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Customer Retention – A Smart Business Strategy

Ecommerce Guru

Are you planning to take your business to new heights? Do you often prefer you to maintain better and long-lasting customer relationships? Then the best business strategy you have is Customer retention. The post Customer Retention – A Smart Business Strategy appeared first on Ecommerce Guru.

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Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We Second, we will test our ability to close a large format store and open a small format store nearby, thereby maximizing physical store retention through convenience.

POS 277
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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. The Cost of Maintaining the Returns Status Quo The existing fragmented and outdated returns process carries significant costs for retailers, both in financial terms and in customer satisfaction.

Retail 277
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Can Location Intelligence Make (or Break) the Holiday Shopping Season?

Retail TouchPoints

Knowing this, in preparation for the make-it-or-break-it holiday shopping season, brick-and-mortar stores must evolve and adjust their strategies in completely new ways. It’s equally important to hold fast to some tried and true tactics to keep existing loyal customers. Just how can they do that?

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Engaging Customers Beyond the Point of Sale with Mobile Marketing

Retail TouchPoints

Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection. There are lots of ways brands can create experiences for their customers, and one of the best ways is to mold that experience to a shopper’s busy, on-the-go life.

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Getting Started with Behavioral Email Marketing

Kissmetrics

Send Emails Based On Customer Actions. If the company is smart, they’ll send you an automated email reminding you to do so. You can also send out targeted messages, for example, when a customer: Submits a form to download your white paper, video, case study or other free item. Let those numbers sink in a minute. Why is that?

Marketing 275
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How to Write Perfect Paid Social Media Marketing Objectives (With Examples)

Kissmetrics

You need strategic marketing objectives to help you set, plan for and achieve your business goals. We have also included tips, tricks, and strategies to make your marketing plan more efficient with tried and tested marketing objectives. Such marketing objectives often use a popular method of goal setting known as SMART.