RTP blog

AUGUST 16, 2017

A recent consumer survey from JDA revealed that consumers don’t expect special or unique experiences when shopping in stores. Yet recently many retailers have been more focused on the need to create unique experiences to draw consumers to the brand and generate more foot traffic in stores.

Omnichannel 150

Omnichannel Retail eCommerce Platforms Fulfillment 150

Retail TouchPoints

NOVEMBER 29, 2023

However, that doesn’t mean consumers don’t want to go to malls. In fact, more than 40% of adults reported visiting a mall within a two -week period in August, up from 35% at the beginning of June and 30% in the beginning of April, according to Coresight Research’s ongoing survey of 1,600 consumers. That’s all a given.

Small Business Retail 244

Small Business Retail Omnichannel Consumer Retail 244

Retail TouchPoints

JANUARY 23, 2024

It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.” Is the digitization of in-store experiences driving a context collapse for consumers? The top five themes include: 1. Michelle Gass, President of Levi Strauss & Co.,

ACH 235

ACH Multi-channel Technology Customer Retention 235

Retail TouchPoints

APRIL 5, 2023

Tanger Outlets has responded to this message with urgency as it aims to engage and acquire a younger demographic of consumers. These efforts are paying off steadily for consumers, retail partners and Tanger Outlets alike. Now, we’re studying this much younger consumer.

Food and Beverages 301

Food and Beverages Operations Consumer Omnichannel 301

Retail TouchPoints

OCTOBER 20, 2022

Luxury media outlet Modern Luxury Media has launched a new clothing rental service curated by Modern Luxury editors and powered by rental and logistics firm CaaStle. Modern Luxury’s editors will select from top and emerging brands to curate the platform’s offerings, with new styles and brands added weekly.

Fashion 286

Fashion Magazine Subscription Clothing 286

Wiser

APRIL 18, 2024

In the dynamic world of Consumer Packaged Goods (CPG), brand management is a critical function that navigates complex landscapes to connect products with consumers. Editor’s Note: Contributing author is Andrey Pankeev, Key Accounts Manager at Wiser Solutions.

Channel 78

Channel Management Social Media eCommerce 78

RTP blog

JULY 24, 2019

The Retail TouchPoints editors share their take on whether Walmart is making the smart move to integrate its supply chain teams, and gives insight into what the fallout from these changes may be. Why dilute that by having separate internal organizations sourcing product for what’s often the same eventual consumer?

Supplies 150

Supplies eCommerce Omnichannel Operations 150

Retail TouchPoints

JULY 3, 2023

We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc. The company’s copywriters have taken on the role of editors, and the time saved using AI-generated copy for PDPs enables them to focus on more valuable tasks. “AI

Management 260

Management Payment Services Payments Operations 260

Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Retailers relied heavily on historical sales data, consumer surveys, and rudimentary analytics to make decisions about which products to stock and how to organize them.

Technology 78

Technology Management Presentation Supplies 78

RTP blog

OCTOBER 3, 2018

Industry experts believe retailers will need to deepen their understanding and develop their capabilities in six key areas within e-Commerce: AI/Machine Learning , Personalization and Customer Engagement , Next-Generation Technologies , Global Commerce , Omnichannel and the Last Mile. Uncertainty can be worse than disappointment.

eCommerce 150

eCommerce Multi-channel Channel Subscription 150

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. As the ecommerce ecosystem becomes increasingly crowded, retailers are realizing that quality content is crucial to connect with consumers and stand out from the crowd.

eCommerce 302

eCommerce Supplies Shipping Costs Events 302

RTP blog

MAY 16, 2018

Debbie Hauss, Editor-in-Chief : I applaud Best Buy for its turnaround efforts and hyper-focus on the demands of today’s shoppers. Marie Griffin, Managing Editor: As the demise of Sports Authority and Toys ‘R’ Us shows, it’s not easy to survive as a big-box specialty retailer in the age of Amazon.

Specialty Retailers 150

Specialty Retailers Consumer Electronics eCommerce Toys 150

Retail TouchPoints

JULY 23, 2021

Nicole Silberstein, Ecommerce Editor. Bryan Wassel, News Editor. Social commerce in general is taking off in the West, and the metamorphosis of a worldwide spectacle like the Olympics into an online-only event could raise the profile of these new digital commerce channels — even among tech-averse consumers. Adam Blair, Editor.

Games 306

Games Retail Events eCommerce 306

ESW

DECEMBER 4, 2023

ENDS Notes to Editors About ESW: ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Retail TouchPoints

JULY 20, 2022

In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before.

Supplies 294

Supplies Shipping Costs Customer Loyalty Technology 294

Retail TouchPoints

NOVEMBER 1, 2021

The COVID-19 pandemic has made consumers expect much more from retailers. If it’s not omnichannel, it’s not good enough for them anymore. Beyond the usual avenues of physical retail and online shopping, modern consumers also demand an experience that motivates them to buy. Publish Omnichannel Content. Get Started Today.

eCommerce 259

eCommerce Omnichannel Games Shopify 259

Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. The NRF Big Show , held in NYC Jan.

Food and Beverages 269

Food and Beverages BigCommerce Home Furnishings PayPal 269

Retail TouchPoints

SEPTEMBER 16, 2021

Research from Meredith indicates that consumers are craving cooking inspiration, with the publisher predicting that views of “Meal Plans”-related articles and plans will be up 30% across its sites in 2021 versus last year.

Shopping Carts 240

Shopping Carts Technology Article Consumer 240

Sailthru

FEBRUARY 20, 2018

During this Winter Olympics, The New York Times’ app users can engage directly with sports editor Sam Manchester and get personalized updates on their favorite events. During the Summer 2016 Olympics, sports editor Sam Manchester interacted directly with readers via inside-scoop text messages.

Mobile 68

Mobile Omnichannel Retail Recommendation 68

RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. But those 2008 articles didn’t include a lot of the terminology that is ubiquitous today: omnichannel, cloud, artificial intelligence, augmented reality, IoT and unified commerce. Note: IDC has been credited with coining the term “omnichannel.”)

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Sailthru

DECEMBER 21, 2017

The holiday season is swirling with omnichannel and online retail news. These efforts offer an edge over brand-only pop-ups by extending and amplifying consumer reach through editorial content. Target’s ecommerce efforts paid off over the so-called Cyber 5, which begins Thanksgiving Day and ends Cyber Monday.

Omnichannel 60

Omnichannel Mobile Workshop Gifts 60

RTP blog

OCTOBER 31, 2018

Debbie Hauss, Editor-in-Chief: With the 20,000-square-foot to 50,000-squarefoot spaces multiplied by approximately 800 stores, Toys ‘R’ Us is leaving the business world a lot of real estate to consider. But as retailers like JCPenney. Which retailers will end up in Geoffrey the Giraffe’s abandoned house?

Toys 150

Toys Hobbies Omnichannel Consumer 150

Optimizely

MAY 15, 2018

That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. Don Davis, Editor at Large, Internet Retailer. consumers are using online marketplaces. Here are the sessions you absolutely have to attend at IRCE 2018.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Omnisend

MAY 27, 2020

Following our recent Automation Editor upgrade , Omnisend is introducing yet another set of features designed to help you optimize your automations and make your marketing more relevant. You’ll now be able to A/B test your workflows and seamlessly view their performance with built-in reporting available in the Automation Editor.

Demo 143

Demo Channel Marketing Omnichannel 143

Optimizely

SEPTEMBER 19, 2017

Verena Von Pfetten, Contributing Editor at Fast Company. Lore shares how his team at Walmart trying out innovations like voice and VR and focusing on omnichannel marketing. Learn how this role can help create a seamless experience across channels for the consumer, with a true omnichannel marketing strategy.

Omnichannel 186

Omnichannel Events eCommerce Fashion 186

ESW

SEPTEMBER 7, 2020

The food and beverage multinational isn’t the only major consumer packaged goods brand that has started selling directly to consumers, either. At Snacks.com , consumers can choose from over 100 Frito-Lay products. The two websites come at a time when the way consumers buy products is changing.

Food and Beverages 78

Food and Beverages Consumer Goods Consumer Channel 78

Ecommerce Platforms

MARCH 9, 2023

There’s a drag-and-drop email editor, data analytics, list segmentation, and even A/B testing. There’s a drag-and-drop editor for building the ultimate custom newsletters, and you can even set your system to automatically match delivery times to suit the time zone of your intended audience. Further reading ?

Omnichannel 104

Omnichannel Multi-channel Technology Live Chat 104

Groove

APRIL 11, 2024

Stencil offers a vast library of responsive themes and templates in addition to a drag-and-drop editor and theme customization tools, making it easy to create a stunning, fully customized storefront.

BigCommerce 195

BigCommerce Omnichannel eCommerce Platforms Channel 195

Retail TouchPoints

MARCH 8, 2023

Editor’s note: This is the second article in our series on AI in Retail. Read the initial article, on consumer attitudes toward AI, here. After all, stores are all about forging intimate, genuine connections with consumers, so technology “will never be a threat, just a useful companion,” according to Title.

Arts 276

Arts Article Document Improvements 276

Omnisend

MAY 8, 2023

Reading Time: 8 minutes There’s a common misconception that email marketing is time-consuming and expensive for eCommerce businesses. Omnisend uses an AI-power email marketing engine that also helps businesses understand consumer interest and intent at each stage, helping with better personalization.

Shipping Costs 88

Shipping Costs Subscription Live Chat Channel 88

GetElastic

FEBRUARY 8, 2019

Shoptalk prides itself on being the destination for brands and retailers coming together with technology partners to create the future of retail based on the latest industry trends, emerging technologies and shifts in consumer expectations. Please email editor@elasticpath.com. Day 1: Sunday, March 3.

Technology 140

Technology Presentation Events Consumer 140

Omnisend

DECEMBER 14, 2023

Ecommerce apps can extend functionality and performance in areas, such as: SEO Order fulfillment Payment processing Marketing automation Inventory management Customer support Typically, ecommerce apps fall into these categories: Business-to-Consumer (B2C) apps: Connect businesses with end consumers. month for the first 5 people 10.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Ecommerce Platforms

MAY 18, 2021

Movavi Video Editor. The Movavi Video Editor is one of the best small business software if you're looking to create and edit marketing and informational videos. Movavi works well as a starter editor program but doesn’t scale well if you're looking for professional video editing software. You can’t control audio meters.

Social Media 210

Social Media Live Chat SEO Management 210

RTP blog

MARCH 28, 2017

By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings files for bankruptcy and calls it quits. In fact, Sears topped Forrester Research’s 2015 Retail Omnichannel Functionality Benchmark of 20 leading retailers.

eCommerce 150

eCommerce POS Electronics Mobile 150

Omnisend

JUNE 28, 2021

71% of consumers feel frustrated when their shopping experience is impersonal. Moreso, 74% of customers feel frustrated when website content is not personalized, and a whopping 91% of consumers say they’re more likely to shop with brands that provide relevant offers and recommendations.

Customer Loyalty 151

Customer Loyalty eCommerce Customer Recommendation 151

ESW

DECEMBER 7, 2020

Many stores were also forced to put a hold on returns, leaving consumers without any way to get their money back for over a month. Stick to existing policies and let down consumers? Kohl’s CEO Michelle Gass told USA Today that the store would go above and beyond to help consumers. “We That led to a lot of pent-up demand.

Merchant Services 78

Merchant Services Shipping Costs Clothing Fashion 78

GetElastic

JUNE 2, 2023

Editor's Note: This post was originally published on December 16, 2021 and has been updated for relevancy on June 2, 2023. Retrofitted headless solutions allow for design, flexibility, and positive UI experiences on the consumer-facing front-end. Headless commerce is a major topic for merchandisers and leading brands.

Magento 147

Magento B2C B2B BigCommerce 147