Omnisend

DECEMBER 15, 2020

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. Reducing agents’ time handling customer requests. Higher customer satisfaction rates. Improved customer retention.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. Like we've already said, you need something of value to message your subscribers- and what could be better than an informative article? Transparency is critical for building trust.

White Paper 139

White Paper eCommerce Marketing Social Media 139

Korona

MARCH 2, 2022

If you’re interested in learning more about managing a thrift store business, this blog is the perfect spot to uncover the most critical advice for managing this kind of business. . The cleanliness of your store is one of the key factors that come into play for customer retention. Shoplifting may be an issue.

POS 52

POS Merchant Services Retail Clothing 52

SellBrite

MARCH 7, 2018

Instead of writing an article about why people should drink Bai products, the company showed Refinery 29’s audiences why their product is great — it’s a tasty margarita ingredient! They’re twice as likely to place an item in their cart, have lower bounce rates, and convert nearly twice as much as new customers.

eCommerce 167

eCommerce Social Media Blog Payment Services 167

SellBrite

MARCH 7, 2018

Instead of writing an article about why people should drink Bai products, the company showed Refinery 29’s audiences why their product is great — it’s a tasty margarita ingredient! They’re twice as likely to place an item in their cart, have lower bounce rates, and convert nearly twice as much as new customers.

eCommerce 162

eCommerce Social Media Blog Payment Services 162

Ecommerce Platforms

JANUARY 14, 2020

But most importantly, it's critical to conduct deep business research. Bulk product imports( product descriptions, images, meta tags). Custom domain configurations. Custom code. Customers don’t trust your store with their credit card information. Issue refunds. It’s nothing too overwhelming. App integration.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Kissmetrics

APRIL 12, 2018

And what about customer retention? Boosting customer retention by just 5% can increase profits by 95%. And it’s 5 to 25 times more expensive to acquire a new customer than to retain a current one! And that impacts your customer retention and conversions. Get familiar with different file types.

eCommerce 212

eCommerce Customer Retention SEO Improvements 212