone investments, especially as consumers seek to blend the ease and flexibility of shopping online with the interactivity of shopping in-person. “By Who is our target consumer?” What does our consumer want to listen to?”

Social Media 282

Social Media X-cart Consumer Events 282

Liveintent

DECEMBER 7, 2021

Third-party data is consumer data acquired by third-party data aggregators that don’t have a direct relationship with said consumers. Both partners benefit from sharing their audiences because they offer complementary services or products to a similar set of consumers. So, let’s review: Third-party data.

Information 127

Information Consumer Blog Customer 127

Retail TouchPoints

MARCH 15, 2022

Consumers appreciate engaging with email directly and not having to click on a link. AMP elevates customer experiences, making emails more powerful, useful and engaging. Marketers and brands can gather customer insights by creating NPS and CSAT questionnaires within AMP for emails. That’s where the opportunity lies.

Marketing 270

Marketing Document Payment Services Shopping Carts 270

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Liveintent

NOVEMBER 17, 2020

Email addresses—they’re easy to track, are provided directly by customers, and are widely used across the web. Consumers are spending more time online and in email. The pandemic has changed consumer behaviors, driving many to spend more time online— a 60-minute increase from last year. The stakes are higher than ever.

Marketing 71

Marketing eCommerce Subscription Gifts 71

Sailthru

JUNE 9, 2023

47% of consumers say they make the decision to read an email based on the subject line alone. 69% of consumers report emails as spam based solely on the subject line. Consumers are highly aware of privacy policies and the value of their personal data. So even if you are sending a newsletter, don’t mention that.

Hobbies 78

Hobbies Mobile Download Recommendation 78

ChannelAdvisor

DECEMBER 19, 2020

Like the proliferation of direct-to-consumer brands, for example. Brands are fast-tracking their plans to meet consumers in the digital arena. By subscribing to ChannelAdvisor’s monthly newsletter, you’ll always be up-to-date on the most important industry news. Subscribe to the newsletter >>

eCommerce 105

eCommerce Fulfillment Webinar Shipping 105

BigCommerce

JANUARY 30, 2018

Improving Page Performance Without Compromising Customer Experience. Images play a critical role in ecommerce, addressing one of the inherent issues with shopping online — consumers’ inability to touch, feel or experience the product in person prior to making a purchase. Sign up for our weekly newsletter.

BigCommerce 279

BigCommerce Management Mobile Conversion Optimization 279

Smile.io

MARCH 21, 2023

While it’s common to address customers by their names in emails and leave it at this point, meaningful personalization is more than that. You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer. These days, customized experiences are more important than ever.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

Retail TouchPoints

JANUARY 3, 2023

Despite rumblings of consumer fatigue, Insider Intelligence research indicates that U.S. That’s a good sign for CPG brands, which are capable of making the most seamless transition to subscriptions: deodorant, toothpaste, diapers and even smoothie packets quickly become part of consumers’ routines. billion in 2022 to a projected $43.13

Subscription 262

Subscription Beauty and Health Food and Beverages Shipping Costs 262

Retail TouchPoints

FEBRUARY 16, 2022

If a retailer doesn’t support the browsing experience for a shopper with disabilities — for example people with conditions that make it difficult or impossible to use a mouse — the lack of an interface suited for keyboard-only navigation will drive these potential consumers to a site that does offer these accommodations.

Improvements 317

Improvements Information Retail Shipping 317

SellBrite

APRIL 13, 2021

Web Smith is the founder of 2PM , a newsletter that analyzes trends and reports in digital media and the ecommerce space. Katelyn Bourgoin is the CEO of Customer Camp , an agency that helps ecommerce companies gather deep insights about their customers. Web Smith – @web. Kaleigh Moore – @kaleighf.

eCommerce 156

eCommerce Shopify Merchant Services Social Media 156

Kissmetrics

DECEMBER 21, 2020

However, natural language generation is beneficial for a range of other sectors , including: Finance and data analysis: For report creation Healthcare: For interpreting data and creating medical reports E-commerce and retail: Produce accurate product descriptions and improve the overall customer experience Journalism: Create and update news reports.

Marketing 362

Marketing SEO eCommerce Telecommunications 362

UpSellIt

JUNE 1, 2023

Chatbots Another great lead capture strategy to build a spectacular customer experience is using chatbots. Automating interactions with shoppers through chatbots simplifies daily operations and enhances the overall customer experience.

eCommerce 89

eCommerce Information Mobile Customer 89

RetailMinded

MARCH 22, 2021

Running your own eCommerce website comes with a lot of advantages, including: The ability to customize your store however you want to so that it matches your brand’s identity. Access to consumer information to better understand consumer behavior. If you have an existing customer base, you can focus on email newsletters as well.

eCommerce 99

eCommerce Shipping Costs Retail Social Media 99

BigCommerce

MARCH 30, 2018

Sign up for our weekly newsletter. In general, there are 3 types of subscription ecommerce services: Replenishment: 32% of consumer subscribe for replenishment. Curation: 55% of consumers subscribe for curation. Access: 13% of consumers subscribe for access. Customer experience. Don’t miss a post.

Subscription 345

Subscription Payments eCommerce Payment Services 345

BigCommerce

AUGUST 1, 2018

According to a Marketo study , 96% of consumers who land on a website aren’t yet ready to buy. If you don’t bother to collect email opt-ins, those consumers might buy from a competitor instead. According to the latest statistics from the Radicati Group, consumers receive 269 billion emails every day. Don’t miss a post.

Presentation 410

Presentation Books Marketing Improvements 410

lateshipment

OCTOBER 12, 2023

This also says a lot about your consumer behavior. And how countdowns, banners, and pop-ups affect your consumer behavior. Turn one time shoppers into lifetime customers Don’t go cold on your one-time BFCM campaign visitor. These insights can further be used to re-target them or later during the Christmas holidays.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

Liveintent

FEBRUARY 16, 2021

As third-party cookies are phased out, publishers need to rethink how they track and target customers across the web. That means leaning into the value of first-party data by investing in direct-to-consumers channels that enable its activation and continued collection – like email. appeared first on LiveIntent Blog.

Subscription 71

Subscription eCommerce Gifts Article 71

Optimizely

NOVEMBER 1, 2018

Individual consumers will spend much longer researching and deciding on the right brand when forking out a few thousand dollars for a TV, rather than a few dollars for a toothbrush. You need content at the ready for all of these particular situations to explain why this customer should buy your product today. Customer reviews.

B2C 354

B2C Marketing B2B Article 354

Kissmetrics

NOVEMBER 25, 2020

Meanwhile, Forbes reports that consumers have increased expectations for faster and more convenient deliveries. Yes, it’s easy to stay engaged with customers when you have a handful, but what happens when you have hundreds, thousands, and more? As you automate things, you can improve the customer experience at your shop.

eCommerce 336

eCommerce Shipping Costs Live Chat Shopify 336

Kissmetrics

APRIL 12, 2021

For a monthly fee, consumers receive a box filled with goodies ranging from sample-size toiletries to leisurewear. If you do it right, you could benefit from a loyal customer base, regular billing, predictable financials, and enhanced brand profile. Subscription boxes mean you’re likely to build a consistent consumer base.

Subscription 265

Subscription Shipping Costs Payment Services Payments 265