RTP blog

OCTOBER 17, 2018

Earlier this month, Retail TouchPoints unveiled its fifth annual E-Commerce Technology Preview , which includes insights from industry experts at 12 solution providers. editors identify what caught their interest throughout the 2019 E-Commerce Technology Preview. In this Q&A, the RTP.

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ESW

DECEMBER 4, 2023

ENDS Notes to Editors About ESW: ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world’s best-loved brands and retailers to expand their DTC channel. Furthermore, Shopware relies on a global network of 1,600 sales, technology and solution partners, securing a stable ecosystem.

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RTP blog

MAY 17, 2017

The 2017 Retail Innovation Conference , held May 9-10 at the Apella in New York City, brought together many leading retail thought leaders and executives, who shared insights into how they’re driving change through advancements in the customer experience, digital transformation or innovative technology implementation s.

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Retail TouchPoints

NOVEMBER 3, 2021

TikTok is undoubtedly at the forefront of technological innovation and more advanced, engaging content. Then, go into TikTok’s video editor and press the plus icon at the bottom of the screen to scroll through what songs are trending. Keep an eye out for fire icons next to the hashtags and incorporate them into content that aligns.

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Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Is the digitization of in-store experiences driving a context collapse for consumers? The top five themes include: 1. Is it the real deal?

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Retail TouchPoints

NOVEMBER 22, 2023

In today’s rapidly evolving retail landscape, generative AI is the latest technology transforming the way retailers reach and engage shoppers. But lukewarm consumer sentiment around generative AI as a creative tool complicates the picture, and requires that brands strike a balance in their messaging in order to meet people where they are.

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Retail TouchPoints

JULY 20, 2022

In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

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RTP blog

JUNE 28, 2017

But what about consumers? Debbie Hauss, Editor-in-Chief: There are so many emotional responses to the idea that human interaction could be eliminated from the physical shopping experience. But I also think about the overall economic implications when people are replaced by robots or technology.

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Retail TouchPoints

APRIL 5, 2023

Tanger Outlets has responded to this message with urgency as it aims to engage and acquire a younger demographic of consumers. These efforts are paying off steadily for consumers, retail partners and Tanger Outlets alike. Now, we’re studying this much younger consumer.

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Retail TouchPoints

SEPTEMBER 16, 2021

Research from Meredith indicates that consumers are craving cooking inspiration, with the publisher predicting that views of “Meal Plans”-related articles and plans will be up 30% across its sites in 2021 versus last year.

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GetElastic

SEPTEMBER 30, 2021

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. Loss of consumer trust and loyalty can be even more devastating even for companies that do not need to be GDPR compliant. Image Credit: Forbes.

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Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. The NRF Big Show , held in NYC Jan.

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RTP blog

JANUARY 30, 2018

By Klaudia Tirico, Features Editor I was recently invited to check out Mastercard’s music-inspired, experiential pop-up shop in New York City — The Mastercard House — which hosted a variety of shopping and music events leading up to the Grammy awards that were held on Jan. The best part? All you needed to shop was your phone’s camera!

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Wiser

APRIL 23, 2024

Implementing technology solutions in retail environments presents several challenges, particularly in balancing the volume of data a brand wants to collect with the utility of that data, as well as the realities involved with in-store data collection (by field reps or mystery shoppers).

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Groove

FEBRUARY 22, 2024

Consumers are concerned about the economy, but localized support remains strong for small businesses. Success in eCommerce is about more than staying on top of trends and technology that rapidly increasing. User experience and ease of use: The design editor with Klaviyo is easy to use with a minimal learning curve.

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RTP blog

MAY 22, 2019

and Alibaba in China), and has further been prompted by Walmart’s continued investments in AI, robotics and VR, among other technologies. In the latest example, this week Lowe’s brought talent and technology under its own wing to mesh with existing operations, acquiring a retail analytics platform (and team members) from Boomerang Commerce.

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RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

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Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc.

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Retail TouchPoints

MARCH 6, 2024

Experts indicate that the root of shopping malls’ “identity crisis” is their inability to effectively leverage data to curate experiences that represent the full scope of consumers’ needs and lifestyles. That is, until Dolphin Centre in the UK. That means being much more content-focused and more audience-focused.”

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RTP blog

JANUARY 31, 2018

The National Retail Federation (NRF) Big Show 2018 showcased the trends and technologies to watch going into the new year, and AI was a major part of the conversation. The RTP editors share what it will take to unlock AI’s potential, as well as what could stand in the way of the technology’s growth. EBay , Cosabella.

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RTP blog

SEPTEMBER 13, 2017

With Amazon , Walmart and now The Home Depot dabbling in voice-activated shopping, it’s apparent that leading retailers are taking the technology very seriously. The RTP team discusses the future of voice shopping and how retailers can best leverage the technology going ahead. And given customer adoption, they should be.

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RTP blog

OCTOBER 25, 2017

Voice activation technology is gaining popularity with retailers and consumers. While these technologies have strong growth potential, they issues related to privacy, glitches and who within the household gets to control access. Maybe that’s a bit overly dramatic, but it rings true to some degree in this case.

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RTP blog

JULY 12, 2017

, NewStore Founder and CEO Stephan Schambach shares how the proliferation of mobile is changing retail as we know it — and how retailers must build a road map for mobile success via technology, data, loyalty programs and the brand itself. It’s hard to argue with the chapter’s thesis: “Store associates are mobile transformation’s front line.”

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Retail TouchPoints

FEBRUARY 14, 2022

Next-generation technology like crypto and NFTs have both become hot topics in the “retail zeitgeist,” but it was fascinating to see how companies simplified these concepts and presented them to the masses. Tactical takeaway: If you sell a complex solution or technology, simplifying what it is and how it works is key. Bryan Wassel.

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Retail TouchPoints

JANUARY 27, 2021

According to Bazaarvoice, 81% of consumers planned to purchase holiday gifts this year, with 61% stating they would spend the same as last year. Challenge 2: Consumer Confidence — Slow to Recover. The influence of consumer confidence on retail sales cannot be overstated. Solution: Adopt New Technologies.

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RTP blog

SEPTEMBER 26, 2018

Debbie Hauss, Editor-in-Chief: I think the stores are coming; how many, and how quickly, is the question at this point. For one thing, convenience stores generate a lot of their profits from the sale of tobacco products (unfortunately for the health of consumers).

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RTP blog

JUNE 7, 2017

While a select few retailers have found applicable uses for virtual reality (VR) in small doses on the consumer-facing side, Walmart is testing the tech at the employee level. Additionally, the editors discuss what the development indicates about more consumer-oriented applications for VR in retail.

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RTP blog

MAY 31, 2017

In an interview with The Wall Street Journal , J.Crew CEO Mickey Drexler made a shocking admission: that he missed the boat on technology’s ability to rapidly transform retailing. ” That’s a shift that was accelerated by technological changes, but it likely would have happened in any case.

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RTP blog

OCTOBER 3, 2018

Industry experts believe retailers will need to deepen their understanding and develop their capabilities in six key areas within e-Commerce: AI/Machine Learning , Personalization and Customer Engagement , Next-Generation Technologies , Global Commerce , Omnichannel and the Last Mile. Uncertainty can be worse than disappointment.

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Retail TouchPoints

JUNE 22, 2023

[Editor’s Note: This story was updated on June 22, 2023 at 3:00 pm to include Amazon’s response to Senator Sanders’ investigation.] Despite the recent changes, the FTC notes in its suit that it still “requires five clicks on desktop and six on mobile for consumers to cancel from Amazon.com.”

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Retail TouchPoints

JUNE 26, 2023

consumers, allowing them to provide less robust data to CBP [U.S. We have zero tolerance for forced labor and have implemented a robust system to support UFLPA compliance, which includes a code of conduct, independent audits, robust tracing technology and third-party testing. We have no manufacturers in the Xinjiang region.”

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Wiser

MARCH 19, 2024

Image recognition (IR) technology is revolutionizing the FMCG industry, especially in the realms of retail execution and compliance reporting. This technology allows for real-time analysis of the retail environment, offering insights that were previously difficult or time-consuming to obtain.

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RTP blog

MARCH 13, 2019

These sellers aren’t affiliated with the brands that they sell, but since their listings make up half of the items sold on Amazon, it’s becoming ever more important for the company to ensure consumers are getting exactly what they pay for. Technology is only as effective as the corporate mandates that stand behind it.

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RTP blog

AUGUST 29, 2018

Debbie Hauss, Editor-in-Chief: Being the cynic I am, I wouldn’t want to be overly optimistic about how the rest of 2018 will play out, particularly considering all the global controversy around tariffs and the U.S. Additionally, while unemployment remains low, so does wage growth, meaning consumers’ actual purchasing power remains limited.

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RTP blog

JULY 24, 2019

The Retail TouchPoints editors share their take on whether Walmart is making the smart move to integrate its supply chain teams, and gives insight into what the fallout from these changes may be. Why dilute that by having separate internal organizations sourcing product for what’s often the same eventual consumer?

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Groove

OCTOBER 10, 2023

The Content Editor in Surfer SEO is an AI-driven tool that guides users in creating SEO-friendly content. The Content Editor's recommendations are based on a deep analysis of what's working for the top-ranking pages in the search results, leveling the playing field for all users. However, it can be a time-consuming and complex process.

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Groove

OCTOBER 10, 2023

The Content Editor in Surfer SEO is an AI-driven tool that guides users in creating SEO-friendly content. The Content Editor's recommendations are based on a deep analysis of what's working for the top-ranking pages in the search results, leveling the playing field for all users. However, it can be a time-consuming and complex process.

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