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Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge.

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How Google Local Guides Improve Visibility

Kissmetrics

As a business owner, you know reviews and fresh content are essential to your success. In that case, you likely spend a lot of time creating new blog articles, crafting social media posts, or developing video content to keep your audience engaged. It uses user-generated content (UGC) to enrich the information available on Google Maps.

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The Top 10 Sessions to See at IRCE 2018

Optimizely

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Here are the sessions you absolutely have to attend at IRCE 2018. Marketplaces in 2018 and What’s Coming in 2019. 97% of U.S.

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Three Ways Retailers Can Avoid Accessibility Lawsuits and Reach Even More Customers Online

Retail TouchPoints

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. The rate of ADA-based web and app lawsuits jumped by 177%, from 814 in 2017 to 2,258 in 2018, according to a Venture Beat analysis.

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Top 10 Trends Driving Retail Growth

Retail TouchPoints

This seems to be working, as our latest research shows Target is ranked #1 for delivering the best overall in-store experience. Our research shows 95% of shoppers actively use a retailer’s app for things like customized offers and content, checking inventory, pricing, wayfinding and list customization while shopping.

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Omnichannel Experiences: How Retailers Can Bridge The Digital-To-Physical Divide

RTP blog

In retail, consumers are researching and purchasing goods via smartphones, tablets and computers, swapping the in-store experience for at-home convenience, while retailers rely on email to communicate with their best customers. In today’s business climate, technology has been used to supplant face-to-face engagement.

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‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers

Retail TouchPoints

Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A A new era of advertising is taking shape.

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