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SmartGift Earns Patent For Its E-Commerce Technology

Retail TouchPoints

SmartGift , a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. Retailers such as 1-800-Flowers , Pandora Jewelry and Under Armour use SmartGift to power their peer-to-peer gift recommendations, shopping and customer experience.

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Ecommerce Technology: Augmenting Reality Augments the Bottomline

GetElastic

Augmented reality is an ecommerce technology changing the way people buy online. Different from virtual reality in which the real world is replaced by the view inside virtual reality headsets, augmented reality blends online, mobile and real-world experiences. Learn more about Elastic Path Commerce.

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5 ways retail technology will improve the eCommerce customer experience in 2019

TradeGecko

However, let’s be honest: most SMBs have a love-hate relationship with eCommerce technology.

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How E-Commerce Can Become Carriers’ ‘Secret Weapon’ to Unified Customer Experiences

GetElastic

Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Fragmented Customer Experiences. But even this company struggled to close the gap between customer expectations and their actual customer experience.

eCommerce 125
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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

The bar for what makes a standout customer experience (CX) is rising every year. Shopper expectations are always evolving and your customer experience should evolve with it. As an extension of this personalized customer experience, ASOS has been experimenting with a See My Fit trial with 100 products.

eCommerce 261
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On-Demand Webinar: Maximize Your Commerce Technology to Build Customer Loyalty with Guest Emily Pfeiffer 

Kibo

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys.

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5 ways retail technology will improve the eCommerce customer experience in 2019

TradeGecko

However, let’s be honest: most SMBs have a love-hate relationship with eCommerce technology.