Kissmetrics

JUNE 15, 2017

Customer retention. Its goal is to retain as many customers as possible. After all, a loyal customer is worth much more than a new customer. Here’s the problem: companies drive customers away with poor customer retention initiatives (or a complete lack of a customer retention strategy!).

Customer Retention 241

Customer Retention Customer Social Media Customer Loyalty 241

Kissmetrics

NOVEMBER 6, 2020

The higher your app ranks in an app store’s search results, the more visible it is to potential customers. The ASO process also requires a crucial understanding of your target customer base, including the keywords your potential customers are using to find apps similar to yours. What is App Store Optimization (ASO)? .

Download 249

Download SEO Mobile Improvements 249

Smile.io

NOVEMBER 3, 2023

  Traditional points reward programs are those where customers earn points for actions like making purchases, social engagement, or celebrating a birthday. They can then cash in those points for discounts, products, and experiences. It’s easy for us to say they work, but what does the data say?  Why trust smile loyalty data?

Reference 110

Reference Social Media Improvements Customer 110

FastSpring

MAY 25, 2023

Optimizing your SaaS Pricing Strategy for new MRR vs. net revenue retention. The wallets of existing customers you’d like to see upgrade. Over a third of FastSpring’s SaaS, software, and digital goods customers raised prices in the last year. Using your pricing model to fight stagflation. How FastSpring can help.

Payments 144

Payments Payment Services Merchant Services Subscription 144

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Retail TouchPoints

DECEMBER 4, 2020

82% of companies agree that retaining a customer is cheaper than acquiring a new one. In fact, the acquisition is 5 times more expensive than retention. Having these two numbers in mind (and knowing that 80% of your actual profits will come from 20% of your customers ) — doing your best to keep the 20% satisfied is crucial.

Mobile 174

Mobile Shipping Costs Retail Automotive 174

Omnisend

MAY 12, 2021

For many merchants, it’s easy to focus on attracting new customers, with time for little else. It’s entirely possible for these merchants to take a look at customer lifecycle stages and only see the first few steps. But what is the customer lifecycle? What Are the Stages of the Customer Lifecycle?

Customer 97

Customer Merchant Services Omnichannel Social Media 97

Kissmetrics

JULY 19, 2017

Are you annoying your customers? Prioritize Your Customers’ Needs. Customers are the primary asset of your company. This principle is especially true when engaging customers. Then, the customer reacts by ignoring your messages and possibly going to your competitors. In this case, you’re not annoying your customers.

Customer 241

Customer Payment Services Information Shopping Carts 241

Omnisend

MAY 25, 2021

A key factor in conversion, it’s also worth staying informed on the latest options too. There are two main benefits to you: first, customers are less likely to cancel a recurring payment so you increase your retention rates, and second, it can help to prevent declined transactions on recurring payments.

Payment Services 148

Payment Services Merchant Services Payments eCommerce 148

Smile.io

JANUARY 21, 2020

Let’s say you noticed your business wasn’t acquiring as many new customers as you expected, and you want that to change. Well, believe it or not, one of the most sustainable ways to improve your customer acquisition cost is through customer retention. 5 reasons repeat customers are profitable.

Customer 60

Customer Customer Retention Merchant Services Reference 60

BigCommerce

APRIL 14, 2017

And, when you have their email, you can trigger an abandoned cart series to bring that customer back and earn their sale. By and large however, the #1 reason for shopping cart abandonment beyond a customer just not being ready to buy is price. These people likely won’t ever even initiate your checkout flow. But for the 41.6%

Shipping Costs 411

Shipping Costs Payments Payment Services BigCommerce 411

Ecommerce Platforms

JULY 19, 2021

That said, though the entry barriers to start the direct-to-consumer marketing model are relatively low or non-existent for manufacturers it's important to note that you'll be facing off against retail giants such as Walmart and Amazon who currently already have a gigantic customer following. But first, what exactly is it?

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

JULY 19, 2021

That said, though the entry barriers to start the direct-to-consumer marketing model are relatively low or non-existent for manufacturers it's important to note that you'll be facing off against retail giants such as Walmart and Amazon who currently already have a gigantic customer following. But first, what exactly is it?

Consumer 197

Consumer Marketing Shipping Costs Article 197

FastSpring

NOVEMBER 9, 2023

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support?

Payment Services 78

Payment Services Customer Payments Subscription 78

Smile.io

APRIL 15, 2024

Whenever a brand reconfigures its loyalty program, there’s cause for worry amongst its most loyal customers. Whenever a brand reconfigures its loyalty program, there’s cause for worry amongst its most loyal customers. Will my points be worth the same value?   Generating $9.7B   What’s new?

Social Media 71

Social Media POS Gifts Events 71

Kissmetrics

MARCH 23, 2018

Some may tell you that even if you can’t compete with their scale, you can compete in other ways, like offering competitive discounts and free shipping for your own customers. But in terms of product pricing, you still probably can’t offer a better deal to your customers than the price they could find on Amazon. Well, you don’t.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Who are Revel's Customers? But do they work? Who's Revel POS?

POS 118

POS Payment Services Payments Point of Sale 118

Ecommerce Platforms

NOVEMBER 11, 2020

Setup: Charge a one-time setup fee (either when the customer signs up or after a trial period expires). Billing frequencies: Bill consumers weekly, monthly, quarterly, annually – or create your own custom billing periods. Usage-based pricing: Charge customers only when they consume your products and/or services.

Payment Services 104

Payment Services Payments Subscription Management 104

Korona

JULY 29, 2022

Considering how competitive the cannabis industry is, these indicators offer crucial insights, guiding business owners on how to increase their profit margin, customer retention, and more. Frequency Of Dispensary Customers. Regardless of what a store sells, no one wants to wait in long lines. Frequency Of Customers.

POS 52

POS Point of Sale Operations Customer Retention 52

BigCommerce

FEBRUARY 1, 2018

There are a lot of ecommerce resources that are publicly available. So, we’ve put together a quick hit list that will enable you to be more productive and stay up-to-date on your industry. We’ve limited and categorized the list for easier handling. Our goal is not to overwhelm you, but rather give you a solid foundation on which to get started.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Ecommerce Platforms

NOVEMBER 2, 2022

Customers to contact. With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty. Simple: it makes it more likely that a customer is going to recommend your site to someone else.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Ecommerce Platforms

FEBRUARY 23, 2021

Since Enterprise companies have more demands to deal with, including higher order numbers and more customers, they need more software too. As we search through some of the leading enterprise SaaS solutions on the market , it’s worth keeping your unique needs in mind. As many companies discover, it’s all about having the right tools.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Omnisend

APRIL 23, 2021

Bringing new customers to the checkout is a difficult challenge for most ecommerce merchants, but keeping them coming back is another challenge altogether. Once you have a first-time buyer as a customer, you should strive to upgrade them to a repeat customer. The customer isn’t satisfied by the quality of the product.

Customer 78

Customer Merchant Services Multi-channel Reference 78

Omnisend

MAY 5, 2021

Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Reading Time: 8 minutes. What is Food Ecommerce?

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Omnisend

MAY 5, 2021

Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Customers have come to rely on online shopping more than ever—and the food ecommerce sector is embracing new trends to keep up with demand. Reading Time: 8 minutes. What is Food Ecommerce?

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Setting up an entrancing loyalty program is one engaging step a retailer can use to reach out to their most loyal customers in a gratifying manner. . One way to do this is by retaining your returning customers.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Ecommerce Platforms

JUNE 1, 2020

Again, the prices are reasonable, and SiteGround's customer support is brilliant. You get unfettered access to their customer support team via live web chat, email, and/or DreamHost's social media profiles. This enables you to process customer payments securely via your website. In particular, we'll look at: Who they are.

WooCommerce 152

WooCommerce Shipping Costs Payment Services Marketing 152

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. But, before you start selling online, you'll need to pick the right ecommerce platform to help you design and launch your online store.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. Let’s get started.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. And if you’re not using an advanced loyalty tool, you’re losing repeat customers. But the effort is worth it. . FOOD MENUS. SPEED AND RELIABILITY.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Wiser

MAY 8, 2018

Customer lifetime value, or LTV for short, tells you exactly how much a customer is worth to your business over their lifetime – how much they’d spend, how many times they’d return and just how worthy they are of your time, effort and resources. . Here’s how: . Make Product Listing Ads One Cog in the Machine.

Improvements 68

Improvements X-cart Customer Shipping Costs 68

Kissmetrics

JUNE 26, 2017

After all, there are so many potential actions a customer can take that would trigger an email – how do you decide which ones are worth investing the time to create? In addition to the examples, you’ll also get invaluable tips on what makes them so appealing to the customer. Read on for all the details. Kissmetrics.

Social Media 225

Social Media Magazine eCommerce Shopify 225

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. And if you’re not using an advanced loyalty tool, you’re losing repeat customers. But the effort is worth it. . Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Ecommerce Platforms

OCTOBER 28, 2019

The type of hosting that’s truly optimized for WordPress, offering specialized capabilities that are indeed worth every single penny. While general WordPress sites should be fine with typical WordPress hosting solutions , the bare minimum for online stores is managed WordPress hosting. But, here’s the thing about it.

Management 106

Management Merchant Services Live Chat WooCommerce 106

Smile.io

APRIL 21, 2020

That all the work you’ve put into acquiring a new customer has paid off. Knowing that your marketing efforts are working, you might be thinking that all you have to do is ship the order and then you can kick back, relax, and wait until the next order comes through. Note the clear call-to-action (CTA) to view the order details.

Customer 78

Customer Recommendation Shipping Costs Shipping 78

Smile.io

APRIL 21, 2020

That all the work you’ve put into acquiring a new customer has paid off. Knowing that your marketing efforts are working, you might be thinking that all you have to do is ship the order and then you can kick back, relax, and wait until the next order comes through. Email 1: The order confirmation. The time of purchase.

Customer 78

Customer Recommendation Shipping Costs Shipping 78

retailnext

AUGUST 13, 2019

A well-thought-out email marketing strategy can send droves of customers, new and old, through your door and/or to your site. How to Access Customer Email Addresses. If you use a high-tech point of sale (POS) system for your business’s check out process, you could opt to send customers’ receipts to their email addresses.

Marketing 71

Marketing Small Business Retail Events Point of Sale 71